Corral Western Wear
Hanna was very helpful and able to complete my request. Very fast customer support. She understood the assignment =)
Thank you so much for the kind review!😊
EDIT: Just spoke with the company support, they was very professional and helpful. This company has an excellent support team. Just downloaded. The onboarding page will not load. I did try this on different systems OS's as well as two different networks. Wish I could actually try this app out looks promising.
Hey there! One of our team will reach out shortly (check your email please 🙏) to help you with the onboarding - we promise not to leave you behind 🙂
Better With Bubbli
Just downloaded today and so far everything is user friendly and the support staff has been quick with responses and very helpful.
Glad to have you with us! :)
This is the best app on Shopify for staff management. It automatically calculates wages based on each employee's hours worked and it's exactly what I was looking for. Employees can also register for remote access to the app directly from their phones without having to install the POS. Hanna from the support team was very helpful and responsive and helped me set everything up very quickly and is the greatest support I have experienced. Thank you!
Thank you so much for this amazing review! :)
Mithra Tattoo Supplies New York
I think I found the best app to help me all around from calculating sales commission to time clock on employees. The app is very easy to use and hands down by far!!! Hanna is the best support I've seen for a very long time. She was able to fix all my set up issues from back stage. Her help was just wonderful and save me a lot of time because I'm totally new to the app kind of thing for my Shopify account. I would recommend this app to store owner who need to pay staff commission in regular basic, especially if your shop sells large amount of different kind of inventory and involve different tiers of payout. I'm looking forward to this app that I'm sure it will save me lot of time from where I used to calculate each salesperson on what they sell each period of time. Thank you and God bless
We're so happy you find EasyTeam helpful for you! :)
Blue Sun Soda Shop
New to the app. Had a few questions. Hannah was very helpful and friendly. Understood my question and got results in a quick and effiencent manner.
We're happy to have you with us! 😄
Feel free to reach out anytime :)
Uppercut on Main
The support staff is AMAZING! Hannah helped me not only solve my problem that, was my fault, but she made me feel like thy were there for me anytime I needed them! AMAZING APP!!!
We're so happy you're enjoying the app! :)
Feel free to reach out any time!
Koo De Ker
A great app for simple time keeping. You can manually enter time if an employee forgets to clock in or out. Their online support chat is great.
Thank you so much for the review! 🙏
Our support team is always ready to help 😎
The customer service is amazing, though there are a few things I would like to see adjusted about the features. 1. would like a mobile app for employees to use to review schedules and submit requests for time off/shift changes etc. VS having to go through a mobile broswer login. 2. The 'schedule' part of the app on my Point of sale iPad is not smooth scrolling and doesn't utilize the full screen so you have to scroll around a lot to see the schedules. I also wish I could adjust the layout of the employees on the schedule, placing all my full time employees at the top of the schedule and the part timers towards the bottom for ease of review. I do enjoy the ease of adjusting the shift times, making changes to hours etc. I have also submitted a request for adding an analytic stat to the reporting side, 'Units Per Transaction' as this is a stat we use to train our sales staff to be more effective on the sales floor. They were very kind and responsive and told me they would add to their updates. I chose this platform as it allows me to actually receive sales reporting for my staff and apply sales to the staff members, which shopify doesn't allow me to do. Once we have this additional stat option, this should be a great fit for my team and myself. I am currently using the 30 day free trial.
What a great review! ☺️
Thank you very much for sharing the things you would like to see included in the platform, and we'll keep doing our best to make sure it is as good as it can be :)
EasyTeam provided wonderful customer services and aided us drastically in getting our account set up. We have multiple locations and EasyTeam makes it easy to manage staff with commissions. Thanks Hanna, you're the best!
We're so happy to see this! Thank you so much - and as always, feel free to reach out anytime! :)