Reviews (240)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for improving payroll processes and operational efficiency, especially in retail. Features include time tracking, scheduling, and commission calculations, with added functionalities like checklist creation and multi-location management. It's noted for being user-friendly, cost-effective, and easy to integrate with Shopify. Exceptional customer support is frequently highlighted, with a responsive team providing personalized assistance.

November 6, 2024

Love easy team, we've had them since we opened our store - the enhancements they have made have been a life saver. I am excited to see how they continue to enhance the software! We will never leave Easy Team- Customer service team is quick to respond to all issues and find backlog information when needed. If I could leave them a 10 star review I would be giving them this score -

BattlePub Games
United States
Over 2 years using the app
January 7, 2025

I am from Mexico and I have been using easyteam at my point of sale for almost a year, the customer service is excellent, they respond very quickly and are very friendly, I recently requested to add Mexican pesos to their program so that it would be easier for me to use and I am grateful that You have taken my comment into account, I love easyteam!!

MOPI PET
Mexico
4 months using the app
January 7, 2025

Just getting started with the app but seems like a good option. The kickoff call with Yaniv was super helpful. We have small (4-person) team but the cost for timeclock/scheduling plus payroll is roughly half the cost to have a professional CPA run payroll for us. Plus, we get more control. Looking forward to getting started!

Treats on a Leash
United States
13 days using the app
October 30, 2024

I'm not that tech Savvy But Natalie was a great help and was able to help me navigate my issue! 5 stars also great app super easy to use!

Funny Face Bakery
United States
8 months using the app
January 3, 2025

Natalie was a great help with some issues I needed resolved.

Reverie Goods & Gifts
United States
Over 3 years using the app
October 30, 2024

Natalie and all of the EasyTeam staff are great to work with. Their responses come in a timely manner, they are patient with all of my questions, and they follow through until any issues are resolved! We couldn't ask for better service!

House to Home Creations / H2H Apparel
United States
About 1 year using the app
January 7, 2025

Customer service is great. We use as a small business for our furniture store.

Trove Warehouse
United States
6 months using the app
January 10, 2025

Victor immediately replied to my concern and fixed the problem in seconds. He was professional and I am happy he was there to help me!

Riverwood Pizza Company
Canada
6 months using the app
October 16, 2024

I am loving EasyTeam for our eComm store! Not only does it make payroll a breeze, but shoutout to Peter, the absolute rockstar who went above and beyond for me! I needed my timecards in the original timezone (not the auto-converted one), and Peter didn't have to—but he volunteered to sort it out like a pro. Saved me SO much time. Talk about service that makes life easier!

EasyTeam + Peter = our payroll heroes! ‍♂️

Paisley Finds
United States
6 months using the app
October 7, 2024

I was having issues downloading my teams time clock in/out report. I chatted with support and they were great! Took only a few minutes to resolve the issue and get me where I needed to be. Very helpful, quick and easy!

Gettysburg Museum Store
United States
About 2 months using the app