Rewind Staging , 102 reviews

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently duplicate and modify sites for different countries, create private staging sites for testing, and back up websites. It's praised for its ease of use, quick setup, and high performance. The app provides flexibility in choosing which site elements to sync and supports managing multiple e-commerce stores across various domains. Many appreciate the responsive and helpful customer service.

December 24, 2018

App copy half of the things.
It was completely unusable. I used a dev and he has to redo everything basically costing me 3 times this app. I think it would have been cheaper to go without this app. I asked for support but so far except saying that my dev was incompetent they didn't help me at all. I rarely don't recommend an app, but I'm not recommending this one.

Bohomin
France
12 days using the app
March 14, 2019

I used the app to copy one store and keep it updated on 2 destination stores and it works great. Even the themes were copied perfectly. The only reason I don't give 5 stars it's because you have to subscribe in the source store making it a very expensive App to keep.

Damn!
Mexico
15 days using the app
December 28, 2019

Very slow. stared a task with 270 items to copy about 2 days ago and still not complete (still running).

CSGO Merch
Germany
6 days using the app
Rewind replied January 6, 2020

Hi there,

Thanks so much for sharing your feedback. When it comes to copying, the amount of items being copied over can certainly have an impact on how long it takes. For a copy with 270 items, it should finish quite quickly, usually within a few minutes, as we leverage Shopify’s systems to perform the copy as quickly as it will let us.

We’ve looked into your particular copy job and it would appear as though it was cancelled within a minute of it being initiated which is why the task never completed. We’ve reached out to you to see if we can lend a hand as we’d love for you to re-run the copy. Please feel free to check for our message so we can help further!

April 7, 2020

Used this app to copy 'collections' over to our Development account. I didn't need all collections, just new/current ones, enough to maintain an updated testing environment. Opted for the 'pay per item' plan. Was able to successfully copy the collections i needed... if the below could be addressed, it'd be a much better experience:

No Pagination or count- No idea how many pages i have to scroll through, or items to select from.

No filters - Can't filter items to quickly select 'what i need/not what i don't'. i.e. Filter by automated collections, # of products merchandised in a collection, when the collection was last updated, etc.

Can't select 'all on page' and continue to next page w/out losing the previous selection - i have to manually select every item.

Once a task is in progress - there's a button on the top right to "start a new task" i did this, and when i submitted it, i got an error saying previous task must be completed before starting a new one and i lost all of the very tedious work i had already done. Remove the option/ if it's not an option.

Selections that have already been copied over, are still in the list. There's no way to keep track of where you left off or what's already been copied, because again, there's no pagination or counts, just a 'previous/next' button.

FRAME
United States
6 days using the app
Rewind replied April 13, 2020

Thank you for writing this review! We're always eager to hear product feedback and we want Replay to be the best app it can be.

Our product team has reached out to you by email to dig into this a little more - keep an eye out for it! Or you can email paul@rewind.io directly :)

April 26, 2022

This app copies more items than any other apps that i tried. I know their per item price may be too much but if it goes above $99 you can choose monthly fee and then cancel it after the transfer finishes in an hour. Overall very good and reliable app i just wish it was cheaper.

Kodak Photo Plus EU2
United States
About 3 hours using the app
Rewind replied May 2, 2022

Thank you for the honest review and feedback around pricing! We're thrilled to hear you've found a reliable way to duplicate your store with Copy.

July 29, 2017

bad app, i deupplicated two time all my collection and two time a lot of collection were missing, a waste of time

Yogaserenite
Martinique
1 day using the app
Edited June 1, 2020

Scammer

Too disappointed, although deleted apps but still charged, I suspect this is a fraudulent apps, not recommended to install.

Pet Toys
Australia
1 day using the app
Rewind replied June 1, 2020

Hi there,

We’ve looked into the details of your account and can see that you selected the $99/month Unlimited plan on May 6th, at which point you then proceeded to complete a copy of your store. As the monthly subscription was approved and the copy completed successfully, you were then charged properly for this plan. I can confirm you then cancelled your subscription after uninstalling the app on May 12th and no further charges will occur.

If you have any questions about this, please don’t hesitate to reach out to our support team at help@rewind.io so we can assist further.

August 28, 2023

有客服可以联系我一下么,我有一些不明白的地方;
试用期间是收费的么,我想看一下是否能够克隆我想要的信息,例如运费,例如帮助页面
我现在不确定哪一些是可以试用的,我也找不到联系客服的地方,我期待你们的回复

DRESSALPHA
Hong Kong SAR
22 minutes using the app
March 1, 2020

I started copying each product from our source site to the destination, then thought - there has to be an app for this. Enter Store Copy - Replay. Yay!

It worked in seconds, saved me hours of work and was super cost effective on the pay as you go option.

All the destination data looks spot on and just checking the different currency pricing.

Skinnies Eco Sunscreen Revolution
New Zealand
24 minutes using the app
Rewind replied March 5, 2020

That's awesome, very happy you found Replay and we were able to help! Thank you for writing a review :)

April 22, 2019

Completely ridiculous pricing. I clicked to copy themes, products and pages. Calculated cost was over $600!!! I can do exactly the same thing using another app called "Duplicate Your Store" for the cost of $10.

This app is crazy pricing, unbelievable really!

Cheap Snow Gear
United Kingdom
19 minutes using the app
Rewind replied April 25, 2019

Thanks so much for leaving your feedback! Replay offers a couple of different pricing options to meet the large variety of use cases that people have when looking to copy over their stores. Our Pay As You Go plan is currently better suited for merchants looking to copy a subset of items or a small store. But for much larger copy tasks, such as the amount of information you were trying to copy, our other plan option likely would have been a better, more cost effective fit, allowing you to bring over everything you wanted, above and beyond what the other app is capable of handling.

We’re always open to learn about the various use cases merchants may have and problems they’re trying to solve with our app, in fact, we’ve already begun actioning some changes based on your feedback. Please don’t hesitate to get a hold of us if you’ve got some questions as we’d be happy to work with you to find a solution that will work best.