Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient payroll and scheduling capabilities, particularly for managing staff across multiple locations. Key features include a scheduling tool, financial tracking, and sales attribution on Shopify POS. The app's integration with Shopify POS for clocking in/out and viewing schedules is appreciated. The customer support team is often praised for their quick responses. Merchants also commend the detailed sales reporting, wage calculation based on hours, and the integration of time clock, schedules, and checklists. Some merchants wish for QuickBooks or XERO integration.

January 9, 2024

Professional service
Answered all my questions
Knowledgeable
Fast, efficient
Great Customer Service

Trendy Kids LLC DBA Tylar Rose
United States
About 2 years using the app
December 12, 2023

Natalie was able to solve my issue in a matter of minutes. This is a great app and saves me so much time when doing payroll.

Mrs. Greenway
Canada
About 1 year using the app
January 22, 2024

The app is straightforward and easy to use. Customer support, Especially Natalie and Peter, are very helpful and responsive. They also send any feedback I have to the developer team to potentially implement in the future. Very happy with the app and service so far.

ficegallery
United States
6 days using the app
December 14, 2023

Natalie was extremely responsive and resolved the issue within seconds. Thanks Natalie!!

Air & Anchor
United States
8 months using the app
Edited January 16, 2024

Update: 01-16-2024 They called me directly and asked for me to change the review from 1 star. They proceeded to tell me they want to make it better. My response is that this should be a free app with all the features they now offer. That a paid app should actually work. It wasted my time and money. I finished with "don't release an app that is not ready for market".

Glitchy, froze often. Staff constantly couldn't clock in, Added more headaches to my life. Would not suggest to anyone. Scheduling was horrible.

Elite Watersports
United States
1 day using the app
January 29, 2024

Supprt live chat was great! Natalie provided great support and able to answer all of my questions.

Memorial Bakery
United States
4 days using the app
October 11, 2023

Customer service from Mia was great! I got immediate help with my need, and she even took it upon herself to contact Shopify on my behalf to make inquiries that helped me even further. Definitely appreciated!

19 and 21
United States
Almost 2 years using the app
EasyTeam replied October 16, 2023

Thank you so much for the review! Our team is always happy to help :)

January 12, 2024

Very new to this app, but the customer services is 10/10! Natalie was so helpful and informative while I was setting up our users and company. Highly recommend!

Montana Expressions
United States
About 1 hour using the app
October 25, 2023

I had a fantastic experience using the EasyTeam platform. It's not only user-friendly but also pretty cool. However, what truly stood out was the exceptional customer support. Mia was my go-to person, and she provided assistance promptly and effectively. In fact, it was the best customer support I've ever encountered. Thanks a million to Mia and the EasyTeam for their outstanding support and excellence!

iGold
United States
19 days using the app
October 25, 2023

This app has truly transformed the way we manage our team's operations. From the seamless clock-in/clock-out process to the intricacies of scheduling, everything has been a breeze. The recent addition of the commission feature has further streamlined our financial tracking, making it a comprehensive solution for our business needs.

The support team deserves special mention — their promptness and dedication have been unparalleled. Having tried a couple of other Shopify apps prior to this, it's clear that this one outshines the competition by miles. For anyone in the retail sector looking for a robust management tool, look no further. This app gets a well-deserved 5-star rating from us. Kudos to the team behind the scenes for their continuous efforts and support!!!

SHUNA STUDIO
Israel
7 days using the app
EasyTeam replied October 26, 2023

Thank you so much! Your words light up our day! 🌟