Reviews (452)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to handle multiple store locations with ease, including a bulk upload feature that simplifies managing multiple outlets. This functionality has notably boosted dealer orders and in-store traffic. The app is also appreciated for its customizable options, product categorization, and efficient search capabilities, which work well across different website themes. Performance-wise, it handles large data volumes effectively without slowing down, ideal for merchants with large dealer networks. Customer support is frequently highlighted as responsive and personalized, playing a key role in resolving issues and making timely updates. Merchants commend the app for enhancing customer convenience and improving business operations through its robust features and reliable performance.

Edited August 29, 2024

Support is very responsive and has helped with all of my issues except for one. If search by name is a big deal to you, which is listed in the app features section, then this is not the store locator app for you. They tell you that you can add filters so the user can choose stores that meet the filters, but that is not the same thing as search by name. For some reason they have told they're support team to share a support doc that shows how to set up filters every time you ask them about search by name.

Horse Guard
United States
Almost 4 years using the app
April 18, 2024

It was a challenge to set up alone bt I reached out and used the onboarding service with help for my rep Eldin Pribisic and was able to get back on track in minutes.

As for the app, I would love a few more design elements to help with the look and feel but it has all the functions we required to get up and running

CurlMix
United States
8 months using the app
June 20, 2016

A little confusing to navigate the interface but we have been able to create a usable, easily updatable find a retailer page, which our stores appreciate.

Livefashionable
United States
Over 8 years using the app
December 28, 2013

Store Locator makes my site looks really nice and professional. I am a store owner and I can install and set it up myself. It's simple. I did have an issue with bulk import but Support was able to quickly assist. I will be looking for other Bold Apps to complement my store in the future.

Hey Boo
United States
About 8 years using the app
April 27, 2014

Good App - Does what the description says

b.box® - the essential baby box
Australia
Over 7 years using the app
April 29, 2016

Pretty good. The only downside is about 7% of the uploads from cvs are not recognized and I have to go one by one to fix something. Usually it finds it right away, and we have verified all the syntax (these are the same files we used last time and were corrected). It's not that much work considering the bang for your buck. Customers definitely want to be on our Earasers map - they ask us to update it if they don't see there location. It works!

Earasers
United States
Over 6 years using the app
January 7, 2015

I had an issue with the upgrade but Bold support was really helpful and fix the problem quickly.

First Aid Ottawa
Canada
Over 5 years using the app
June 10, 2021

Overall the APP is good. I do feel the ability to customize the CSS is a bit lacking, and not intuitive. The APP page is outside the Theme, the URL is anyway. So none of the Theme's controls will work on it. We do not have "locations" but we use this APP as a tool for our customers to locate other businesses that DO have a physical location and that are relevant to our products.

Sater Design Collection
United States
Over 5 years using the app
Shop Circle replied June 15, 2021

Thanks for the review. The team is always working to improve ours apps. Your feedback has been passed along to our developers.

December 22, 2014

great app - with all the retail stores we have been opening its literally helped to put us on the map!

The Tea Merchant
South Africa
Almost 5 years using the app
July 7, 2014

We love Bold Apps! As a company that sells in over 300 boutiques it was tricky for us to an app that could accommodate that size of locations at a good price. Bold Apps store locator fits our need while also providing great stylistic options. Try it out!

Leota
United States
Almost 4 years using the app