EasyTeam POS Staff Management , 171 reviews

Update: 01-16-2024 They called me directly and asked for me to change the review from 1 star. They proceeded to tell me they want to make it better. My response is that this should be a free app with all the features they now offer. That a paid app should actually work. It wasted my time and money. I finished with "don't release an app that is not ready for market".

Glitchy, froze often. Staff constantly couldn't clock in, Added more headaches to my life. Would not suggest to anyone. Scheduling was horrible.

Natalie was extremely responsive and resolved the issue within seconds. Thanks Natalie!!

Natalie is GREAT!
Efficient and Pleasant

Very new to this app, but the customer services is 10/10! Natalie was so helpful and informative while I was setting up our users and company. Highly recommend!

Customer service from Mia was great! I got immediate help with my need, and she even took it upon herself to contact Shopify on my behalf to make inquiries that helped me even further. Definitely appreciated!

We've had an outstanding experience with this app. It effortlessly manages the clock-ins and clock-outs for our entire team, boasting impressive speed. In addition to tracking time, we utilize its scheduling features and have recently started leveraging its commission functionalities.

The customer support team has been nothing short of phenomenal. Having tested two other apps on Shopify, I can confidently say that this one stands head and shoulders above the rest. If you're in the retail industry and in search of an efficient tool, this is the app we wholeheartedly recommend.

A solid 5 stars — our heartfelt thanks to the support team for their unwavering assistance!

Peter was great in helping my stores get a set monthly price on the app so we really appreciate the work they have done for us. Every time I have contacted, there has been quick response and quick resolve. Our staff is loving EasyTeam!!

I had a fantastic experience using the EasyTeam platform. It's not only user-friendly but also pretty cool. However, what truly stood out was the exceptional customer support. Mia was my go-to person, and she provided assistance promptly and effectively. In fact, it was the best customer support I've ever encountered. Thanks a million to Mia and the EasyTeam for their outstanding support and excellence!

5 Stars for Hanna all day, every day. She is so dedicated to helping with whatever problem I have had, from learning the program, to adding new staff, to helping set up commission plans on every store we have on shopify!

Today, Hanna spent at least 2 hours (likely more) with me getting links for employees to be able to log in to their accounts, helping with commissions and how to attribute to an employee. We love that EasyTeam has the option to attribute sales to staff on the shopify POS and look forward to future updates.

I cannot praise Hanna enough. She has always been so helpful and attentive; I sincerely enjoy working with her.
Thank you Hanna!!

This app has truly transformed the way we manage our team's operations. From the seamless clock-in/clock-out process to the intricacies of scheduling, everything has been a breeze. The recent addition of the commission feature has further streamlined our financial tracking, making it a comprehensive solution for our business needs.

The support team deserves special mention — their promptness and dedication have been unparalleled. Having tried a couple of other Shopify apps prior to this, it's clear that this one outshines the competition by miles. For anyone in the retail sector looking for a robust management tool, look no further. This app gets a well-deserved 5-star rating from us. Kudos to the team behind the scenes for their continuous efforts and support!!!