SPD Split Payment & Deposit
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants find this app beneficial for handling high-value items with installment and deposit payments, boosting conversion rates. The deposit and split payment features are praised for flexibility, allowing down payments and invoicing. Merchants appreciate its smooth operation, quick setup, and user-friendly interface. The support team is commended for responsiveness and professionalism, assisting even during unconventional hours. The app positively impacts business growth and is easy to use.
Refine
-
By rating
We are glad to hear you had a great experience!
Our team is always here to provide efficient support. 🌟
Thank you so much! 😊 We really appreciate your support and are glad you’re enjoying the app! 💙
Thank you for your great rating! 😊 We're thrilled that you're enjoying the app. If you ever need any support or have any suggestions, feel free to reach out—we're always happy to help! 🚀
great support from Val
The set up was quick and easy. Great app
Well am just checking in,if it works smoothly I’ll come back and give it 5
thank you for everything have a blessed day keep up the good work you guys did great job
Thank you for the feedback! We truly appreciate your support and are always here if you need any assistance.
Merci avoir me aide
Very good customer service. Thankyou
Excelente
VERY GOOD APP AND GREAT CUSTOMER SERVICE
Thank you for the awesome shoutout! 😄
We’re super happy you love the app AND our support, we’re always here to help with a big smile 😎
We’ve got your back anytime! 🚀💛
Excellent customer service, easy to install, and excited to see how our customers respond to this new feature.
Thank you so much for the great feedback! ✨😊 We're glad the setup was smooth and that you had a great experience with our support team. Excited to hear how your customers enjoy the new feature — keep us posted! 🚀
Très bon service ! Je suis satisfait !
Nous sommes ravis que vous ayez apprécié notre application. Nous vous remercions pour vos commentaires.
Thank you for your stars! 🌟 If you ever need anything, we’re here to help! 😊
Split Payment & Deposit SpurIT is a Shopify app designed to offer customers more flexible payment options at checkout. It allows for features like split payments, deposits, installments, and more, potentially leading to increased sales and improved customer satisfaction.
Thank you for your review and for choosing Split Payment !
Please advise does this have an option for In store? It seems to only work for our online sales, but not for our POS. Please let me know ... because that's not what we expected.
Currently, our app is primarily designed to work with online sales and may not fully integrate with Shopify POS for in-store transactions.
If POS integration is essential for your business, please let us know your specific requirements. We can check if there are any workarounds or explore potential solutions to meet your needs.
We understand how important this functionality is, and I’ll pass this feedback to our development team for future improvements. Let me know if there’s anything else I can assist you with!
excellent way to have payments plans available
Thanks! We're glad that the app is helpful for your store. Reach out anytime if you need assistance!
Nao entendi o app ainda
Thankyou !
I cannot express how pleased I am with Split Payment app for Shopify! It has not only streamlined our financial processes on our website but has also come with an unparalleled level of customer service.
What truly sets this app apart is their impeccable customer service. I've had a couple of questions and minor hiccups during the setup, and the support team's responsiveness was phenomenal. They reply quickly and always with solutions. It's evident that they genuinely care about their customers' success.
In summary, this split payment app has not only simplified a crucial aspect of our business but has also raised the bar for customer service. It's rare to find a product that not only delivers as promised but is backed by a team that goes above and beyond to assist users. If you're in need of a payment separation solution for your Shopify store, look no further – this app is a game-changer!
Thank you so much for your kind words! Customer satisfaction is our top priority, so we're glad to hear you're loving the app and our customer service. Wishing you all the sales!
La aplicacion es buena y sencilla de utilizar
El servicio de atencion al cliente es muy bueno, son muy atentos me apoyaron a hacer muchos ajustes que se personalizaron especificamete para mi tienda
Thank you for the five stars and your kind words! Customer satisfaction is our top priority.
