Reviews (596)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, Square, and Etsy, particularly praising its user-friendly interface and real-time syncing capabilities for inventory and POS payments. They appreciate the automatic updates and ability to handle large product volumes, which enhance productivity and operational efficiency. The syncing process is noted for its speed and effectiveness, with quick setup times and efficient issue resolution. The customer support team, including members like Omar, Joseph, and Arianne, is commended for their 24/7 availability and responsiveness, significantly improving the user experience.

May 25, 2022

Incredible app, there is nothing else like this out there with the functionality and ease to toggle between these two apps. Many of us as merchants use Shopify for online e-commerce, and find themselves liking the functionality of square for trade shows. This has helped merge the gap for us and allow us to keep an accurate inventory without worrying about discrepancies. Would recommend.

Truly Lifestyle Brand Inc.
Canada
3 days using the app
May 24, 2023

Joseph was super helpful with transferring my store from Square to Shopify. I would highly recommend this app it was super easy to use and quick of getting all of the products transferred.

Summertree Boutique
United States
3 days using the app
R. I. T. N. S. replied May 25, 2023

Thank you so much for this wonderful review. It's really highly appreciated. I also want to thank you for your time. Please whenever you need assistance, we are always here to help you.
- Joseph

August 24, 2023

Not immediately intuitive BUT very good customer service on hand to talk you through and show you the ropes.

The Botanical Nest
United Kingdom
2 months using the app
November 30, 2022

EXtremely helpful and patient customer service. Made it extremely easy and seamless. Thank you Nicole :) & Square Sync!

Monarch
United States
2 days using the app
August 3, 2023

the guy i had was doing a great job for me to have so many products to enter .still trying to figure it out but its going

Fashion Gods St. Louis
United States
2 days using the app
Edited February 2, 2023

It's a bit confusing as a new user, there is no selective synching so you have to take it all from Square to Shopify. I only offer a subset of products online so it is a bit much to have my full inventory come over each time.
Customer support was very helpful though, and this made a huge difference.

WildHeart Boutique
United States
About 2 months using the app
R. I. T. N. S. replied February 2, 2023

Hi Susa,
We have already started working on selective syncing feature so we can meet your specific needs. Thank you for taking time to leave a review.☺️
Please don't hesitate to reach out if you need any assistance.
- Angelica

June 12, 2023

Good Service.

West
Canada
2 days using the app
R. I. T. N. S. replied June 14, 2023

Thank you for this glowing 5 stars. Appreciate it so much.
- Joseph

October 17, 2022

The customer support on this app is great. Square Sync does exactly what we need it to do, and super easy setup. Thank you!

Rise Up Kings Store
United States
2 days using the app
October 6, 2022

We needed this app to sync our Shopify inventory to our Square POS. Early days, but sync has happened successfully and now it's time to put it to the test! Set up was simple and Angelica was awesome in setting us up, answering our many questions, and guiding us every step of the way. Looking forward to giving it a proper test out now.

Peticular
Australia
1 day using the app
R. I. T. N. S. replied October 6, 2022

Thank you and I appreciate your feedback. I am very happy that I was able to resolved your concern and answer all of your questions about our process. Please don't hesitate to reach us if you need additional help. ☺️

Angelica

Edited October 20, 2023

beware. still charging me for this despite uninstalling it a month ago!! i have screen shots from the date of uninstall too.

Update. They refunded me for the most recent charge.

Locust Grove Farm Co
United States
About 1 month using the app