Reviews (596)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, Square, and Etsy, particularly praising its user-friendly interface and real-time syncing capabilities for inventory and POS payments. They appreciate the automatic updates and ability to handle large product volumes, which enhance productivity and operational efficiency. The syncing process is noted for its speed and effectiveness, with quick setup times and efficient issue resolution. The customer support team, including members like Omar, Joseph, and Arianne, is commended for their 24/7 availability and responsiveness, significantly improving the user experience.

July 20, 2022

I was overwhlemed with my products not syncing to the pos system in store. Thea for the Sqaure Sync team walked me through and was able to help me with the issues I was having. Still learning the ins and outs of the app but, the quick help from the support team has given be some confidence moving forward. Thank you!

Unbox Your Party
Canada
About 1 month using the app
May 9, 2023

Gentleman was very helpful and timely with fixing issues. Would highly recommend for moving investory from one processor to another.

My Store
United States
1 day using the app
R. I. T. N. S. replied May 10, 2023

Thank you so much for your lovely review! We are beyond glad that you found us!
- Joseph

Edited October 19, 2022

This app wasn't easy to setup, there was a lot of troubleshooting to get it right. I suggest the UX and language used/translations need to be refined. Besides that, the app works as intended.

Love Spell
Australia
About 1 month using the app
Edited May 31, 2023

Normie is indeed a skilled individual with a great attitude, and she has been able to assist you effectively.

Aquaflask
Australia
1 day using the app
R. I. T. N. S. replied June 1, 2023

We are thrilled to hear that you had a positive experience with us! Thank you for your feedback. :)
- Normie

November 23, 2022

Very excited to have this app. Noomie in the customer service chat is extremely helpful. Makes the process of linking my products in store to my online store super easy.

Collective By BB
Australia
1 day using the app
September 23, 2023

Excellent service :)

RIVER ROAD CLOTHING CO.
United States
About 24 hours using the app
R. I. T. N. S. replied September 27, 2023

Your 5-star review is truly appreciated! Don't hesitate to reach out for more feedback or assistance. We're excited to continue serving you with excellence!

August 9, 2023

Joseph was really helpful. He walked me step by step to initiate everything that I needed. I appreciate it.

Exotic Blvd
United States
About 20 hours using the app
January 14, 2023

Thank you for making this process stress free and fast! My inventory is now synced and ready to work across the bricks and mortar and online store!

Peggy & Twig
Australia
About 17 hours using the app
R. I. T. N. S. replied January 16, 2023

Hello Emily! Thank you so much for your wonderful feedback. I am very happy that I was able to make it easy and quick for you. I wish you all the best! Please don't hesitate to message us if you need any assistance in the future. 😊

- Angelica

May 27, 2022

So far so good! Set up was easy and pretty quick. The few issues/questions I had were quickly resolved via the support chat box. I love it when it's super easy to contact support, and that is definitely the case here! They were super helpful.

Cuffs
United States
About 16 hours using the app
August 22, 2023

I had a very very good service from Thea. Thank you for the help !!!

Le Confessionnal | Produits et coiffure
Canada
About 14 hours using the app
R. I. T. N. S. replied August 28, 2023

Thank you so much for your positive feedback. I am very happy that I was able to help you. I wish you all the best.

- Thea