Reviews (77)

Overall rating
Counts per rating level
  • 70% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 9% of ratings are 1 stars
March 10, 2024

There is just one crucial request I have.
If possible, could you please include the total amount after installment payments near the product price? This would make it even easier for customers to make a purchase.
Other than that, it's truly a fantastic idea! You've managed to provide great value to customers

JDM Smart Force
About 2 months using the app
FINLOOP SOLUTIONS LLC replied March 27, 2024

Thank you so much for your review. Our team has already contacted you regarding the feature you are looking for. We will be waiting for any updates from you ^^

May 7, 2024

Support was very helpful and quickly fixed a quirk in my theme that was interfering with Split payment widget. Artem was very helpful in making sure the app was fine tuned before ending our chat. My customers are delighted to have deposit payment and split payment options.

Miss Mayfly Women's Fishing and Wading Gear
United States
12 days using the app
March 25, 2024

This app does not consider tax, so its not helpful when the customer tender amount for one of the split payments is fixed!

Mike's Bikes
United States
About 2 months using the app
Edited March 14, 2024

I highly recommend this app to any business looking to improve their payment processes and customer experience.

I'm so impressed with the quality of service and support I received from the team! And I particularly want to highlight Artem's friendly support. He was always quick to respond to my questions and provided clear, helpful guidance whenever I needed it.

12 days using the app
FINLOOP SOLUTIONS LLC replied March 27, 2024

Thank you for your review! It's wonderful to hear that you're finding our app useful. Your feedback is incredibly valuable to us as we work to enhance our user experience. Thank you for being a valued user.

March 11, 2024

After trying so many apps, I finally found the one that is the right fit for what I need. Ilya, the customer support is very helpful as well.

AllSwell Creative
United States
2 days using the app
FINLOOP SOLUTIONS LLC replied March 27, 2024

We appreciate your review! Thanks for helping us grow!

March 14, 2024

I am giving 4 stars just because their customer support team is excellent. I am not able to say the same thing for the product itself, but it is due to Shopify limitations.
I suggest running a few test orders to see everything works for your shop.

United States
20 days using the app
FINLOOP SOLUTIONS LLC replied March 27, 2024

We appreciate your review! Great to hear you had a positive experience with our customer support. Your recommendation to other users is very valued.

October 26, 2023

I cannot express how pleased I am with Split Payment app for Shopify! It has not only streamlined our financial processes on our website but has also come with an unparalleled level of customer service.

What truly sets this app apart is their impeccable customer service. I've had a couple of questions and minor hiccups during the setup, and the support team's responsiveness was phenomenal. They reply quickly and always with solutions. It's evident that they genuinely care about their customers' success.

In summary, this split payment app has not only simplified a crucial aspect of our business but has also raised the bar for customer service. It's rare to find a product that not only delivers as promised but is backed by a team that goes above and beyond to assist users. If you're in need of a payment separation solution for your Shopify store, look no further – this app is a game-changer!

9 months using the app
FINLOOP SOLUTIONS LLC replied October 30, 2023

Thank you so much for your kind words! Customer satisfaction is our top priority, so we're glad to hear you're loving the app and our customer service. Wishing you all the sales!

January 4, 2024

A solid alternative to the generic pre-sale apps.
This is much faster and does not require you to use a presale wizard each time you want to offer
Partial Pays
Split pays
Installment pays

For your clients.

You can choose to lump your presales into a specific collection by #tag and then you have a standardized policy for all of your presales or, you can customize product by product so that if you want some partial pay, and some all paid at once, you can specify those rules per product.

What for the life of me I cannot seem to wrap my head around is a shopify flaw.
Shopify will not allow any app extender/plug in to work with their cart.

If you accept partial pay, regardless of anything else in the universe, Shopify robs you of the use of a discount code on that product. Period.

This is nuts if you have tiered clients! Some Retail, some wholesale, some b2b.

An additional reason this is paramount and a total lack of attention to retail is this
WE must build in fees to cover
Credit Card Fees

So by that rule the client pays a higher price regardless of which advantage they choose.
Shop pay 6%
Credit card 3%
Cash 0%
Fee based transaction are real world. Shopify is a complete fail here.

This app, imagine how robust your site would be with this app and the ability to either surcharge fee users or discount code Feeless Users?

Captain’s Chest Bullion
United States
About 20 hours using the app
FINLOOP SOLUTIONS LLC replied January 9, 2024

Thank you for your detailed feedback!

We appreciate your insights into the limitations you've encountered with Shopify's system, particularly regarding the use of discount codes with partial payments. While we can't change Shopify's policies, we're dedicated to exploring all possible ways to improve our app to meet your unique business needs.

If there's anything specific we can assist with or any further suggestions you have, please don't hesitate to reach out. Your feedback is crucial in helping us evolve.

October 27, 2023

We looked at three payment companies and contacted Shopify for their suggestions. We went with Split and were extremely happy we did! Split offers different payment options and we like the simple integration and payment process with Shopify. The customer support in setting up and launching Split on our site was outstanding and took less than 30 minutes. We highly recommend Split especially if your e-commerce platform is Shopify. Thank you, Split!

About 2 months using the app
FINLOOP SOLUTIONS LLC replied October 30, 2023

Many thanks for the 5-star rating and for choosing our app for deposits! :) Hope you'll keep enjoying the app.

May 7, 2024

Nao entendi o app ainda

1 day using the app