Spreadconnect

EXTREMELY disappointed. I had high hopes because they claimed to have fast turn around times however the quality of the printing is extremely poor. The blacks are washed out and gray making the image look terrible. If you msg me I can show you the examples my client received. I contacted spod asking for it to be corrected and no response. (updated: I did get a response, and SPOD said this is normal for them.)
I sent through a huge sample order, and spod listed it all as shipped. It arrived with just ONE t-shirt inside. No other tracking on the rest of the order and no response from spod when asking where the rest of the order is. (update, SPOD did finally respond, weeks later, claiming the delay was because they were out of a product and it had to be sent to another facility to fulfill. And it still wasn't actually in production. So I had to cancel that order).
Not good. And now the order is listed as “fulfilled” even though I got ONE t-shirt.
Another customer's order was delayed because they were missing an item for that order, because again, like others have said, SPOD failed to update their inventory, allowing me to send through an order that couldn't be fulfilled.
Not a single order has been fulfilled and sent out within the 48 hrs they claim they can do.

This platform is just pathetic, their customer support apparently says its above their paygrade to comment on WHY THEIR BASE PRICE IS TOO HIGH!

In general people would buy a sweatshirt for $30-$40, just imagine this, their base price for a shit sweatshirt which is 50% cotton and 50% polyester is $54!!!

when i tried to get their customer support to provide any assistance, instead of at least giving me a notion of some solution to this problem, KAYLA CLOSED the chat and did not even let me get on the chat again!

SPOD IS A PATHETIC EXPERIENCE, You all out there should consider getting some local manufacturer on board rather than using these shit platforms where you only make money for these platforms and not for your own business

TO HELL WITH KAYLA AND TO HELL WITH SPOD!

SPOD hinterlegte in einer Bestellung meiner Kundin eigene Werbematerial. Das ist einfach traurig und unverantwortlich. Stattdessen sollte SPOD ermöglichen, dass Verkäufer ihre Pakete mehr personalisieren können und somit die Qualität steigern. Das kennt man bei anderen Betreibern auch schon. * Update: SPOD-Mitarbeiter haben sich zeitnah gemeldet und den Fehler beseitigt. Solche Proaktivität kann man nur willkommen heißen. Ich hoffe, eine Personalisierung der Paketen wird bald kommen.

spod has so much potential, love the idea of the customizer tool unfortunately the mobile version of it is beyond horrific. spod made recent changes to it and totally ruined a good thing, new version is impossible to navigate as said by customers and experts. when i reached out to spod on this it took them 2 weeks to finally give me an answer that its not intended for mobile (despite this being 65% of ecomm sales). there initial version of the mobile customizer was great, its a shame they wont restore that version for me despite me asking repeatedly, might be better off with a different pod supplier and third party customizer app

A friend told me to check out the SPOD app… and I’m happy they did! The app was easy to understand and use, and there were no issues when syncing it with Shopify. I also appreciate the fast production time and high quality products. Keep up the good work!

it is great use this app it is realty good to use not hard really simple to use it is amazing i hope y'all use this

While customer service was polite on the phone and responsive via email, my first sample was disastrous. It was a simple white hoodie with a black zero and some simple lettering on it. The color was so faded it was gray, not even close to black. I checked to see if there was something wrong with my settings and sent pics, but no, they replied that it was correct -- and that's how their digital print process worked. If they can't put a solid black on a white item, then half of my entire catalog won't work. I couldn't believe it. Will now have to shift to a whole other supplier for something that seems basic. Very troubling and frustrating (not to mention, it clearly doesn't match the spot mockup generator).

I really like how easy it is to make up a quick new design with either my own art or theirs. It makes it easy to take a special request from a customer and get it listed right away.

Updated 1-10-2020: Will we ever be able to print on the sleeves again? And after many attempts, you never responded to my previous question about the images appearing and disappearing. Why?

Can't even see the customizer now...

My previous order was sent out very quickly, thank you kindly. That was really awesome.

If you can open the customizer in a new tap to fill the whole window , that would be great...

A Lot of confusing tags they add, coding, and very difficult to add products. I have spent hours of deleting bad coding in the automatic descriptions and unwanted tags.

I used this app and they never shipped my orders. Lack of response and total slow everything is just disappointing. Horrible and a true waste of money.