Amai Local Pickup & Delivery , 329 reviews

Good plugin. Works as it supposed to work. Their technical support is fast and top notch! Really helpful people :)

Easy to configure as there were guides. Just wish that we can configure lead time based on working days.

Very helpful customer service, quick response and ability to fix the problems.
The only frustrating thing for us are some bugs that keep coming up, and the time difference, which results in some of our customers not going through with the orders. However, I believe that the app will be improving over time!

I used this app for pickup and delivery. It had some shortcomings and didn’t fully support my businesses situation, but the customer support was really good and helped me work through it. In some cases I had to modify some of the code myself to unblock myself but it wasn’t too difficult. Overall it works well and for any normal pickup/delivery situation it will probably meet your needs.

Very good app, and helpful support team. We were set up and live within a few days. My only comment is that the app allows the customer to overwrite the pickup address at the checkout, which could cause confusion for them, but all works perfectly well otherwise so far. I have enjoyed the ease of use and it also looks like they are looking to update with a new feature to help out with the current covid_19 situation which I was very glad to hear about.

Not the easiest app in the world to set up - there are a lot of steps to get it 'just right' - but there's a lot of stuff it needs to get right, so fair dos. There are other complicated apps that 'hand-hold' better, but as long as you follow instructions - and the guys also offer help - then you'll be OK.
I have one store, so I have the app set up to offer both Local Delivery and Collect at Store. No-one's used either yet, but my revamped site's only just gone live, so early days.
Once set up, with some help from the guys, everything's now running tickety-boo (I did a LOT of testing...). I was concerned at first that enabling the Google Maps API would cost me potentially quite a lot of money - turns out that althought Google 'charge' you to use the API, they also give you a ridiculous number of credits towards it, so in practice only *serious* users are likely to have to pay anything. And no, you don't get charged - credits are given before billing. Overall, for U$8.99/mth for the app, a reasonable buy. If it turns out nobody uses my new options, it won't be because of the app, which integrates well. Good job!

Otherwise great free app but the map zoom level function does not seem to work.

This app has been helpful! The customer service was really great to work with :) Would reccomend to others

Great support team. Helped me out to adapt the app to my shop. The app works well and customer service given by Sterling was very good.

We needed an app that was easy to use for our pickup and local delivery option. We originally went with a different app that did not meet our needs when it came to customers selecting pickup order. At first when we downloaded this app it was kind of confusing with all the different tabs, but it got easier as we played with it. It synced very well with our theme and we didn’t come across any issue on our website. One thing I would like to see is the option of blocking certain time on a specific date. We’re a small business and sometime we have to run errands for a few hours and we just need to blockout time, not the whole day. The support team was prompt on emailing back with a code to change the pickup time to regular (am/pm) instead of military for our order confirmation email. Overall, we are happy with the app and recommend it!