Reviews (331)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and customer management, especially for curbside pickups and local deliveries. It features a professional schedule calendar and a simplified checkout process that improves the customer experience. The app offers flexible scheduling options, such as adjustable lead times and customer limits per timeslot, and integrates seamlessly with Shopify's Bulk Order Printer. Merchants appreciate the app's reliable performance, easy setup, and the responsive, accommodating support team that provides custom adjustments. It is favored for its comprehensive features, customization capabilities, and value for money, making it ideal for businesses with complex delivery and pickup needs.

June 2, 2022

Assistenza rapida e puntuale per risolvere i problemi in fase di integrazione del plugin. Disponibili anche a personalizzazioni!

Bshopzone
Italy
Over 1 year using the app
Amai replied June 5, 2022

Thanks! It's our pleasure to keep clients satisfied.
Good luck to your business :)

February 3, 2021

We are a small artisan bakery in Spain. This app is very well featured and is excellent value, meeting all our needs. We had tried other similar apps but they all fell down because of a bug in Shopify's product which Shopify was in no hurry to fix. Sterling at Secomapp provided a good workaround for this, and the team have been brilliant in customising the app, even making further suggestions as we went along. Full marks!

Lara's Loaf
Spain
About 1 year using the app
February 18, 2021

We started using this app for our product pickup and delivery and it integrated well not only with the checkout but with other apps. Whenever I run into an issue, the support staff has been incredibly helpful. Highly recommend

The Denver Box
United States
About 1 year using the app
May 24, 2018

it has all the features you need for pick-up app. Plus, the customer service is really top-notch, they are sincere, helpful and quick in response. Very positive experience.

Cheesegarden
Canada
About 1 year using the app
June 29, 2021

The app works very well for the needs of our website and we are very happy with it! We had an issue recently where a delivery date wasn't showing up for one of our orders (not at the fault of Secomapp) and Tommy fixed the issue for us and explained what was fixed and explained other possible reasons for the problem (that are beyond our control). Thanks so much for your help and for this amazing app!

House Plants by Purple Rose Florist
Canada
About 1 year using the app
November 23, 2021

I use the app for our delivery & pick up, I was having problems with the format of the email, the support team was super helpful & got it all sorted for me.

AussieButcherNewLynn
New Zealand
About 1 year using the app
January 26, 2021

customer support is amazing! i have no html skills but wanted to have the date picker on a specific position at the cart page. technical support did the setup for me within 24hours without any extra costs! setup of the app is a bit more complex then others date pickers. but if you run a business where you need to setup local delivery + shipping + pickup, this app is perfect! thanks to the customer support & technical support team for helping me with the setup! runs without any bugs. one wish for the future: that the customer-selected delivery date is shown at the "thank you page" or/ and at the last step of the checkout-page (summary-page)

Blumen aus Dresden
Germany
About 1 year using the app
November 20, 2021

After some extensive research we decided to use ProPickup plugin and although there was a couple of issues when we added it to our shopify site Tommy and his team where excellent. There commitment to resolve the problem and get us up and running was brillant. I would have no problem in recommending them to any one. Our developer was also blown away by how professional these guys where and how quickly they resolved the questions we had ...Give them ago

Urban Deli
United Kingdom
About 1 year using the app
May 6, 2021

I searched for a while the best app to do store pickup ! And after several test with others app, I can say that is the best ! Really reactive support, thank especially to Tommy who very helped me !

NathalieBlancParis
France
About 1 year using the app
Edited September 17, 2020

In the midst of pandemic, it is delightful to see such awesome and comprehensive support to small business. Sterling and team have helped us navigating and fixing the app challenge. The app is easy to implement and have step by step guide. I did have some coding issues with checkout steps and stability of the app, but it was resolved quixkly
It is above and beyond our expectation! Thank you again for helping small business community and many others adapting to "new normal". Best, Tommy

Everett & Elaine
United States
12 months using the app