Reviews (1,202)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design, customizable features, and seamless Shopify integration. The interactive "spin the wheel" feature is praised for boosting customer engagement and sales. Merchants appreciate the free plan and the quick, detailed support from the customer service team. The app's ability to increase conversion rates, set up coupon codes, and sync with Mailchimp is also noted. Merchants report feeling more organized and seeing an increase in sales and subscriber numbers. The live chat support is also commended for its speed and helpfulness.

June 12, 2024

Great support from team member Arya! Very helpful!

GlamPresets
Czechia
Over 3 years using the app
May 16, 2024

Easy and very usefull app.Getting a lot of new cystomers

heatproduct.co.uk
Greece
Over 3 years using the app
Care Cart replied May 24, 2024

We are super happy to know that the app is surpassing your expectations. All the best!

April 7, 2024

Very good support service

ALLES wat MOOI is
South Africa
Over 2 years using the app
May 21, 2024

Customers spinning the wheel received discount codes that were not valid for use at checkout. Contacted Wheelify Customer Support and was told the issue would be addressed and fixed but still haven't heard anything from the team yet. Kind of disappointing since a customer is waiting for this fix. Will update this app accordingly once the issue gets addressed.

The Press Club
United States
7 months using the app
Care Cart replied May 23, 2024

Thank you for raising your concern. We apologize for the inconvenience you faced. Your issue was fixed within 24 hours. Our customer support manager has sent you an email regarding this. Please respond to him and let us know if you require any further assistance.

Thanks,
CareCart Team

May 15, 2024

Ayuda mucho a mejorar las ventas y con poco esfuerzo

MEDSKILLS
Chile
6 months using the app
Edited June 10, 2024

Don’t use

Edit: I appreciate you reaching out but I simply didn't receive the help I was looking for when I contacted support which occupied the remainder of my day. I was told that support could not physically do anything and I would need to pay someone to do it for me ... I was using the app to make more conversions and it would say my codes that were generated was invalid. LOTS of people tried the wheel but no one received a discount. If it's showing that no one used the app its because it did not work and unfortunately support could not assist me with fixing the issue. I've had the app for 27 days so far AS SHOWN BELOW. I did not uninstall it right away. Some other shopify apps are doing fine and their customer service has been great but this one is just super annoying!

The Hive Collective
United States
27 days using the app
Care Cart replied June 10, 2024

We apologize for any inconvenience you faced. However, based on our records, we noticed that you did not use the app at all and uninstalled it right away. Our support team has also not been contacted. Our support manager has emailed you regarding this issue. Please respond so that we can resolve the issue and improve your app experience.

March 30, 2024

yes

Skin Care Albania
Albania
5 months using the app
April 29, 2024

Good service and help me solve the problems one by one.

ACEBOTT STEM EDUCATION
China
About 2 months using the app
April 14, 2024

thanks that was very good

Afarly
Germany
About 2 months using the app
April 28, 2024

Good service!!

Pizzazzy Purple Shop
United States
About 1 month using the app