Reviews (1,247)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and sales with its interactive "spin the wheel" feature. It offers extensive customization options, allowing campaigns to be tailored to specific URLs and themes to match website aesthetics. The app is noted for its ease of setup and navigation. Exceptional customer support, particularly from team members Luis, Eva, and Alan, is frequently highlighted, with the live chat feature providing immediate assistance. This support is crucial in enhancing the user experience by aiding in app setup and customization.
Refine
-
By rating
Sam from Customer Service was extremely helpful and prompt, when we were setting up our first spinwheel!
Thank you Wheelify -- highly recommend!
Thank you for recommending the app. Our 24/7 live support team is always there. 🙂
customer service live chat are absolutely fantastic, done everything there and then for me while I sat back and just confirmed everything! so glad I fell in with this app! perfect perfect perfect!! would definitely recommend
Thank you so much. This Review has made our Day! :)
The wheel needs more functionality to be more visually appealing for as size and where you can place it. I had to scroll down before it popped up and I was told by the chat agent helping me to clear my cache/ browser, Will a shopper do this before visiting an online website to shop; no. The shopper experience is essential to a business. I will give it a try! The agent Luis was helpful, and patient when working with me to create discount codes before he created the wheel. He made changes per my request. He assisted with great service! I appreciated that the most.
Thank you for sharing your feedback. It seems there has been a misunderstanding, as the app is designed to pop up the wheel automatically and does not require a refresh. Our support manager has sent you an email to address any further concerns you may have. Please reply to him so that we can resolve any issues.
I was pleasantly surprised by the prompt response (human!) on a Sunday morning! Thank you so much for the quick assistance!
Thank you so much. Your comments are precious for the dedicated 24/7 live human support team. We are honored. 😇
The app is experiencing issues and needs an update. It is no longer working on my store.
We apologize for any inconvenience. Our customer support manager has emailed you regarding this matter. Please contact us at support@carecart.io. We are committed to resolving all issues.
Thank you,
The CareCart Team
thank you Betty for creating the spinning wheel. Let's hope some people will be lucky. :) Thank you very much!
Thank you so much for your wonderful feedback. We wish you best of luck. 🙂
good app and i am lucky to use this app,to drive good traffic to my store,thank you wheelify
Thank you so much for your feedback. We wish you best of luck for your Store sales.
I been lost trying to set this app up. Alan made it work for me. I'm so greatful for his assistence.
Thanks a lot for your feedback. We are glad that our 24/7 support team was able to help you. 🙂
It is so great tool. It is my first time to use. very easy to install and the after-sale service is so quick and good. Worthy!
Thank you so much for your feedback.
Instant support chat system was super helpful. Thank you!!
Thank you so much for this feedback. We are glad that our team was able to help you. 🙂