Reviews (664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email sign-ups and conversions through its gamified Spin the Wheel feature, especially on the Thank You Page. They value its customizable interface that aligns with their brand and find it user-friendly for setting up promo codes and discounts. Exceptional customer support is frequently highlighted, noted for being responsive and helpful in setup and troubleshooting, often available 24/7.

November 20, 2024

Just wanted to say that I have just set up my Spin wheel with all the help and support from Arya, she was absolutely fantastic and did everything for me (I'm not technical at all, so this made everything so easy for me) she explained the user journey for me, made any changes so quickly and now the app is live on my site! Thank you so much Arya, so grateful for all your help, responsiveness and 100% customer service!

THE SOCIAL CLUB LONDON
United Kingdom
About 3 hours using the app
Edited December 13, 2024

Absolutely the best customer service! Kate and her team resolved our issue so we could get our spin wheel back up and running. It is so easy to set up and use, combined with the best customer service, and makes this the best app out there! We love it! Thank you so much for a great experience!

Old Town Soap Co.
United States
About 1 month using the app
February 16, 2025

Have just started using this app so need time to see how it works. Look & Feel is good and allows customization. Integration was simple and help & support team were very helpful during set up.

Paleo Hero
Australia
3 days using the app
January 22, 2025

I liked the support I received with screen shots and explaining the details on how to move forward without any hazzles

Ruah Decor
India
About 12 hours using the app
June 18, 2025

Fantastic customer support. responded in a second!
Amazing

dinialstore
United Kingdom
44 minutes using the app
November 21, 2024

Amazing, Kate was fantastic, helping me build my wheel of deals from the backend. It was flawless execution. Her enthusiasm shined through. I highly recommend Wheels, I always get more emails. People love to gamble.
Thank you!

Nirvana Dental Apothecary Store
Canada
About 2 hours using the app
May 5, 2025

Works well, Great support

Puffmi
Czechia
37 minutes using the app
February 12, 2025

Me ha ayudado mucho a mejorar ventas y el chat de ayuda es muy efectivo, muchas gracias Alice por tu ayuda.

Jugueteria Renner
Chile
Over 1 year using the app
Care Cart replied February 18, 2025

Hola, muchas gracias por tus comentarios. Siempre estamos disponibles para usted 24 horas al día, 7 días a la semana

October 22, 2024

Alan on live chat talked me through the set up, got my issues sorted really quickly and my campaign up and running exactly how I wanted it. Have helpful and easy to chat with.

Hotmilk Lingerie
New Zealand
20 days using the app
Care Cart replied October 24, 2024

Thank you so much for your wonderful feedback 😇

September 7, 2024

I was pleasantly surprised by the prompt response (human!) on a Sunday morning! Thank you so much for the quick assistance!

Biosota™ Organics Pty Ltd
Australia
11 months using the app
Care Cart replied September 11, 2024

Thank you so much. Your comments are precious for the dedicated 24/7 live human support team. We are honored. 😇