Reviews (517)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options that enhance local shopping experiences, such as managing multiple pickup locations and flexible scheduling. Features like date blocking, setting pickup time frames, and order tagging significantly boost operational efficiency. The installation process is straightforward, and the customer support is consistently praised for its quick and effective service, especially from a developer named Constantin. This app is noted for significantly improving the efficiency and customization of the pickup process, making it essential for businesses offering pickup services.

March 19, 2021

If I could give higher than 5 stars I would! We have been using Click and Collect to help us manage our curbside pick-up Take Away meal business for the past couple of months. We were happy with its overall performance as it was the only app we could find that would allow the mandatory pick up of certain product collections (aka block shipping). We are now ELATED with the service as we reached out to support to see if they could help with a few custom features that we were looking for to take our pick-ups to the next level. Constantin from support replied almost instantaneously, I swear faster than people on my own team, and had a solution developed for us within a day!
Highly recommend!

Blue Flame Kitchen
Canada
7 months using the app
January 9, 2021

This app full fill my needs and they took an action immediately when I reached out for help. Great app and great service!

Mackerelcake
United States
7 months using the app
July 24, 2020

Constantin was very fast in responding to my request and provided a great Customer experience and completed our request in a timely manner.

Mayorga Organics
United States
6 months using the app
December 24, 2020

Everything works perfectly! I had some issues at the beginning but I contacted the developers and they solved it immediately! Finally, someone made an app like this one which actually works :)

El Cedro - Ferreteria y Hogar
Mexico
6 months using the app
Edited October 8, 2020

This app is amazing & solved all my problems. I now have custom pick up & delivery options in my checkout of my store.
Whats equally (if not more) amazing is Constantin's customer service. Talk about going above & beyond (even adding me a custom text box for customer instructions) Constantin has helped me on 5 separate occasions & has literally replied within minutes. Im still under my free trial & yet Constantin has done all this custom work for me.
Well worth all these 5 star reviews. You wont find a better app like this or better service anywhere else on Shopify

hugandkissxo.com
Australia
6 months using the app
March 21, 2020

I tried multiple “Pick Up In Store” Apps and this one was the only one that worked flawlessly out of the box. Extremely pleased and the price is very good. Constantin has been rapid to respond to any questions or concerns in addition to going in to the shop to make the changes we needed.

Plant Material
United States
6 months using the app
Edited October 21, 2021

Update: Constantin has been AMAZING. Very quick response time and has been able to fix any issue we've had!
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I've had lots of trouble navigating the app, however the customer service chat is SUPER helpful and was even able to write script to do what I needed- while we were chatting. Thanks!

Verrill Farm
United States
6 months using the app
January 28, 2019

Exactly as described, easy to use and good customer service. Very useful if you have both a physical location and online store.

Omni Food Equipment
Canada
6 months using the app
October 26, 2022

They came through and turned it all around. Looking forward to working with this app and the creators.

Pics4Acause
United States
6 months using the app
July 8, 2020

Great app. It has really helped my business with online sales and is very easy to use, I would recommend

Love Lily Cakes
United Kingdom
6 months using the app