SPD Split Payment & Deposit

SPD Split Payment & Deposit

Reviews (89)

Overall rating
4.5
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 9% of ratings are 1 stars
August 14, 2020

Three stars because support was very responsive but app function doesn't suit my business needs. Also the tools don't work with every theme making implementation difficult and support necessary.

I used this app because a shopper requested the option to split a payment. I was excited to learn splitting payments was possible and that an app existed to do so.

However after working with the app for a day I realized a few issues: 1. it inflates sales. The app creates the order multiple times, one for each partial payment and then a final order once all the payments are submitted. Shopify analytics doesn't know the partial orders are not sales thus resulting in duplicate sales.

2. It marks each partial order as paid instead of marking a single order as partially paid and only uses a note to identify between the order statuses. This is an issue for our store because we have a large inventory and our order processor routes orders based on order status. Marking each partial order as paid puts my store at risk of shipping orders multiple times.

3. The support team was unable to restore the code on the cart page after I removed the split payment button and told me I needed to contact the developer for my theme to fix a problem that did not exist until they made changes to my theme.

If it weren't for the issues stated in 1 and 2 I would happily use this theme. It's unfortunate that it doesn't align with our business reporting or processes.

REVIVIFY
United States
About 23 hours using the app
FINLOOP SOLUTIONS LLC replied August 17, 2020

Thanks for your feedback and sorry that you've faced such inconvenience. We tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon! :)

October 13, 2022

Great, simple app! Does exactly what I need to allow customers to split payments across different payment sources. Support was great when I had a question.

Aurender America
United States
About 1 hour using the app
October 15, 2021

Buena, es una aplicación que realmente merece la pena. Estamos aun viendo como funciona con los clientes, unicamente le faltaria que se hicieran cargo de los cobros como un banco y no asumir los riesgos el vendedor.

yenkis.com
Spain
About 18 hours using the app
FINLOOP SOLUTIONS LLC replied October 18, 2021

Gracias por tus comentarios. Le hemos enviado un mensaje de correo electrónico al respecto.

June 2, 2021

Download to use for a customer for a very large order. It put each partial order invoice through and cancelled them and created one final invoice but with shopify the amount shows as a double sale so my account and books will be completely off. I do not like this at all.

Crafty Vinyl Boutique
Canada
About 4 hours using the app
FINLOOP SOLUTIONS LLC replied June 3, 2021

Thanks for your feedback. We tried to contact you via email in order to discuss this case but didn't receive a response yet. Please drop us a line at your convenience.
Hope to hear from you soon!

June 12, 2018

All it did was split the order. I could do that manually. This app did not perform as expected and certainly isn’t worth an extra monthly charge.

Icm Equipment North America
United States
About 2 hours using the app
September 22, 2021

I would like to restrict split payments to draft orders only and not have the button displayed on the checkout page.

EL Supplies USA
United States
About 2 hours using the app
Edited June 26, 2023

Seems like a good app but if you want to use a coupon code then it won’t work. coupon codes are a must for my store so sadly I can’t use this app. Customer service was great though, by chat they quickly confirmed this is is an issue caused by shopify’s limitations.

Snowglobe Wholesale
Canada
37 minutes using the app
Edited December 8, 2018

This app will NOT work to split the cost for customers that want to use two credit cards or one credit card and Paypal. The reason it won't work is that it splits the total cost that is in the cart, BEFORE shipping or taxes are added to the total. For instance, if your customer has $200 worth of merchandise in their cart, this app will split that for them and lets them choose how much to put on each card. But then let's say that shipping is $10 and tax is $14. That makes the final total $224. The additional $24 is not included in the split and therefore not collected. I've tried to explain this to them but they don't get it. I don't understand all the reviews that love this app unless these store owners aren't charging shipping or taxes to their customers. Nice concept, but worthless.

Dead Fly Zone
United States
23 minutes using the app
January 15, 2020

This is only 5 days free trial not 7 days as it states in the app store.
If even this can't be accurate, how will the app work properly? Big red flag!

HUNT Country Furniture
United States
15 minutes using the app
FINLOOP SOLUTIONS LLC replied January 16, 2020

Thanks for your feedback! We've sent you an email message in order to discuss the situation. Please contact us at your convenience. Hope to hear from you soon!