Ultimate Special Offers , 652 reviews

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
    520
  • 8% of ratings are 4 stars
    55
  • 1% of ratings are 3 stars
    9
  • 2% of ratings are 2 stars
    14
  • 8% of ratings are 1 stars
    54
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to run various promotions, including BOGO and quantity breaks, and its seamless integration with Shopify themes. Its intuitive interface is praised for boosting conversions. The customer support team is highly commended for their exceptional service, particularly in resolving compatibility issues with third-party checkouts and other apps. The app's pricing is deemed reasonable for its features, and the developers are responsive to feedback, often implementing new features based on merchant requests.

November 24, 2018

The app worked great, easy setup, until it failed and stopped supplying our sitewide discount during black friday. We didn't touch anything, it just suddenly stopped working during the busiest day of the year.

Moscow Copper Co.
United States
2 days using the app
Edited November 19, 2018

It's a good concept and easy layout. But i simply have not had success with this app. I used it for a bundle months ago and sales instantly stopped when i applied it. I tested it again recently for volume discount and im getting less conversions overall. This app just doesnt deliver.

Remember, its a red flag when the bad reviews are right on the front page and the good ones are buried.

ThisSoundsCool
United States
About 15 hours using the app
Edited February 19, 2023

Downloaded the App to try out the Discount feature. After 5 mins my free trial had ended and my Discount I created never worked. I tired to use the chat function to speak to someone but it was a robot that went around in circles. Paige did follow up eventually but I had already found a different App that met my requirements.

SolarBox
Australia
37 minutes using the app
Orbit replied February 21, 2023

I'm sorry to hear you had a frustrating experience. We can always extend a trial if you write into support! Our chat hours are 10am to 5pm EST, so if you contact us outside those hours you will get auto replies. If you wish to reinstall, I'll gladly extend your trial and get you sorted out. - Emily, Head of Support

July 12, 2019

Careful - changes code and messes with theme, even after uninstall. The changes are revertable but it took some time.

GoodBake
Germany
9 minutes using the app
Orbit replied July 15, 2019

Hi there! We're sorry to hear you've had trouble removing the code from our app. Our support team would be happy to remove the code for you to save you some time. We've sent you an email with more information.

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