Reviews (657)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to run various promotions, including BOGO and quantity breaks, and its seamless integration with Shopify themes. Its intuitive interface is praised for boosting conversions. The customer support team is highly commended for their exceptional service, particularly in resolving compatibility issues with third-party checkouts and other apps. The app's pricing is deemed reasonable for its features, and the developers are responsive to feedback, often implementing new features based on merchant requests.

March 12, 2019

I created a volume discount via there website however it messed up my website!! made everything go so small and move things in the wrong place. I deactivated and removed the app but still did not fix things.

Cloud9 Pillow
United Kingdom
About 5 hours using the app
Orbit replied March 12, 2019

Hi there! We're sorry to hear you're having issues with the app. A member of our support team has reached out to you via email. Please let us know when you've received the message so we can get this fixed up and remove that code for you ASAP!

April 27, 2020

I cant save the app setting I am getting an error...

customizations must be a `object` type, but the final value was: `null`. If "null" is intended as an empty value be sure to mark the schema as `.nullable()`

Havana 1960
United States
About 1 hour using the app
Orbit replied April 28, 2020

Hi there! It looks like you identified a bug on our end. We have fixed this issue, and I've sent you an email with instructions on next steps to reinstall Ultimate Special Offers.

March 18, 2019

The app doesn't work and Inject advertising in the store!! Very Bad! I have removed the application and the advertising is still showing!

Rwodin
Spain
28 minutes using the app
Orbit replied March 18, 2019

Hi there! The app doesn't inject any advertising into the store, so there may be another app conflicting with ours that's causing issues. We'd love to take a closer look. We've sent you an email with more information!

December 4, 2021

The app damaged my theme and there's no customer service. end up paying for a developer to fix the code.
DO NOT USE

theledtailor
United States
2 minutes using the app
Orbit replied December 4, 2021

It looks like we didn't receive an email from you about this damaged theme, so I've sent you a new email to address your concerns. Please reply to me ASAP so we can sort this out together! - Emily, Support Lead