Reviews (597)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Etsy, Amazon, and Square, which simplifies inventory and sales management. They appreciate the user-friendly interface and real-time syncing capabilities that keep inventory and product details consistently updated. The automatic product import feature from Clover to Shopify is also highlighted for reducing manual effort and minimizing errors. Performance is described as fast and reliable, often outperforming similar products. The customer support team, including Omar, Joseph, Arianne, and Khaled, is praised for their responsiveness and expertise, providing 24/7 support with quick response times and personalized assistance.

August 15, 2023

Mohammed was fantastic to work with as my customer success representative. He worked with us for hours as we uploaded and merged our inventory. We really couldn't have understood it all without his help. It was so easy!

Langford & Co.
United States
7 months using the app
R. I. T. N. S. replied August 19, 2023

Your words lifted my spirit today Elizabeth!. It means so much to me when our customers appreciate our work.

October 5, 2023

Joseph and all agents were helpful and prompt. Great Job.

Finger Lakes Wine Shop
United States
7 months using the app
May 21, 2021

Square Sync has been a lifesaver! We often run pop up events for our store and this app allows us to sync our Shopify products in real time to our Square device. We no longer have to manually remove products off of the site after an event. Big thank you to Tony who has always responded to our enquiries in a timely manner and with politeness. Would most definitely recommend this app!

Room On Fire
Australia
7 months using the app
June 22, 2023

Very helpful. I had issues syncing my shopify and square product inventory for months. The team at SYNC went above and beyond to help resolve my issue!

Black Girl Art Show
United States
7 months using the app
R. I. T. N. S. replied June 23, 2023

Thank you so Joshua for your feedback. It was really a pleasure helping you out. Wishing you all the best in your business.
- Joseph

Edited February 8, 2023

Super fast and efficient! I was served by a person from the start of the installation and not a robot. Thank you!

Canal Roasters
Canada
7 months using the app
R. I. T. N. S. replied February 9, 2023

Hello Eric!

Thank you so much for you wonderful feedback. I'm glad that I was able to help you out with your concern. Please feel free to reach out if you have further questions.

- Angelica😊

November 22, 2022

We have just installed the app and Angelica has been so helpful in helping us get it all up and running smoothly. I am looking forward to a more efficient behind the scenes for our stock and customer experience

Sassafras Dungog
Australia
7 months using the app
August 23, 2023

The customer service was great with assisting in the syncing of our products.
Mohamed was really helpful.

Potts Meats
United States
6 months using the app
R. I. T. N. S. replied August 28, 2023

It makes my day to hear that I was able to provide you 5-star service, thank you so much :)

December 9, 2022

Thea was quick with an easy solution for my problem, pleasant, and courteous. She is an asset to the company!

Fickle International Antiques
United States
6 months using the app
R. I. T. N. S. replied December 9, 2022

Thank you so much Sarah! I'm glad that I was able to assist you with your concern. Please don't hesitate to reach out to us anytime. We'll be more than happy to assist you. Happy holidays!

Edited April 5, 2023

I cannot say enough good words about this app and the support that I received while learning to use it. Any time I had a question, Thea Kristel Sanchez was right there to assist me. She basically "held my hand" as I synced my Square and Shopify accounts. I love this app and will not hesitate to recommend it to my friends!! I took advantage of the 7 Day Free Trial and am very satisfied with everything I have experienced to date. Thanks, Thea for your wonderful support!!

Sally Hoffman Designs
United States
6 months using the app
R. I. T. N. S. replied April 5, 2023

Thank you for the glowing 5-star review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It has always been my pleasure answering all of your queries. Please don't hesitate to email me anytime, Sally. Thank you so much for choosing us! -- Thea 😊

March 18, 2023

excellent customer service, friendly, helpful and defiantly took charge to help the scenerio out well.

Acathla Co
United States
6 months using the app
R. I. T. N. S. replied March 20, 2023

Thank you for taking time in writing this wonderful feedback. It has been a pleasure assisting you. Don't hesitate to reach out to us anytime! Enjoy your day ahead!