Reviews (729)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its competitive pricing and quality on-demand printing services. They appreciate the user-friendly interface that simplifies product creation and customization, particularly for t-shirts. The app is also praised for its quick fulfillment and reliable shipping, which enhance business operations. Additionally, the responsive customer support is noted for effectively resolving issues and providing timely refunds when necessary.
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I ordered a sample product and they screwed it up. Simple graphic design on a bandana and they couldn't get it right. VERY DISAPPOINTED
its cool. not sure what else you want me to say i guess theres a minimum amount of words you have to type???
I love the printing Quality of the products, the fast production time SPOD have, recently I received some samples and I'm in love. Should be better with a better quality Mockup Generator for better look of the product before publishing in the store
Hello Imaginapr,
We are glad to hear you are impressed by the quality of our prints and the production times. We plan in the future to have more mock ups available. Thanks for the feedback.
Interface is easy to use and seamless BUT orders dont transfer to fulfillment many of the times, there are many glitches, and when this happens, it cancels orders and/or leaves them in queue and add more processing time.I spoke with customer service twice about technical issues and was never even contacted back with a resolution. Keeping this app will be a destruction to my business to continue, I deleted it today.
Hello Hijabi Pop, I'm sorry to hear about your experience with us. The issue you were having is a very simple fix as I'm sure there were some settings that needed to be adjusted. Typically Customer Service responds between 24-48 Hours of an inquiry so I sincerely apologize for them not getting back to you. However, we would love to get this situation rectified and taken care of to get you back up and running with SPOD if you would like. I will leave Customer's Service Contact page but please feel free to leave me contact information as well so we can reach out to you. This is not the experience that we want to cultivate for any of our partners so I'm hoping that you will give us another chance. I look forward to hearing from you and hope you have a wonderful day. Thank You!!! https://www.spod.com/contact-us
Very easy to upload designs and fill store with products!! Shipping time is also great. Would highly reccomend to any dropshipper.
Beautiful app, decently large selection with quality products. One of the best shipping costs and times out there, highly recommend. Only issue I've had was a lack of colors/products that I personally would want, such as all over print, or pants for example. If you want a reliable source, use SPOD.
Hi Schurts,
Thank you very much for your great review. All-Over prints is definitely a product we would also love to implement. We are constantly researching and improving our assortment, and I will note your feedback duly.
Thank you again and have a great day!
I really enjoy the variety of options and the simplicity in designing and publishing. Highly recommend your POD program.
This is app is very easy to navigate. I love the option to include customization for my customers. Really recommend this app.
I really love the quality of the clothing but when I try to design clothes non of the images load when I search them up so I am constantly clicking random blank spaces to see which pattern I like best and it’s a headache. The quality of the clothes give me a lot of compliments I just wish it was easier to design clothes on. I wish there was a save button so I don’t have to recreate my design each time and I also which I could upload my own designs. Just some advice thank you.
Hello Vixay, thanks for compliments about the quality of our clothing. It is possible to upload your own designs to all products. There is also a nice and easy way to stop you from recreating designs each time. If you reach out to support@spod.com we would be happy to get all of these issues solved for you.
I got the app like any other individual, I believe there is a huge potential in this print on demand, specially with the Customizer, working so good and smooth and no needing for external software. But It does not work perfectly. The product prices are not easy to manage and if I change the price later on than what the initial price was set at, it will just give you the price for SPOD, so my clients are seeing what I actually paid for the items (Because I do not work on a % basis or a fixed $ amount profit, I am flexible with my prices they not all have to be the same % or $ for every products, and SPOD does not fix that at all. At least not yet). ALso my second issue is that the customizer itself shows all the products SPOD allows us to sell instead of ONLY the ones that I have currently in my store. I am not asking for miracles, but that is something important. I don't want customer finding out I also sell dog bandanas WHEN I DON'T.
SPOD quality - 5 stars, Product availability is still limited - 1 star, Customizer works flawlessly and smooth but deffective - 1 star, Price not easily manageable - 1 star. Overall great app/feature but not well put together.
Hey there,
Thank you very much for your feedback. We appreciate the points you mention and agree, that we are not perfect yet. We are working continuously to get better and try to release improvements as fast as possible.
Unfortunately it is also not always as easy as it sounds. We need to make sure that we do not break user journeys.
For example, the definition of the margin needs to work also for everyone that uses the Customizer as a stand alone product creation option. Therefore we also can't take over the prices from a particular product as the price needs to change if your customers change products or add prints on different print areas.
The use cases you described are on our roadmap but not live yet.
The rating is, in my opinion not very fair, taking into account the difficult journeys we try to provide to you and your customer. Also, if you give us 5 stars for the quality but deduct 3 stars, then we should get at least a 2 star rating, not 1.