Reviews (729)

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing and quality on-demand printing services. They appreciate the user-friendly interface that simplifies product creation and customization, particularly for t-shirts. The app is also praised for its quick fulfillment and reliable shipping, which enhance business operations. Additionally, the responsive customer support is noted for effectively resolving issues and providing timely refunds when necessary.

February 4, 2021

While customer service was polite on the phone and responsive via email, my first sample was disastrous. It was a simple white hoodie with a black zero and some simple lettering on it. The color was so faded it was gray, not even close to black. I checked to see if there was something wrong with my settings and sent pics, but no, they replied that it was correct -- and that's how their digital print process worked. If they can't put a solid black on a white item, then half of my entire catalog won't work. I couldn't believe it. Will now have to shift to a whole other supplier for something that seems basic. Very troubling and frustrating (not to mention, it clearly doesn't match the spot mockup generator).

ZEROPHUCKS
United States
7 months using the app
Spreadshirt Print On Demand replied February 8, 2021

Hi ZEROPHUCKS,

I'm sorry the sample you received wasn't satisfactory. DTG is indeed a printing method that has a "vintage" kind of look. However, this shouldn't be gray, as you mentioned it. I would like you to contact me personally, so I can verify the sample you received. If there is a problem, we will need to fix it. You can write me here: shopify@spod.com.

Thank you for your time,

Jean-Michel
Success Manager

April 24, 2020

I really like how easy it is to make up a quick new design with either my own art or theirs. It makes it easy to take a special request from a customer and get it listed right away.

Fur Baby Whims
Canada
9 months using the app
Spreadshirt Print On Demand replied May 7, 2020

Hi Fur Baby Whims,

Our aim for the app is to be as simple as possible to use, so thanks for leaving the feedback. We are more than happy to be supporting your business grow!

May 19, 2021

I used this app and they never shipped my orders. Lack of response and total slow everything is just disappointing. Horrible and a true waste of money.

Balancevie
United States
7 months using the app
Spreadshirt Print On Demand replied May 20, 2021

Hi Balancevie,

I'm sorry that your order never was sent. I can at least see that you were able to cancel it, so the amount was never captured. We did have some minor issues with some orders, but those should now be all fixed. You can always contact our customer service for assistance.

Thank you and have a great day

Sincerely,
SPOD Team

February 3, 2021

SPOD is really good and easy for a beginner also very fast to create a mock up and easy to get started.. Thanks SPOD!

Relax it Now
United States
13 days using the app
Edited January 10, 2020

Updated 1-10-2020: Will we ever be able to print on the sleeves again? And after many attempts, you never responded to my previous question about the images appearing and disappearing. Why?

Can't even see the customizer now...

My previous order was sent out very quickly, thank you kindly. That was really awesome.

If you can open the customizer in a new tap to fill the whole window , that would be great...

A Lot of confusing tags they add, coding, and very difficult to add products. I have spent hours of deleting bad coding in the automatic descriptions and unwanted tags.

WhiteRiceCowboy
United States
10 months using the app
Spreadshirt Print On Demand replied July 5, 2019

We're sorry to hear you are experiencing these issues. The descriptions and tags should be white labeled and easily modified during the product creation process. We would love to look into this issue further, as we have not had other reports, but it does sound like a technical issue. If you could send the specifics to support@spod.com that would be great!

September 17, 2021

Just started using the app and the interface and pricing seem great. I wanted to order some samples, however, none of my credit or debit cards were accepted. Both VISA and Mastercard are rejected? This doesn't make me feel comfortable about the app or using it for my customers. Contacted customer support and waiting for a response. Anyone else have this issue?

Encore2wo
United States
6 months using the app
Spreadshirt Print On Demand replied October 1, 2021

Hey Encore2wo. Sorry to hear you had issues here, but there seems to be something wrong. The vast majority of SPOD's merchants use VISA or Mastercard. We have very tight security regulations to ensure the safety of everyone that uses SPOD and it sounds like a security procedure may have been triggered. The best thing to do in this situation is contact Customer Support where we'll be able to get this fixed. As you've already done this I hope the problem has already been rectified. If not, please let us know and we'll get it fixed asap.

Edited October 25, 2019

Love it! Its an amazing product. I will utilize it often! But the demand for 100 characters is unne

2020Tshirts
United States
13 days using the app
Edited April 13, 2019

i love this app
it really helps me structure my store and organize

Quote My Tee
United States
12 days using the app
March 26, 2021

New to the App, works great but shipping out side the USA with a USA based store has proved a nightmare so far leading to a lot of headache. Not sure if it's because of the pandemic, but there's no warning telling you orders may be subject to delays. The items go out and then no change on status for weeks now. So mixed after a fantastic start for me.

One Stop Hip Hop UK
United Kingdom
10 months using the app
Spreadshirt Print On Demand replied April 19, 2021

Hi One Stop Hip Hop UK,

Thank you for taking the time to review our app.

You are absolutely right, delivery outside of the US from our US-based production is causing us some issues. We are however working really hard to find better options and improve international shipping.

If you are selling a lot of orders to Europe, I would suggest creating another store and use our Europe-based production, as you will save on shipping cost and delivery time.

I hope I could help.

Thanks again!

Edited July 14, 2021

UPDATE 7/3/21: I recently severed ties with SPOD due to their quality falling. Which seems to be the biggest problem with any POD service. I'm honestly saddened by this. The last order we had come in was blurry, and the screen press was already peeling off. The shirts we had gotten months and months ago have completely lost all of the screen. I wish everyone at this company the best, everyone I've dealt with is wonderfully kind, it's truly just the quality. ORIGINAL REVIEW: So far, nothing but praise for SPOD. We had moved over to SPOD from a different POD service which started out great but the quality fell over time. We did our due diligence this time and ordered samples in a few different styles of t-shirt. We landed on the Spreadshirt Premium Organic shirt - it's so soft and the colour saturation on the screens are GORGEOUS. Thank you SPOD!

Lulu Games
United States
10 months using the app
Spreadshirt Print On Demand replied September 4, 2020

Yes, the organic premium is amazing. This is also the shirt I order most. Even some w/o print just for the fit and the fabric.

Thank you for the review.

Kind regards
Robert