Mostly a good app to offer customers part payment without using Afterpay etc
Easy to install and simple to use with options for various payments
i did have issue with payment of the app and they did respond promptly
Thank you for sharing your feedback! Customer satisfaction is our top priority, so we're happy to hear that our team provided you with excellent service.
Seems like a good app but if you want to use a coupon code then it won’t work. coupon codes are a must for my store so sadly I can’t use this app. Customer service was great though, by chat they quickly confirmed this is is an issue caused by shopify’s limitations.
Customer service was quick and solved my issue very fast. thank you! The app offers all I need and beyond.
We are glad to hear you had a great experience!
Our team is always here to provide efficient support. 🌟
Quick, Fast, and Efficient customer service. I had so many questions and they had so many answers and solutions.
Great customer service, the speed of response is super fast and the support it´s always efficient and straight to the point
App works well and the support is very responsive and helpful. I would recommend this app if you don't want any hassle with a payment options solution.
i love it. so far its doing everything it said it would. i cant wait to see how my customers feel about this new feature.
I needed to offer more flexible payment options for some of our courses and products and this app made it easy to do.
Thanks so much for your kind words! 👍
We’re really pleased to hear the app helped you provide more flexible payment choices for your courses and products.
True, great, and fair, a not-for-profit app in the first place, I wish further development by choosing an entire section for premiums rather than adding a product to a product
Great app! I needed to make some design changes, and the team was also very helpful and accommodating!
this is great ! I needed an app to allow customers to may multiple card payments and this was the perfect app for that
Buena, es una aplicación que realmente merece la pena. Estamos aun viendo como funciona con los clientes, unicamente le faltaria que se hicieran cargo de los cobros como un banco y no asumir los riesgos el vendedor.
Gracias por tus comentarios. Le hemos enviado un mensaje de correo electrónico al respecto.
I would like to restrict split payments to draft orders only and not have the button displayed on the checkout page.
We are glad to hear that you are exploring ways to use Split Payments effectively! 🌟
It’s great that our app allows you to restrict payments to draft orders and provides flexibility for your store.
We’re always here to help if you need guidance configuring it exactly how you want.
this is my first time try to use partial payment app. The support team is really helpful when I was facing trouble dealing with the UI. Friendly support, responsive development team. i will give a 5 stars!
I really love how simple it is to set up..i love all the customizations it has...if i could give this 7,8,9, 10 stars i sure would...highly recommend this app....
Download to use for a customer for a very large order. It put each partial order invoice through and cancelled them and created one final invoice but with shopify the amount shows as a double sale so my account and books will be completely off. I do not like this at all.
Thanks for your feedback. We tried to contact you via email in order to discuss this case but didn't receive a response yet. Please drop us a line at your convenience.
Hope to hear from you soon!
I have sent several emails to support and have not received a response. If anybody from the developer sees this please reply to me at skirinsky1029@gmail.com for site caseywithers.com!!!
Thanks for your feedback and sorry that you've faced such difficulties and inconvenience. We've contacted you via email in order to help and believe that all the issues will be resolved soon :)
Three stars because support was very responsive but app function doesn't suit my business needs. Also the tools don't work with every theme making implementation difficult and support necessary.
I used this app because a shopper requested the option to split a payment. I was excited to learn splitting payments was possible and that an app existed to do so.
However after working with the app for a day I realized a few issues: 1. it inflates sales. The app creates the order multiple times, one for each partial payment and then a final order once all the payments are submitted. Shopify analytics doesn't know the partial orders are not sales thus resulting in duplicate sales.
2. It marks each partial order as paid instead of marking a single order as partially paid and only uses a note to identify between the order statuses. This is an issue for our store because we have a large inventory and our order processor routes orders based on order status. Marking each partial order as paid puts my store at risk of shipping orders multiple times.
3. The support team was unable to restore the code on the cart page after I removed the split payment button and told me I needed to contact the developer for my theme to fix a problem that did not exist until they made changes to my theme.
