SPD Split Payment & Deposit
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Reviews (141)
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Unfortunately, I chose this app because the reviews were pretty good, However that is not the case with my experience. I have been trying to get in contact with someone for two weeks to make sure the split payment schedule is set up correctly. However they either never have anyone available or they take forever to become available. I am now starting to get frustrated and will start looking at other companies. This company needs to work at better customer service. I do not recommend!
We’re truly sorry to hear about your experience. This is not the level of support we aim to provide, especially when you’re trying to make sure your payment schedule is set up correctly. 🙏
We completely understand your frustration after waiting so long for assistance. We’d really appreciate the opportunity to make this right and personally review your setup with you.
Please reach out to us again with your store details, and we’ll make sure your case gets the attention it deserves. Thank you for bringing this to our attention your feedback is important to us.
It doesn't work, customers reported that it only works with debit cards, doesn't work internationally - orders lost, poor support. Am uninstalling it from all stores
I had an issue with an existing App interfering, making setup a challenge. But the folks at Finloop worked with me to identify and solve the issue quickly. Even offered me a temporary discount for the trouble.
The next week this app fails again, they let me know it's a compatibility issue with a different app this time, they fix the issue. Then the next day it breaks again.
I'm sure it's a great app on stores with very few other apps installed, but it unfortunately will not work for us.
Thank you so much for giving us another chance! 💙
We're really grateful that you stuck with us while we worked through the app. It means a lot that we were able to find a solution and get everything running smoothly for you.
Your patience, trust, and updated feedback truly made our day. We look forward to supporting you whenever you need us. Wishing you continued success with your store! 🌟
Amazing support 10/10. Val was of great help, fast and easy.
Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that Val made everything feel fast, easy, and stress-free. We’ll definitely pass your kind words along to Val! 🙌
We’re always here whenever you need us. 🚀
Es muy buena aplicación, me ha ayudado a dividir pagos en mis talleres y los pagos lleguen de manera automatica.
¡Muchas gracias por compartir tu experiencia! 💛 Nos alegra saber que SPD te ayuda a gestionar los pagos de forma más flexible y automática. 🙌
¡Gracias por confiar en nosotros y recomendarnos! 🚀
The activation is very easy and simple to download hopefully the customer would have a great experience to purchase our expensive items with the installment plan.
Thank you for sharing your experience! 🙌 We’re happy to hear that the setup was smooth and straightforward. We hope the installment option makes those bigger purchases feel just as easy and comfortable for your customers. Wishing you lots of successful sales! 🚀
Needs some work, but does the basics of laybuys (deferred payments) pretty well
needs quality of life improvements for both customers and shop owners - but a good app and a good team
Thank you so much for your thoughtful review! 🌟 We really appreciate both your kind words and your constructive feedback. It's great to hear that the app is helping with your deferred payment needs, and we're always working on improving the experience for both merchants and customers. Your suggestions help shape our roadmap, and we're excited to keep making the app even better. Thanks for being part of the journey! 💙
Great service from this app, the team is super helpful with any queries. Iv dealt with Maryna on a few occasions, she has been great at helping me out whenever i need it!
Thank you so much for your wonderful review! 💙
We're delighted to hear that you've had a great experience with our app and support team. Feedback like yours means the world to us and motivates us to keep improving every day.
Thank you for being a valued customer and for taking the time to share your experience! 😊
This is a great app that addresses a rather tricky split-pay issue with excellent customer support. I spoke with Maryna from support, and she resolved all my issues very quickly and provided clear explanations.
Thank you so much for your kind words and for taking the time to leave a review! 🤗
We're delighted to hear that the app helped solve your split-payment needs and that I was able to assist you effectively. It was a pleasure working with you, and I truly appreciate your feedback.
Wishing you continued success with your store! 🚀
Val was very helpful, quick responses to my queries. Thank you.
Thank you so much for your kind words! 💙
We're delighted to hear your questions were answered quickly and that you had a great support experience.
Thanks again for your support, and we're always here whenever you need us! ✨
