Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient management of pickups and deliveries, including features like scheduling and order management. It's praised for its seamless integration with Shopify and its performance. The support team is noted for their quick responses and customization services. It's beneficial for various businesses, leading to time and cost savings, and an improved website experience. Merchants also appreciate the multilingual support and Google Maps compatibility.

January 12, 2021

I needed to configure my store to enable us to have certain items only available for pick up and delivery and other available for shipping, and Sterling from support did a great job of doing some complicated configurations to our store to make the app work for our use case. He worked very fast and spent a ton of time on this. Hugely valuable!

Grendel's Restaurant & Bar
United States
Almost 3 years using the app
Edited December 8, 2022

Since December 2020, we used this app to help us with managing Store/Porch pickup during the COVID pandemic. Its great because it allows the customer to pick a date/time within a range that we can accommodate - practically eliminates negotiating a date/time that works for us both. Block out dates when we want to have a break from visitors etc.

Update: December 2022 - we changed a couple of our products to use custom attributes instead of variants to help us manage our inventory levels (one part is an easy last touch customization, but doesn't affect actual quantity available to our customers) This change of information wasn't initially being brought through to the orders for store-pickup. With a bit of dialogue and requirements sharing between their team and ours, they were able to update the store pickup app to work with the custom attributes (in a short amount of time too)!

Amazing service! We highly recommend them!

Studio50 Living
Almost 3 years using the app
January 15, 2021

I used this app to help my website provide a more enjoyable checkout experience for my customers. Let me tell you--it does its job! I initially had difficulties in making the app work but turned out to be simple coding problems. They were easily resolved by Secomapp's Support! Sterling held my hand as I navigated through ALL of my concerns. Now the app is working smoothly and my customers, I'm sure, are getting a more enjoyable purchase experience from the site. Thank you Sterling of Secomapp!

Noisy Kitchen
Almost 3 years using the app
January 18, 2021

Absolutely incredible support from this team. I cannot say enough good things about their response time, willingness to help, and also the innovative solutions they presented to some peculiar problems. My store has some unusual needs (different items available for different pickup dates), and the team of developers met them all with enthusiasm and great care. Within a week, all of my issues were resolved and the site is up and running with no issues. HIGHLY RECOMMEND!

Frederic Loraschi Chocolate
United States
Almost 3 years using the app
August 26, 2017

Awesome App! Fast and easy setup

Sky Music Australia
Almost 3 years using the app
Edited January 25, 2022

La aplicación funciona correctamente. Cambié de Theme en mi tienda y dejó de mostrarse, pero contacté al equipo de soporte y me ayudaron a volver a mostrarla, su equipo de soporte es excelente. La app cumple su función, seguiré probando por un tiempo.

Georgie Boy México
Almost 3 years using the app
November 1, 2019

App works great! Had a few display issues at first with our theme but they fixed them right away. Help docs for this app are amazing too. They make it super easy to install and configure their app.

Almost 3 years using the app
Edited August 28, 2023

After 2 years working with the app, it works fantastic!! Although my 5 stars go to the Support team that answered every single question I have had so far installing the app plus all the support given every time I messed up or did not know how to work around things. All done with precision and promptly.

La Luciérnaga Bcn
Almost 3 years using the app
August 6, 2021

The app is super convenient and the support is amazing. They helped me out immediately! Would definitely recommend!

Almost 3 years using the app
August 23, 2017

I CANT THANK YOU GUYS ENOUGH!!! I've been searching and searching for a solution for our customers to pick up in store, and this app is PERFECT.

3 Leaf Tea
United States
Over 2 years using the app