Reviews (331)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and customer management, especially for curbside pickups and local deliveries. It features a professional schedule calendar and a simplified checkout process that improves the customer experience. The app offers flexible scheduling options, such as adjustable lead times and customer limits per timeslot, and integrates seamlessly with Shopify's Bulk Order Printer. Merchants appreciate the app's reliable performance, easy setup, and the responsive, accommodating support team that provides custom adjustments. It is favored for its comprehensive features, customization capabilities, and value for money, making it ideal for businesses with complex delivery and pickup needs.

January 26, 2021

CS is super helpful and i like that they explain the problem statement and suggest solutions! not just with a "done" answer.

Sonno Singapore
Singapore
3 months using the app
November 20, 2020

With Covid we needed to move a local fair online for our organization. This app really helped us define rules for when people could pick up items from a central meeting place and what address ranges we would be able to deliver items to. Sterling provided the best technical support I've ever experienced for an app anywhere. So so so happy with this product.

fnvwholidayfair2020
United States
3 months using the app
September 17, 2021

This app has been exactly what we wanted to with our 27 stores! Had one small issue with our theme and it was fixed in a proper timely manner.

Stag Shop
Canada
2 months using the app
Edited December 19, 2018

Awesome customer service, always answered to our issues with the app, I believe it still need some more configuration options for the email delivered to the stores but I hope that change with an update someday.

Brasa Viva
Mexico
2 months using the app
December 4, 2020

This is a super helpful app for pickup and delivery. Support has been incredible to help us get it up and running.

Hops Petunia Floral
United States
2 months using the app
December 30, 2021

Tommy and the team were so prompt and helpful in getting the pickup features to work in our store right before the holidays. Great service and extremely responsive to questions. Our team is really happy with this pickup app.

Punahou Carnival 2022
United States
2 months using the app
December 15, 2017

great app, great service, had a slight issue with coding, they fixed it right away.

Fredericks Richmond
Australia
2 months using the app
May 12, 2022

En plus d'être très utile et peu cher, ils ont un service support très pro et réactif! JE RECOMMANDE FORT

BIG BUOY
France
2 months using the app
Amai replied June 5, 2022

Thank you! We highly appreciate your feedback :)
Hope you will keep enjoying the app !

February 12, 2018

Excellent addition to our store... exactly what we were looking for! When we first installed it there was a small glitch on certain devices but Nicolas edited some code and fixed it immediately. Customer support is way above what we could've imagined. Thank you Secomapp!

Big Sky Bread Company
United States
2 months using the app
November 20, 2020

This app is AMAZING! I tried various apps, most of them way more expensive, yet this one beat them all hands down. It combined everything I needed into one, which makes managing my store so much simpler. The app itself is really easy to set up and configure and all the menus and layout make sense, even to a total beginner like myself. Despite being super simple to use, it still manages to cram in so much functionality that I don't need to use any other apps now, plus all of it works flawlessly. Best of all, the support is absolutely incredible! Honestly, I have never come across such friendly and helpful support. I can't thank them enough. 100% recommended :)

Grappenhall Christmas Trees
United Kingdom
2 months using the app