Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this staff management app for its efficient attendance tracking, scheduling, and commission calculation features. They value its seamless clock-in/clock-out processes, financial tracking, and wage calculation based on hours worked. The app's remote access and Shopify POS integration are also well-received. Its dispute management, delivery handling, and sales reporting capabilities are beneficial for businesses. The customer service, especially from team members like Mia, Natalie, Peter, and Hanna, is praised for its promptness and effectiveness.

October 15, 2019

really helpful app for anyone that is more than a solopreneur and has a VA staff. helpful to track our employees, pay them (with PayPal), and keep them productive. way better method than google sheets we were using.

Qstomize.com
United States
18 days using the app
EasyTeam replied October 15, 2019

We're so glad to hear that! 🙂

July 3, 2023

Super prompt and very helpful assistance! We recently downloaded the app to test out to implement with our team and all our questions have been answered within 15 minutes of browsing the app.

Olive & Fig
Canada
15 days using the app
May 17, 2022

The app so far has made things a breeze. Thank you to Miss Hanna who helped get everything right and on track as it should be!

Jax Wax Houston
United States
14 days using the app
EasyTeam replied May 18, 2022

Thank you so much for the kind review! We're always happy to help! 😊

December 11, 2019

Daniel in customer service was brilliant to liaise with and offered so much support to myself being a new member.

No complaints from me - brilliant so far and are features set for the new year.

HB Writing Content Management
United Kingdom
13 days using the app
EasyTeam replied February 23, 2020

Thank you for the 5-star review👍 We are very happy that you liked our app. Our support team is always happy to help you.

June 10, 2021

Great customer service -- super responsive and prompt, walked us through issues and troubleshooting as well as taking our problems back to their team to make sure they knew about said issues.

Misfit Bazaar
United States
13 days using the app
EasyTeam replied June 10, 2021

Thank you so much, we're trying our best to help with anything needed ASAP :)

August 16, 2023

I love the ease of this app in my Shopify menu. It makes it easy for my employee to clock in/out. I can check her hours anywhere I am and I can't wait to have a reason to use other features!

Blair's Boutique
United States
9 days using the app
December 12, 2019

That app saves us TONS of time. The support is amazing and you can tell their team really cares, specially Daniel! We installed it for couple of our stores to manage employees.
We're using the app mostly for scheduling and tasks management, to understand what our employees are doing.
Waiting for the Xero / Quickbooks integrations so we can export the salaries directly to there.

goodcompanystore10
Israel
13 days using the app
EasyTeam replied February 23, 2020

Thank you for the 5-star review👍 We are very happy that you liked our app. Our support team is always happy to help you.

June 28, 2022

The customer service is amazing, though there are a few things I would like to see adjusted about the features. 1. would like a mobile app for employees to use to review schedules and submit requests for time off/shift changes etc. VS having to go through a mobile broswer login. 2. The 'schedule' part of the app on my Point of sale iPad is not smooth scrolling and doesn't utilize the full screen so you have to scroll around a lot to see the schedules. I also wish I could adjust the layout of the employees on the schedule, placing all my full time employees at the top of the schedule and the part timers towards the bottom for ease of review. I do enjoy the ease of adjusting the shift times, making changes to hours etc. I have also submitted a request for adding an analytic stat to the reporting side, 'Units Per Transaction' as this is a stat we use to train our sales staff to be more effective on the sales floor. They were very kind and responsive and told me they would add to their updates. I chose this platform as it allows me to actually receive sales reporting for my staff and apply sales to the staff members, which shopify doesn't allow me to do. Once we have this additional stat option, this should be a great fit for my team and myself. I am currently using the 30 day free trial.

Drift House
United States
12 days using the app
EasyTeam replied June 28, 2022

What a great review! ☺️

Thank you very much for sharing the things you would like to see included in the platform, and we'll keep doing our best to make sure it is as good as it can be :)

June 5, 2023

Easy to use, able to connect all stores under one log in! Quick response from help team, and always very helpful.

Fatty's College Station (Texas)
United States
11 days using the app
August 8, 2022

A great app for simple time keeping. You can manually enter time if an employee forgets to clock in or out. Their online support chat is great.

Koo De Ker
United States
11 days using the app
EasyTeam replied August 9, 2022

Thank you so much for the review! 🙏
Our support team is always ready to help 😎