If it weren't for the issues stated in 1 and 2 I would happily use this theme. It's unfortunate that it doesn't align with our business reporting or processes.
Thanks for your feedback and sorry that you've faced such inconvenience. We tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon! :)
UPDATE: I would like to update to say I was contacted almost immediately after posting my review and offered support in a very professional and customer-focused manner. If I could give a separate review for the developer it would most likely be a 5 star review. For the app itself, though, my rating remains at 2 stars until the issues below are changed.
The app basically does what the description states. However, the method used creates several issues.
1. It uses a discount code to 'remove the other half' of the order total. As a result, customers cannot use any discount codes they would normally use.
2. Since it creates 2 duplicate orders and uses a discount code to remove half the payment, when the customer completes the first order, they now have a receipt for a PAID IN FULL order saying that they were GIVEN A DISCOUNT of 1/2 off (and free shipping because it sets the first checkout to free shipping to prevent charging shipping twice). Technically speaking, they have paid in full for an order and are entitled to the merchandise based on the receipt they now have, and the store is now out 50% of the value of the order. Even if you cancel the order and refund the 50% the customer paid, they have full grounds and DOCUMENTATION to run around and leave reviews and tell people that you provide bad service because you "cancelled their order just because you didn't want them to get the discount you originally gave them."
3. If you have free shipping set up in your shipping settings, based on a minimum order amount, and its set to calculate the amount after any discounts are applied, this app will not be compatible. For example, say your settings are for free shipping for orders of $50 or more after discounts are applied. Your customer creates an order for $60 and wants to split payment. The app creates 2 duplicate orders and sets the first one for $30 and free shipping with a $30 discount, and sets the second one for $30 with a $30 discount. On the second one, because the total is less than $50 the customer now can't get free shipping.
The concept is nice and would be very helpful, but the method used to execute it here is just not well thought out given even the most elementary potential failure modes.
I am waiting on a customer now to finish paying the 2nd half of an order and then will be uninstalling. Best of luck in the future. If these issues are corrected I would be willing to try again.
Thanks for your feedback. We tried to contact you over the phone and via email but didn't receive any response yet. Please drop us a line at your convenience in order to discuss the situation. Thanks in advance!
Rating 5 stars for the impeccable customer service! Still waiting to see if customers will use this feature, but the Split team helped me integrate their product beautifully into my store.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!
Downloaded the app, and was confused about the button configuration. Customer service was great and responsive! Received help immediately and got everything resolved within 5 mins!
We are most grateful that you took time out of your busy schedule to leave us a review. Please don't hesitate to contact us if you need any help!
Great app, solved a large issue we had in our store.
Support is very strong, and the help screens and documentation are the best in Shopify.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!
Gives my customers an opportunity to buy really expensive products easily. Also, it’s a good way for friends to share payment. Support is fast and friendly!!!
Great tool!
We are most grateful that you took time out of your busy schedule to leave us a review. Please don't hesitate to contact us if you need any help!
This app is easy to set up and integrates nicely. It works excellently for telling people what to pay however I am wanting to let people pay the amount they want. The support team are very helpful and quick with responses.
Thank you for your review and for the idea of our app improvement :) Please feel free to get back to us if you need further assistance. We are here to help you any time.
I love this app! Very easy to set up and integrate to my store.
Definitely recommend this app for someone testing the waters in getting into subscription based business!
Thank you for the review! We are glad that you've found it easy to set up, also thank you for recommendations.
Feel free to contact us if you need any assistance :)
Great application for my business. A way for customers to own a bike now with easy installment plan. Ben made it look easy integrating all the features to my store.
Thanks for your review, we're really glad to hear the app is meeting your business' needs! Please don't hesitate to reach out if you have any further questions, comments, or concerns.
I love this app and really like the support received by the customer service team. Egor is always willing to help, very professional and supportive. Great work!! This app allows customers to split payments between different credit cards and pay for one order by several payers too.