Reviews (1,253)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with its interactive "spin the wheel" feature, which has notably increased conversion rates up to 14%. They appreciate the customization options, allowing them to tailor campaigns and align the wheel's theme with their website. The app is user-friendly and effective even on the free plan, simplifying the collection of customer emails and phone numbers. Customer support, including staff like Luis, Eva, and Alan, is frequently praised for their responsiveness and helpfulness, especially through live chat assistance.

August 28, 2024

Sam from Customer Service was extremely helpful and prompt, when we were setting up our first spinwheel!

Thank you Wheelify -- highly recommend!

Tracyeinny
Singapore
7 months using the app
Care Cart replied September 5, 2024

Thank you for recommending the app. Our 24/7 live support team is always there. 🙂

September 7, 2024

I was pleasantly surprised by the prompt response (human!) on a Sunday morning! Thank you so much for the quick assistance!

Biosota™ Organics Pty Ltd
Australia
11 months using the app
Care Cart replied September 11, 2024

Thank you so much. Your comments are precious for the dedicated 24/7 live human support team. We are honored. 😇

September 30, 2024

Betty did an awesome job in helping me with adding my spin wheel discount.

Hey Girl Smile Gear
United States
10 days using the app
September 30, 2024

Great customer service! They helped us set everything up and even offered extra customization at no additional cost! Would highly recommend!!

Ryno Gear
United States
About 1 hour using the app
September 12, 2024

Really easy and quick to set up. Thanks to a great customer service team

Celtic Marches
United Kingdom
About 22 hours using the app
Care Cart replied September 16, 2024

Thank you so much for sharing the feedback. The team is here for you 24/7 😇

September 23, 2024

I haven't started anything yet but had to contact customer support for help signing up and setting up the free plan. They were very helpful and friendly. Something to note: if your impressions go above 300 in any given month, it will automatically sign you up for the text tier and charge you.

Custom VRP
United States
14 minutes using the app
Care Cart replied September 30, 2024

Thank you so much for sharing the feedback. We wish you best of luck for your campaign. The support team is here for you 24/7. 😇

October 2, 2024

I would reccommend set up was easy; once I walked throu it in the chat session!

Bargain Wright
United States
1 day using the app
September 7, 2024

very helpful

all in.
Peru
2 months using the app
August 30, 2024

helpful throughout. thank you

Littlemaylashes
United Kingdom
10 days using the app
Care Cart replied September 5, 2024

Thank you so much. 🙂

August 28, 2024

So incredibly easy to set up. Collection emails and phone numbers is huge for us. Luis was so helpful and so quick to respond in the chat box. Probably the most easiest app to install, configure and integrate.

Ngurrbul Collection
Australia
About 1 hour using the app
Care Cart replied September 5, 2024

Thanks a lot. This Review has made our day 🙂