Reviews (104)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
April 22, 2019

Completely ridiculous pricing. I clicked to copy themes, products and pages. Calculated cost was over $600!!! I can do exactly the same thing using another app called "Duplicate Your Store" for the cost of $10.

This app is crazy pricing, unbelievable really!

Cheap Snow Gear
United Kingdom
19 minutes using the app
Rewind replied April 25, 2019

Thanks so much for leaving your feedback! Replay offers a couple of different pricing options to meet the large variety of use cases that people have when looking to copy over their stores. Our Pay As You Go plan is currently better suited for merchants looking to copy a subset of items or a small store. But for much larger copy tasks, such as the amount of information you were trying to copy, our other plan option likely would have been a better, more cost effective fit, allowing you to bring over everything you wanted, above and beyond what the other app is capable of handling.

We’re always open to learn about the various use cases merchants may have and problems they’re trying to solve with our app, in fact, we’ve already begun actioning some changes based on your feedback. Please don’t hesitate to get a hold of us if you’ve got some questions as we’d be happy to work with you to find a solution that will work best.

May 29, 2018

Failed to bring across all theme settings. Awaiting supports assistance.

Wuteku
United States
25 minutes using the app
August 28, 2023

有客服可以联系我一下么,我有一些不明白的地方;
试用期间是收费的么,我想看一下是否能够克隆我想要的信息,例如运费,例如帮助页面
我现在不确定哪一些是可以试用的,我也找不到联系客服的地方,我期待你们的回复

DRESSALPHA
Hong Kong SAR
22 minutes using the app
August 10, 2022

No free plan. Two payment options I feel like both are very expensive for what they do. £100 to transfer a tester website to different account. Seems to be well made though.

CoffeeSgor
United Kingdom
6 minutes using the app
Rewind replied August 15, 2022

Thank you for taking the time to leave your feedback.

We apologize for the confusion around the "Free to install" language. Misleading language is never our intention and we apologize for the confusion.

The "Free plan availabe" messaging is meant to convey that you can install the app to your stores without being charged. Only after installing, indicating which store will copied, and selecting a plan, will you have the ability to pay for the app.

The "Free plan available" tag is automatically assigned to us by Shopify due to the nature of our pricing structure, and is a limitation our team actively working on resolving.