Square Integration ‑ DPL

Square Integration ‑ DPL

Reviews (79)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
January 7, 2025

I am so happy this app exists!! I love shopify's website but don't like their POS systems. Square has awesome POS systems for in person selling. I love that this app provides an easy way to use both by syncing inventory!

They also have a great customer service team to help make sure the integration goes smoothly. Pratik K helped me solve any issues I was running into and even showed me more ways to use the app that I didn't know about!

Scents Of Reverie
United States
About 1 month using the app
January 14, 2025

Very easy to set up and customer service was responsive. I am switching over from Trunk Inventory and I find the interface a lot easier to manage and understand.

Huntsvillustrated
United States
8 days using the app
April 23, 2025

App is intuitive and customer support is very helpful :)

Stealth Tahoe
United States
6 days using the app
May 9, 2025

Terrible functionality, even worse support.

I'm wondering if this is a scam and the reviews are fake?

jesseleepeterson.shop
United States
3 months using the app
April 9, 2025

Easy to use and customer service was very helpful!

Canyon Hills Store
United States
2 months using the app
April 25, 2025

Very helpful, answered all my questions in detail and straight away.

The REME Shop
United Kingdom
About 2 hours using the app
November 27, 2024

Krishna has been a huge help with my Square to Shopify integration. Very flexible hours for support. I am new to this scene and Square Integration DPL has made it a nearly seamless transition. I would recommend this app to anyone that needs to migrate products and customers!

Miles at Trout Creek Outfitters
United States
14 days using the app
Edited February 23, 2025

The customer service team is helpful, but their developers are not available during the day for my store when I normally need them, which is EST. The inventory doesn't update itself when you update skus, the developer team has to do it manually, which is proving to be problematic so far. I'm giving it a chance and will update the review after we see how it goes.

Update: it was VERY challenging to get the team to manually sync the inventory. Now the app is overwriting my shopify product images with the product images we have on square. They basically told me their app couldn't do this and that it was my problem, even though this is the only square integration I have on shopify. I had initially given them a 5 star review, which went down to a three, which I'm now putting down to a 1. Honestly this app does not work as advertised, is expensive, and will potentially overwrite product info even when the correct app settings are used to stop that from occurring.

Crystal Portal
United States
7 months using the app
Digital Product Labs replied March 6, 2025

dear,

We’ve thoroughly reviewed your concern and provided a detailed demo video explaining the process. The video clearly shows that the issue did not originate from our app. That said, we are more than happy to assist you in identifying any other challenges you may be facing.

We’ve reached out multiple times via email and phone to offer personal assistance, but have yet to receive a response. We genuinely want to help you—please get back to us at your earliest convenience so we can address any concerns together.

Best regards,

DPL support

April 22, 2025

Awesome service, Thank you Hem !

Five Three Apparel
Canada
6 days using the app
May 8, 2025

easy to operate. The agent was very helpful

Bee & Bee Shop
United States
5 days using the app