Reviews (60)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
June 26, 2024

After a first "fail", I followed the "solution" given by the app support (copy metafield definitions between the 2 sites) . But the copy still ends in a fail. I asked, again, for a refund, still waiting...

Rosaé Paris
France
2 days using the app
March 26, 2024

I was looking for this functionality within base Shopify and was very disappointed to see that it wasn't included out of the box. Thankfully Rewind Staging exists! Easy to use with it's intuitive UI, transparent pricing and great customer service makes this a 5 star app for me!

True Refrigeration Store
United States
6 months using the app
February 9, 2024

We have been using Rewind Staging for about 1-2 weeks now. The initial setup between our live store and staging store was surprisingly simple. Literally, a handful of clicks I think. I appreciate the granularity that Rewind gives you when determining which parts of my site I want to sync. Today I also had to reach out to support for a little help getting the Rewind task notification emails switched over to come to me, the developer, instead of the store owner. Bianca was super helpful. I had a reply and solution in under an hour or so. Very nice. Would recommend it for sure.

CheetahWrap
United States
15 days using the app
December 28, 2023

The apps broken and support do not reply.

Astra Straps
New Zealand
Over 2 years using the app
Edited July 3, 2023

Pretty easy to copy a site so you can work on it without messing up your live site, and you can then set it up to push the changes back (with some caveats that are more about Shopify API restrictions mainly affecting products, but nothing that cannot be tweaked afterwards). The support is responsive when I was having some issues and I had some questions as well.

I do agree with others on here that $99/mo is a bit much, but if you can do what you need within that time frame its actually not so bad.

MGMD Dermatology
United States
9 months using the app
Edited June 21, 2023

This app stopped working without notice, products don't sync.

Inline app support links broken. Would be super careful before upgrading to a paid version.

UPDATE:

The support team reached out promptly and helped diagnose that the products weren't syncing due to a known product constraint & that the in-app chat support was down because of a bug.

Dandelion Chocolate
United States
9 months using the app
Rewind replied June 12, 2023

Thank you for taking the time to reach out. We're sorry to hear about the issues you've encountered and apologize for any inconvenience.

Our support team is actively investigating the syncing issue and broken support links you mentioned. We're looking forward to hearing back from you and getting this resolved.

October 11, 2020

This app works pretty much perfectly. I had to duplicate a store to set up a new website for another country (duplicated the .com for a .ca), and this app took 15 minutes to do what a developer quoted me at 40 hours. I don't normally write reviews just for the sake of it, but this app deserves it's 5-start review.

Tea Runners
Canada
8 days using the app
Rewind replied October 13, 2020

Wow, we're so glad to hear that! Thank you for taking the time to write a review.

Edited June 9, 2020

Did what we expected it to do - created a copy on a new storefront. Minor issue - the ongoing sync overwrites changes made to the new store, which was not ideal for us but was also expected so we can't complain.

Airofit
Denmark
About 1 month using the app
Rewind replied June 22, 2020

Thank you for taking the time to write a review! Glad to hear it went well. We have passed your feedback along to the product team to check in if there's anything we can do to improve that.

April 7, 2020

Used this app to copy 'collections' over to our Development account. I didn't need all collections, just new/current ones, enough to maintain an updated testing environment. Opted for the 'pay per item' plan. Was able to successfully copy the collections i needed... if the below could be addressed, it'd be a much better experience:

No Pagination or count- No idea how many pages i have to scroll through, or items to select from.

No filters - Can't filter items to quickly select 'what i need/not what i don't'. i.e. Filter by automated collections, # of products merchandised in a collection, when the collection was last updated, etc.

Can't select 'all on page' and continue to next page w/out losing the previous selection - i have to manually select every item.

Once a task is in progress - there's a button on the top right to "start a new task" i did this, and when i submitted it, i got an error saying previous task must be completed before starting a new one and i lost all of the very tedious work i had already done. Remove the option/ if it's not an option.

Selections that have already been copied over, are still in the list. There's no way to keep track of where you left off or what's already been copied, because again, there's no pagination or counts, just a 'previous/next' button.

FRAME
United States
6 days using the app
Rewind replied April 13, 2020

Thank you for writing this review! We're always eager to hear product feedback and we want Replay to be the best app it can be.

Our product team has reached out to you by email to dig into this a little more - keep an eye out for it! Or you can email paul@rewind.io directly :)

February 27, 2020

I used to the app to transfer my store into another store, as we are going to target another market. Great app. Works well. Would be awesome if it could also copy over all my apps, but otherwise first class all the way

Poster Memorabilia
United States
7 days using the app
Rewind replied March 5, 2020

Glad to hear that and good luck on the market expansion!