Reviews (331)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing local delivery and pickup operations, especially for businesses such as curbside pickup and organic stores. It offers features like adjustable lead and lag times, employee break scheduling, and customer limits per time slot, improving operational efficiency and managing customer flow. The app also boasts a professional look with Google Maps integration and a user-friendly checkout process. Merchants appreciate its versatility for various needs like gift delivery, the ability to customize schedules, block specific times or dates, and its seamless integration with Shopify themes. Performance-wise, the app is reliable, supported by a customer service team known for their quick and efficient resolution of issues, custom coding support, and proactive bug fixes. Merchants highlight the responsiveness and effectiveness of the support team in handling inquiries and technical issues.
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Quick turn-around and fixed exactly the way I needed it to be. I only gave 4 starts because I wasn't communicated with (in a timely manner) that the fix was done.
We needed an app that was easy to use for our pickup and local delivery option. We originally went with a different app that did not meet our needs when it came to customers selecting pickup order. At first when we downloaded this app it was kind of confusing with all the different tabs, but it got easier as we played with it. It synced very well with our theme and we didn’t come across any issue on our website. One thing I would like to see is the option of blocking certain time on a specific date. We’re a small business and sometime we have to run errands for a few hours and we just need to blockout time, not the whole day. The support team was prompt on emailing back with a code to change the pickup time to regular (am/pm) instead of military for our order confirmation email. Overall, we are happy with the app and recommend it!
Easy to configure as there were guides. Just wish that we can configure lead time based on working days.
Good plugin. Works as it supposed to work. Their technical support is fast and top notch! Really helpful people :)
Thank you for your kind feedback. We value customer satisfaction as always, if you require further assistance, do not hesitate to contact us again !
Very good app, and helpful support team. We were set up and live within a few days. My only comment is that the app allows the customer to overwrite the pickup address at the checkout, which could cause confusion for them, but all works perfectly well otherwise so far. I have enjoyed the ease of use and it also looks like they are looking to update with a new feature to help out with the current covid_19 situation which I was very glad to hear about.
I used this app for pickup and delivery. It had some shortcomings and didn’t fully support my businesses situation, but the customer support was really good and helped me work through it. In some cases I had to modify some of the code myself to unblock myself but it wasn’t too difficult. Overall it works well and for any normal pickup/delivery situation it will probably meet your needs.
Very helpful customer service, quick response and ability to fix the problems.
The only frustrating thing for us are some bugs that keep coming up, and the time difference, which results in some of our customers not going through with the orders. However, I believe that the app will be improving over time!
VERRY GOOD ! I recommend, this is simply and fast
Nice app really help my customers to provide self pickup. Well worth a try with free trial. Nice one, keep it up!
Seems really good just need help setting up the mobile link