Reviews (104)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
November 13, 2017

I used the app to open a second store with a different name - the support was great and it did what it was supposed to do. Now if shopify would let them transfer over all the "settings" that would be even better -

The Carlson Company
United States
10 days using the app
Edited September 24, 2019

This app is a fail.

It promises to do a copy of your store but in reality the copy is not complete. There are many elements that can not be automatically copied and the company hides it until customers pay.

Even I requested my money back, the developer replied by saying that the information is clear -which was not-.

It would be fair that the company clearly states -before paying- which items will be duplicated and which not.

Innovation Safari Catalog
Spain
5 months using the app
Rewind replied September 23, 2019

Hi there,

You will see in our app description a full list of items that we support copying, as well as a list of items that are currently not supported due to limitations in Shopify's API. We try our best to ensure that merchants have the right expectations prior to installing our app and I apologize if you had missed these lists.

If you would like any further clarity in to why certain items may not be supported for copying, please don't hesitate to contact us at help@rewind.io

Edited April 17, 2019

Great app. Almost zero effort, no hassle, peace of mind, just pay and get it done :)
If I had to find any inconvenient I would say that it is a little bit slow, it took some hours to complete, but having said that, it's once in a lifetime that you need to wait for that.

MUSOTOKU
Spain
8 days using the app
April 3, 2020

The app did really well copying over test products for us. No complaints with replay as a company either.

All Terrain Depot
United States
7 days using the app
Rewind replied April 9, 2020

That's great to hear! Thank you for writing a review, we really appreciate it.

August 28, 2020

This app does exactly what it says it does, well worth the money. Highly recommended for copying content from one store to another.

Chic Teak
United States
7 days using the app
Rewind replied September 8, 2020

We do our best to make sure that our apps do exactly what we say they do, which may seem obvious, but we're glad it's appreciated. Thanks for the review!

Edited November 16, 2018

This is the first review I've ever written on the Shopify app store, and I'm writing it because I think a solution like it is what the community really needs.

First off, this app is by no means creating a complete duplicate of your master store—I found that out the hard way when I realised that a theme copy did nothing a manual move couldn't do. I had many a custom-made change to my theme and they did not move, and I paid US$19 for something I could have done myself in three minutes.

With that being said, the limitations of the app seem to be because of Shopify's imposed limitations on app developers, not because of a lack of competence on the app developers' part; I'm sure they are trying to cram it with features.

All in all, the main reason one would be utilising this app is to create as a close a clone as possible of the one's main store. This app stills fails to deliver a complete experience, but I am looking forward to what's in store—and am still adequately happy with what has been provided thus far.

No other app seems to match it at the moment.

P.S. The customer service I received was superb.

Household Inventions
Singapore
5 months using the app
April 9, 2020

Store Copy – Replay is useful for busy marketers and Easy to use. Support is friendly and responsive

dephinijewelry
United Kingdom
6 days using the app
Rewind replied April 13, 2020

That's great to hear! Thanks for sharing a review.

March 9, 2021

A fantastic app that did exactly as it described-copied my store to my new store that I'm using for US customers. Has saved me alot of time building the store all over again. Thank you

Emilia Rose Art Eco Yoga Mats
Australia
6 days using the app
Rewind replied May 5, 2021

That's great! Thank you for the review :)

March 31, 2020

Works very well, saved a ton of time copy/pasting items to ou retailer's site. Overall very satisfied

Big Green Egg
Canada
6 days using the app
Rewind replied April 2, 2020

We're very glad to hear that! Thank you for writing a review, it means a lot to us.

August 24, 2020

Excellent app - worked as advertised and when a small issue arose, their support team responded rapidly, expertly and a friendly manner. Highly recommended!!!

Casals Classical LPs & CDs
United States
6 days using the app
Rewind replied September 8, 2020

Thank you for the kind words! We take pride in our support team and are glad to hear they were able to help out.