Reviews (230)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage staff across multiple locations, track employee hours, and handle commissions efficiently. It simplifies payroll and scheduling, enhancing operational efficiency with features like time clocks, scheduling tools, and Shopify integration. Merchants appreciate the customizable checklists and templates, and highlight the exceptional customer support from staff members like Natalie, Emily, and Peter. The app is favored for its comprehensive tools and responsive support, making it a top choice for optimizing staff management.

November 6, 2024

Love easy team, we've had them since we opened our store - the enhancements they have made have been a life saver. I am excited to see how they continue to enhance the software! We will never leave Easy Team- Customer service team is quick to respond to all issues and find backlog information when needed. If I could leave them a 10 star review I would be giving them this score -

BattlePub Games
United States
Over 2 years using the app
August 21, 2024

The chat support this app offers is amazing. Providing me with advice on how to save money on my monthly App expense. It was hugely welcomed as I have such a small shop. This app truly makes the Shopify POS app worth it!!

Elite Hockey - Field Hockey Shop Australia
Australia
About 3 years using the app
October 30, 2024

I'm not that tech Savvy But Natalie was a great help and was able to help me navigate my issue! 5 stars also great app super easy to use!

Funny Face Bakery
United States
8 months using the app
October 16, 2024

I am loving EasyTeam for our eComm store! Not only does it make payroll a breeze, but shoutout to Peter, the absolute rockstar who went above and beyond for me! I needed my timecards in the original timezone (not the auto-converted one), and Peter didn't have to—but he volunteered to sort it out like a pro. Saved me SO much time. Talk about service that makes life easier!

EasyTeam + Peter = our payroll heroes! ‍♂️

Paisley Finds
United States
6 months using the app
August 26, 2024

Easy team is a great app for keeping track of my employees hours and commissions across all my store locations in one convenient place. When i have an issue their support team is fantastic and unlike most web based companies these days will actually call you or zoom call you to problem solve any issues.

CoastalCR
Canada
10 months using the app
October 30, 2024

Natalie and all of the EasyTeam staff are great to work with. Their responses come in a timely manner, they are patient with all of my questions, and they follow through until any issues are resolved! We couldn't ask for better service!

House to Home Creations / H2H Apparel
United States
About 1 year using the app
October 7, 2024

I was having issues downloading my teams time clock in/out report. I chatted with support and they were great! Took only a few minutes to resolve the issue and get me where I needed to be. Very helpful, quick and easy!

Gettysburg Museum Store
United States
About 2 months using the app
August 15, 2024

Their customer service was amazing. Natalie helped me through modifying our account and was able to effortlessly guide me through it. I wish all experiences with vendor partners were this easy! Thank you for the great support!

Rocks, Crystals, and Gems
United States
About 3 years using the app
July 26, 2024

Super quick support! Emily was incredibly helpful and able to solve my problem within seconds <3
We run several retail locations and this app has made scheduling our staff, monitoring their working hours, calculating their sales provision and even sharing To Do Lists (and control completion) so easy - if I could give more than 5 stars, I would!

Lausitzer Hochzeitshaus und Romeos - der Herrenausstatter
Germany
About 1 year using the app
September 13, 2024

The best staff management and timeclock app for Shopify hands down!!! The features are amazing and the cost is much less than any comparable option. In addition, setup and support have been wonderful and Peter and his team are great to work with. Thank you for all that you do!

In The Zone Gaming
United States
About 2 months using the app