Reviews (331)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing local delivery and pickup operations, especially for businesses such as curbside pickup and organic stores. It offers features like adjustable lead and lag times, employee break scheduling, and customer limits per time slot, improving operational efficiency and managing customer flow. The app also boasts a professional look with Google Maps integration and a user-friendly checkout process. Merchants appreciate its versatility for various needs like gift delivery, the ability to customize schedules, block specific times or dates, and its seamless integration with Shopify themes. Performance-wise, the app is reliable, supported by a customer service team known for their quick and efficient resolution of issues, custom coding support, and proactive bug fixes. Merchants highlight the responsiveness and effectiveness of the support team in handling inquiries and technical issues.

May 24, 2019

Great easy to use app with a lot of options. Nicolas changed it to my preferences. Very, very helpful team.

Nearbite
Belgium
12 months using the app
January 22, 2021

I had some problems setting this up and the team were fast and efficient in helping me out. I don't know how it compares to other similar apps but it is well-priced and does the job for my store

OAKN4WINES
United Kingdom
11 months using the app
January 11, 2019

This app is amazing for store pickup and delivery options - very customisable and user friendly. Their developers are also extremely helpful and effiecient.

We are Food
South Africa
11 months using the app
August 23, 2019

Love the support, they are kind and fast with my store issue and solved it for me

app is very solid and super recommended!

Brooklyn Hair
United States
11 months using the app
February 26, 2021

this app and their team is amazing! I had a little issue, on the same day that i sent an email to their support, Sterling solved it. I am very happy and confident with it. thanks!!

BELLAS BRAZILIAN FOOD
Australia
11 months using the app
Edited September 11, 2017

Easy to read and very user friendly. Have tried other apps and like this one better for the layout

Prideandjoydairy
United States
11 months using the app
September 2, 2020

great app, love that it has delivery radius, had a few questions when setting it up and the team was very helpful

Smoothie Phases
United States
10 months using the app
May 28, 2021

The support team replies promptly and provides very clear troubleshooting instructions. The app is great for my business that offers both pick-up and delivery but the service makes the experience even better!

Soft Dough Co.
Canada
10 months using the app
January 11, 2021

Secom app is a great app, quite easy to sue. The support team is really helpful and reactive. Thanks again !

Basicshop
France
10 months using the app
September 28, 2017

Looks great so far. Hopefully our customers love it.

Cherri Lane
Australia
10 months using the app