Reviews (517)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options that enhance local shopping experiences, such as managing multiple pickup locations and flexible scheduling. Features like date blocking, setting pickup time frames, and order tagging significantly boost operational efficiency. The installation process is straightforward, and the customer support is consistently praised for its quick and effective service, especially from a developer named Constantin. This app is noted for significantly improving the efficiency and customization of the pickup process, making it essential for businesses offering pickup services.

January 7, 2019

App works great, the little problems that I found were no problems since I found that support was superb.
perfect for stores with more then one location, would recommend for sure.

Thanks

Icevape
Iceland
2 days using the app
April 1, 2021

Very easy to use app and installation was quick and straight forward. The customer service team have been incredibly quick, helpful and responsive which is all you need with a new app. I am very pleased with how it is working and have asked for some additional features to be included going forward which they have taken on board. Highly recommended as it is making my life much easier as a small business.

My Dream Party Shop
United Kingdom
2 days using the app
March 22, 2022

customer service is A1 ! they are quick responding and helping you fix the issue you may be having! the app works seamlessly with my store's ordering process.

LUVBAKDLOSANGELES
United States
2 days using the app
January 10, 2021

The support on this app is just outstanding, either a reply within minutes or an email reply within a few hours. Problems that could be solved were done so straight away. The app has worked fine for us, some extra features would give it a 5 star...

Kiltrea Bridge Pottery Ltd.
Ireland
About 2 months using the app
July 14, 2021

Easy to customize. Great app for our business. Constantin was extremely fast to respond to questions getting us up and running.

InstallNET
United States
1 day using the app
October 31, 2020

I installed this app to be able to set up a pick up option as well as multiple pick up locations. Constantin was very helpful and timely in his responses. Not only is the customer service exceptional but the app is great as well.

Sifted Pleasures
United States
1 day using the app
December 23, 2020

We have installed this app and it has been an incredible asset to our shop. We couldn't find a more intuitive and consumer friendly app to fit our unique needs and the customer service was OVER THE MOON. Would recommend to anyone.

Habitat LA Restore
United States
1 day using the app
October 8, 2021

I used the trial version of this and it was great! I had to chat in with support to have them help me get it set up the way I wanted to and the really went above and beyond in helping me. Its a great app that allows us to let our customers pickup at any of our various locations

SolarisHospice
United States
1 day using the app
April 26, 2020

Just installed this app and I can already tell it's going to be amazing for my business! It was so easy to set up & customize, and when I had a question about something that was not showing up right, Constantin helped me right away and fixed the problem so quickly. Highly recommend for anyone offering store/local pickup! Thanks so much, Constantin!

designtwentyfive
United States
About 19 hours using the app
October 15, 2020

Tough review to write, Constantine was quick to respond and try to help however this app was not designed for a high volume store. You are not able to delete appointments, change appointments or export directly from app. The data is exported to Shopify via tags which is not then able to be filtered by time and date separately. Furthermore the time and date is sometimes switched which makes the data completely unfilterable separately by date and time once exported to Excel. Customer service is really great, if you are a small shop with low volume this would probably be a good app to use. If you are a high volume store or would like the ability to edit appointments, keep shopping.

Savvy Chic Kids Online
United States
19 days using the app
CreativeR replied October 16, 2020

Thank you very much for the feedback Kelly. We are constantly improving and adding new features based on our customer needs. Because you requests were very specific for your case scenario and came with a very short notice we didn’t have time to implement them in time, but rest assured we are working on them.

Our app is used by thousands of stores, some of them are processing daily tens of thousands of orders without any problems. We are trying our best to prioritise and balance what feature goes out next.

Thanks for your patience and hope we can work again with you soon.

Constantin
Founder CreativeR