Reviews (548)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and sales with features like Bundle Playbook and Frequently Bought Together. They value the ability to add custom labels like "New" and "Best Seller" to products, enhancing visibility and promotion. The seamless Shopify integration and responsive customer support further enhance its usability, making it effective for funnel optimization and increasing sales conversions.

Edited May 28, 2021

I do not understand. I had paid for for 200 products. The application allowed you to create your badges. Now to create badges you have to go pro. So pay $ 59 per month. I understand that the creators want to make money but the old clients paid for nothing. OLD REVIEW: I used another app before for my products label but it was difficult to use it and it was not perfect. But this one is very easy ...

LE CHAT QUI FUME
France
About 3 years using the app
Mason replied January 19, 2021

So nice to hear you mention that the app is simple and easy to use. 💐Let us know if you have any custom stickers in mind, we would love to have it designed for you. Thanks ...

January 10, 2024

has damaged my store badly and caused me to lose several sales because of the lags and damaging of the app

Faraja' Styls
United States
3 months using the app
Mason replied January 12, 2024

Dear Laquita,
Really sorry to hear that you faced these issues on your store. We reached out to help you with the issue. Unfortunately no one responded from your end.

Our ...

Edited October 5, 2020

Very bad, lag, can't change, can't delete !!! Load about 2 hours but can done ???? HATE THIS APPPPPP

ZEE Store VN
Vietnam
About 2 months using the app
Mason replied October 8, 2020

Hi team Zee Store VN, really sorry for your experience. I understand that you faced lag & slow loading time while using the app this week. Update on it - we’ve found & fixed ...

Edited September 6, 2021

This app has caused SOOO many issues with my store. I have spent hours trying to fix the mess this app has caused and I still haven't gotten it back to normal yet. I won't recommend this app to my worst enemy. Do not add this app unless you have hours to spend fixing the mess it causes

Vancouver Island Lash Supply Co
Canada
About 1 month using the app
Mason replied July 30, 2021

Hi Tonya & team,

Truly sorry about what happened today, my team & I could have done so much better by listening to you and fixing the problem - than giving standard, cold ...

October 28, 2021

What an absolute nightmare. Please do not install this--it's not currently working. App added badges to my products, and then when I used their "remove all badges" button, it duplicated my product photos (one photo without the badge, one photo with the badge) on a single listing. I now have the absolute joy of going through and manually removing all the duplicate product photos from over 200+ ...

Fairy Glamor
United States
20 days using the app
Mason replied October 28, 2021

Hi Sydney,
First of all, apologies that you faced this issue. This usually happens if you have an image enhancer app installed on your store. If you ping us on chat support, ...

November 27, 2020

Does not work. Requires you to purchase credits and even you use them, the badges do not show up on your items. Customer service can not spell and will not help.

A Touch of Onyx
United States
About 2 hours using the app
Mason replied November 27, 2020

Hey there, I know today was a bad day for you and as a result for us too. As I spoke to you, this special case happened cause of the image size and # image constraints that ...

July 11, 2021

Very bad app - you can't edit your badge shape and text. And the interface in the app is not user friendly at all.

On The Rugs
Denmark
16 minutes using the app
Mason replied July 11, 2021

Leene, really sorry to hear that you had a difficult time using the app. We don’t support badge edits, but you can very easily create a new badge.

Happy to walk it over a ...

January 19, 2022

Seemed like a simple & good idea, but I wish I'd read all of the reviews before I installed it. Didn't work. Didn't add badges to any products, found no way in dashboard to reach out for support other than a video, which did not address the issue I was having. May have worked great for others, but for me it was a fail.

CM Stars Creations
United States
14 minutes using the app
Mason replied January 19, 2022

Hey Mandy! Our chat support is under the Help Icon - right opposite to the video. We are available 24/7 on that, as well as on support@getmodemagic.com.

Jake from our team ...