Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to run various promotions, including BOGO and quantity breaks, and its seamless integration with Shopify themes. Its intuitive interface is praised for boosting conversions. The customer support team is highly commended for their exceptional service, particularly in resolving compatibility issues with third-party checkouts and other apps. The app's pricing is deemed reasonable for its features, and the developers are responsive to feedback, often implementing new features based on merchant requests.

November 16, 2023

This app has done everything what we wanted it too and the customer service is very quick and helpful.

All we would ask for is the ability to stack or combine discounts with other apps/discount codes for multiple discounts when needed.

Victoria Wines
Hong Kong SAR
12 months using the app
Orbit replied November 20, 2023

Thanks for this review, and also for the feedback! - Emily

November 20, 2023

This is an awesome app! I've been using it for years to run my specials. I needed help today and their customer service is great. Don't hesitate to get this app!!!

Southern Natural LLC
United States
Over 4 years using the app
Orbit replied November 21, 2023

Thank you for the kind words!! - Emily

November 30, 2023

Good service and solve the problem soon.

采寓生活館
Taiwan
About 1 year using the app
Orbit replied December 5, 2023

Thanks so much! - Emily, Head of Support

November 24, 2023

Good support and the app works quick!

PROBEAUTY Group
Canada
Over 4 years using the app
Orbit replied November 27, 2023

Thank you for the kind words about our support!! - Emily, Head of Support

December 15, 2023

Great app and great tech support!

Nutrascriptives
United States
Over 4 years using the app
Orbit replied December 18, 2023

Thank you!! - Emily, Head of Support

November 19, 2023

I've only had this app for a few days. I needed help with coding and Alex was amazing! He even took the initiative to ask if I needed a few other things fixed because it may affect my offers through this app. Alex was quick, efficient, and updated me throughout the process explaining things clearly. I appreciate the help and this app - so far - has everything I am looking for!

All Things Mama Designs
United States
6 days using the app
Orbit replied November 21, 2023

Thanks so much for this review! I'm glad to hear you got such great support from Alex :) I appreciate you taking the time to share! - Emily, Head of Support

November 9, 2023

We love how they go above and beyond to ensure things work well for us!

Sassy Jones
United States
Almost 6 years using the app
Orbit replied November 14, 2023

This means a lot, thanks for sharing! - Emily, Head of Support

September 27, 2023

Really good app, works well (a few minor issues but mainly caused by Shopify limitations and our ambitions). I love how easy it is to get assistance though, it takes no time at all to get a resolution to a problem from real people who know what they're doing. Recommended.

Certainly Wood
United Kingdom
11 months using the app
Orbit replied September 28, 2023

Wow thanks so much for sharing, I really appreciate you saying such kind things about my team! - Emily, Head of Support

November 23, 2023

Very prompt reply and helpful, highly recommend this!

AllSaints Hong Kong
Hong Kong SAR
Over 1 year using the app
Orbit replied November 27, 2023

Thanks for this review!! - Emily

October 11, 2023

Great app. Easy to use. Have been using it successfully for several years now.

InnerTalk-Store
United States
Over 6 years using the app
Orbit replied October 13, 2023

Thank you!! - Emily, Head of Support