Reviews (331)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing local delivery and pickup operations, especially for businesses such as curbside pickup and organic stores. It offers features like adjustable lead and lag times, employee break scheduling, and customer limits per time slot, improving operational efficiency and managing customer flow. The app also boasts a professional look with Google Maps integration and a user-friendly checkout process. Merchants appreciate its versatility for various needs like gift delivery, the ability to customize schedules, block specific times or dates, and its seamless integration with Shopify themes. Performance-wise, the app is reliable, supported by a customer service team known for their quick and efficient resolution of issues, custom coding support, and proactive bug fixes. Merchants highlight the responsiveness and effectiveness of the support team in handling inquiries and technical issues.

April 27, 2020

The app team have been great so far. Whenever I have had a question or a custom adjustment they have been only too happy to look into and accomodate my request. They are prompt and thorough with their service levels.

D&S Quality Meats
Australia
Over 3 years using the app
June 5, 2021

With my website, I needed 5 pickup location so I try this app and I knew that everything will be easy for me.
You can moove, add or erase what you want in the setting of the app. After a year, I started to see that some of my costumers need something different with the box of the different locations. I wrote to the team and after like, 2-3 days, all the modifications was done and now, it's more than perfect. It's nice to know that you are talking with a real human and not feeling like you're talking to a robot. They understand what I needed and gave me exactly what I needed.

quatre-vingt-dix
Canada
Over 3 years using the app
November 28, 2020

The app is great, more importantly, the support is fantastic and keep me update all news. It would be even greater if I can set the order slot for each day individually.

Oxford Mart
United Kingdom
Over 3 years using the app
January 7, 2020

Après avoir essaye plusieurs applications celle-ci est parfaite et le support a été très réactif pour m'aider à résoudre de réglage je recommande.

POPARTDESIGN
France
Over 3 years using the app
November 24, 2020

I have honestly never experienced such a great customer service with setting up the app. Thank you Sterling!

Oh My Guts
Netherlands
About 3 years using the app
April 6, 2018

Customer service was very helpful and answered all my questions!

Gender Fun
United States
About 3 years using the app
September 17, 2017

Great app! Does exactly what it is supposed to do, easy to install, and makes it very easy for customers to choose between pickup or shipping options.

Prominent Clothing Store
United States
About 3 years using the app
Edited October 28, 2019

Complete app for store pickup, to add and manage orders, stores and locations. Works fine after configured and the app team is always available to help. We recomend it!

Media Markt Pt 2 0
Portugal
About 3 years using the app
January 11, 2021

Excellent App and Support. Sterling is amazing. I was worried about scalability of my business and this app helped me out. All the very best guys!

Zingox Foods UK
United Kingdom
About 3 years using the app
September 23, 2022

Support hat super geklappt! Ich hatte ein Problem mit der Einrichtung und habe über den Chat schnell Hilfe bekommen.

Confiserie Endle
Germany
About 3 years using the app
Amai replied October 13, 2022

Thank you for the kind words ! Good Luck to your business :)