Amai Local Pickup & Delivery , 329 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
    291
  • 7% of ratings are 4 stars
    23
  • 2% of ratings are 3 stars
    8
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient management of pickups and deliveries, including features like scheduling and order management. It's praised for its seamless integration with Shopify and its performance. The support team is noted for their quick responses and customization services. It's beneficial for various businesses, leading to time and cost savings, and an improved website experience. Merchants also appreciate the multilingual support and Google Maps compatibility.

June 23, 2023

The app has worked great for my company's needs. Anytime I have an issue, I can message the team and they get my problem resolved in a timely manner.

Inflate Balloons
United States
Over 1 year using the app
August 11, 2023

Amazing Dev and customer service team. We found a bug and they resolved it very quickly. Thank you Amai Team!

Auski Preprod
Australia
4 days using the app
May 11, 2023

Amazing App
Amazing team. They help me with all my problem during the setting of my website.
And the app Is just wonderful

Always Hungry
Canada
28 days using the app
August 26, 2017

Great app, just install , easy setup, test drive work ok, does what I need!

Golden Lotus Antiques
United States
Almost 6 years using the app
October 17, 2017

Great app and support has been very responsive to both questions and feature requests.

Bearmoon
United States
Almost 6 years using the app
April 9, 2018

Support was quick than the previous app.
Answer was detail and easy to follow.
Will use in the next app

Royalsportinghouse
Singapore
Over 5 years using the app
February 24, 2020

We were able to work with a member of the development team to resolve the minor issue we were having with the color coding for the calendar function. The team was respectful, helpful and very timely in their resolve. The attended to our issue with a sense of understanding and great importance.

Southern Illinois Mercantile Company
United States
Over 5 years using the app
Edited August 7, 2019

***UPDATE - Aug 7 @ 6:55am EST ***

THANK YOU, THANK YOU, THANK YOU, THANK YOU!!!!!!

I needed some custom coding for an idea I had that I couldn't do myself. I reached out to Peter, and he and Nicolas pulled a miracle out of their hats. My vision came true because of their help. A+++++++ customer service. Any body reading this... stop second guessing yourself and get this app. Well worth it.

*** ORIGINAL***
The app works exactly as described. Been using this app for a few years now and no issues. I just recently contacted support about install on new unpublished theme, and within 1 day.... Done.... up and running.

To the people reading this based in North America... Please keep in mind that there is quite a time difference between us and the app developer. So don't expect an answer right away at 3pm EST. At 1am EST, different story.... replies are within minutes.

PS..... Thanks Peter for fixing my issue. :-)

i-Bead
Canada
About 5 years using the app
July 12, 2018

Excellent Customer Service, Thank you so much for all your Help

Testcountrystore
United States
About 5 years using the app
Edited April 4, 2019

Easy setup, great app. Support is also fantastic and willing to make customizations based on the different needs of store locations.

Terra20
Canada
Almost 5 years using the app
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