Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

November 22, 2022

While not perfect, this is one of the best apps for going over and beyond what Shopify natively allows. We are able to create multiple discounts, bundles and more. Support is also excellent.

Naira Cake Supplies
United Kingdom
Over 2 years using the app
Orbit replied November 23, 2022

I'm glad to hear it's been working for you so far. Thanks for sharing! - Emily, Head of Support

Edited September 28, 2022

I use this app to help bundle products on our website. I recently had an issue with how it integrated with other apps. So like any app it doesn't alway do what I need, which in this case was how it worked along side our specific currency convertor. But I have to say the support team is extremely helpful and responsive. The app otherwise does a good job of what it needs to do. I solid app I would recommend.

The Pedla
Australia
About 2 years using the app
Orbit replied October 5, 2022

Thank you so much for the detailed review!! - Emily, Head of Support

Edited February 24, 2021

We have been using this app for about 2 years to offer our customers tiered multi-item discounts (buy 2 items get a discount, buy 3 items get a bigger discount, etc). This functionality has been valuable for our growth and is an important component of our customer experience. Over time issues have popped-up as we deal with Shopify limitations (e.g. only one discount code can be applied) and as we implement other apps that at times may conflict with the USO app (technically or logically) but the support from James and others has always been awesome and the issues always resolved. We foresee this app as being part of our infrastructure for the long term.

Ivory Lane Boutique Inc.
Canada
About 2 years using the app
Edited November 16, 2020

Words would not explain the support I received - Thank you!
You went all in to help and didn't rest until the problem was solved and even squeezed in a few extra tasks for me.
Very much appreciated - especially before the big Black Friday Weekend - a correctly working website is crucial right now!! Happy Holidays to the Pixel Union Team - especially Henry :)

Acorns & Twigs
United States
About 2 years using the app
April 22, 2021

we use this app to provide a discount when customers buy items in sets of 2. It's easy to navigate, works great for our shop and Pixel Union always provides fantastic support!

SALT Shop
Canada
About 2 years using the app
January 15, 2023

Great app!
Many different options for discounts.
Helpful customer support!
Currently is not working with the Buy Now button.

Daniella Lehavi
Israel
About 2 years using the app
Orbit replied January 17, 2023

Thank you for the review! - Emily, Head of Support

January 26, 2022

L'app funziona bene, facilmente configurabile. Sarebbe bello se lo sconto venisse applicato direttamente nel carrello e non solo nella fase di pagamento.

EmporiodiAntonio
Italy
About 2 years using the app
Orbit replied January 26, 2022

Grazie per aver condiviso! - Emily, Support Lead

November 22, 2021

I've had this installed for a couple of years and it works great. If I have any problems, the support team gets back to me instantly and fixes the issue ASAP. This reassurance alone is worth the cost.

ke aloha jewelry
United States
About 2 years using the app
Orbit replied November 22, 2021

Thank you for the feedback about our support team! I'm happy to hear this :) - Emily, Support Lead

October 5, 2022

This app does exactly what it is marketing for. The support team also helped me to customize some features and how it displayed on our site. Highly recommended for custom discounts and bundle offers.

Xtreme Outdoor Products
United States
About 2 years using the app
Orbit replied October 5, 2022

Thank you so much for your review!! - Emily, Head of Support

August 4, 2022

Solves all the special offer requirements we had in our store setup. Very good and efficient support.

Hon+Hann
Faroe Islands
About 2 years using the app
Orbit replied August 4, 2022

Thank you so much for sharing!! - Emily, Head of Support