Reviews (331)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and customer management, especially for curbside pickups and local deliveries. It features a professional schedule calendar and a simplified checkout process that improves the customer experience. The app offers flexible scheduling options, such as adjustable lead times and customer limits per timeslot, and integrates seamlessly with Shopify's Bulk Order Printer. Merchants appreciate the app's reliable performance, easy setup, and the responsive, accommodating support team that provides custom adjustments. It is favored for its comprehensive features, customization capabilities, and value for money, making it ideal for businesses with complex delivery and pickup needs.

May 20, 2020

My store only allows pickups so I searched through all the Pickup apps available and found that this is the best one! To me, other than functionality, developer's customer service and support is vital to me. And i like to give a special applause to the team at Secomapp, especially to Sterling who is always ready to help. Initially there were some conflict with another app which they helped immediately and ready to work with the other app team. While among that issue, i had a customization need which Sterling helped me do it and get it up quickly. So do not hesitate to download this app or any other app from Secomapp , you will be pleasantly surprise! I know i would !

NeighBuy
Singapore
2 months using the app
September 21, 2017

Thank you for the prompt courteous help and I look forward to using your in store pickup app. Great customer service!

Valhalla Spa
United States
About 2 months using the app
January 2, 2018

A must have app if you are doing store pickups. The support is quick and great. Thanks Secomapp!

Fit N Firm Foods
United States
About 2 months using the app
February 4, 2021

We needed a solution for our click and collect issue: one app that would hold our extensive list of stores and would work with our theme. This app works perfectly for our needs, but the best of it is the customer service given by Sterling.
Always helpful and mindful of our questions and needs. Definitely made our live much easier and our website is much more user-friendly.

Irish Farm and Garden Machinery
Ireland
About 2 months using the app
January 7, 2021

I love this app ,works great, lets the customer choose the hour he wants to receive his local delivery or pickup. Great support too and easy to use.

Verde Venus
Mexico
About 2 months using the app
March 12, 2021

Quick turn-around and fixed exactly the way I needed it to be. I only gave 4 starts because I wasn't communicated with (in a timely manner) that the fix was done.

Baltimore Spirits Company
United States
Over 3 years using the app
August 23, 2021

Great App. Their team also very helpful in the whole process. Tommy was great in helping us, and really appreciate their patience and help in the process to make the app work with our theme. Super recommend. I also think that the tag option in the products is unique, and great. Thanks again, and super recommend this app.

Peten
United States
About 2 months using the app
September 15, 2017

Really cool app, it does exactly what I need (click & collect + shipping), easy to implement and to customize. The support team is also really helpful. Keep it going team!

Labrocantebarcelona
Spain
About 2 months using the app
October 10, 2021

Very useful, easy to use. Great support service, love it and will continue to implement in further projects as well

Lounges Plus - Development Store
Australia
About 2 months using the app
February 7, 2021

We needed an app that was easy to use for our pickup and local delivery option. We originally went with a different app that did not meet our needs when it came to customers selecting pickup order. At first when we downloaded this app it was kind of confusing with all the different tabs, but it got easier as we played with it. It synced very well with our theme and we didn’t come across any issue on our website. One thing I would like to see is the option of blocking certain time on a specific date. We’re a small business and sometime we have to run errands for a few hours and we just need to blockout time, not the whole day. The support team was prompt on emailing back with a code to change the pickup time to regular (am/pm) instead of military for our order confirmation email. Overall, we are happy with the app and recommend it!

Pretty Chic Party
United States
About 3 years using the app