Reviews (104)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
December 24, 2018

App copy half of the things.
It was completely unusable. I used a dev and he has to redo everything basically costing me 3 times this app. I think it would have been cheaper to go without this app. I asked for support but so far except saying that my dev was incompetent they didn't help me at all. I rarely don't recommend an app, but I'm not recommending this one.

Bohomin
France
12 days using the app
March 14, 2019

I used the app to copy one store and keep it updated on 2 destination stores and it works great. Even the themes were copied perfectly. The only reason I don't give 5 stars it's because you have to subscribe in the source store making it a very expensive App to keep.

Damn!
Mexico
15 days using the app
December 28, 2019

Very slow. stared a task with 270 items to copy about 2 days ago and still not complete (still running).

CSGO Merch
Germany
6 days using the app
Rewind replied January 6, 2020

Hi there,

Thanks so much for sharing your feedback. When it comes to copying, the amount of items being copied over can certainly have an impact on how long it takes. For a copy with 270 items, it should finish quite quickly, usually within a few minutes, as we leverage Shopify’s systems to perform the copy as quickly as it will let us.

We’ve looked into your particular copy job and it would appear as though it was cancelled within a minute of it being initiated which is why the task never completed. We’ve reached out to you to see if we can lend a hand as we’d love for you to re-run the copy. Please feel free to check for our message so we can help further!

April 7, 2020

Used this app to copy 'collections' over to our Development account. I didn't need all collections, just new/current ones, enough to maintain an updated testing environment. Opted for the 'pay per item' plan. Was able to successfully copy the collections i needed... if the below could be addressed, it'd be a much better experience:

No Pagination or count- No idea how many pages i have to scroll through, or items to select from.

No filters - Can't filter items to quickly select 'what i need/not what i don't'. i.e. Filter by automated collections, # of products merchandised in a collection, when the collection was last updated, etc.

Can't select 'all on page' and continue to next page w/out losing the previous selection - i have to manually select every item.

Once a task is in progress - there's a button on the top right to "start a new task" i did this, and when i submitted it, i got an error saying previous task must be completed before starting a new one and i lost all of the very tedious work i had already done. Remove the option/ if it's not an option.

Selections that have already been copied over, are still in the list. There's no way to keep track of where you left off or what's already been copied, because again, there's no pagination or counts, just a 'previous/next' button.

FRAME
United States
6 days using the app
Rewind replied April 13, 2020

Thank you for writing this review! We're always eager to hear product feedback and we want Replay to be the best app it can be.

Our product team has reached out to you by email to dig into this a little more - keep an eye out for it! Or you can email paul@rewind.io directly :)

April 26, 2022

This app copies more items than any other apps that i tried. I know their per item price may be too much but if it goes above $99 you can choose monthly fee and then cancel it after the transfer finishes in an hour. Overall very good and reliable app i just wish it was cheaper.

Kodak Photo Plus EU2
United States
About 3 hours using the app
Rewind replied May 2, 2022

Thank you for the honest review and feedback around pricing! We're thrilled to hear you've found a reliable way to duplicate your store with Copy.

February 25, 2024

Simple, easy to use, Needed to copy meta fields, emailed help on a Sunday afternoon, within 1 hr got resolution ON A SUNDAY!! Well done, Brittney! thank you

PAD_DEV
United States
About 2 hours using the app
July 29, 2017

bad app, i deupplicated two time all my collection and two time a lot of collection were missing, a waste of time

Yogaserenite
Martinique
1 day using the app
Edited June 1, 2020

Scammer

Too disappointed, although deleted apps but still charged, I suspect this is a fraudulent apps, not recommended to install.

Pet Toys
Australia
1 day using the app
Rewind replied June 1, 2020

Hi there,

We’ve looked into the details of your account and can see that you selected the $99/month Unlimited plan on May 6th, at which point you then proceeded to complete a copy of your store. As the monthly subscription was approved and the copy completed successfully, you were then charged properly for this plan. I can confirm you then cancelled your subscription after uninstalling the app on May 12th and no further charges will occur.

If you have any questions about this, please don’t hesitate to reach out to our support team at help@rewind.io so we can assist further.

Edited May 11, 2023

This app used to be decent, now they want $99 per month + $29 for additional stores. They used to have an option where by you pay as you go for the items you wanted to transfer over, and this made sense, unfortunately no longer available, so we have moved to competitor that does offer this pricing model.

The app worked well, I do still think the pricing is unworkable for most and am really disappointed pay as you go is no longer available.

Ardour Sandals
New Zealand
About 13 hours using the app
Rewind replied May 11, 2023

Hi there, thank you for taking the time to leave a review, and we appreciate your pricing feedback. We currently offer a free 7-day trial that allows you to run unlimited copy tests, which can be cancelled anytime. We encourage you to check out our Protection Suite bundle, which includes Backups, Staging and more at a discounted monthly cost. Please do not hesitate to reach us at help@rewind.com if you have any questions or need assistance.

March 1, 2020

I started copying each product from our source site to the destination, then thought - there has to be an app for this. Enter Store Copy - Replay. Yay!

It worked in seconds, saved me hours of work and was super cost effective on the pay as you go option.

All the destination data looks spot on and just checking the different currency pricing.

Skinnies Eco Sunscreen Revolution
New Zealand
24 minutes using the app
Rewind replied March 5, 2020

That's awesome, very happy you found Replay and we were able to help! Thank you for writing a review :)