Reviews (331)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and customer management, especially for curbside pickups and local deliveries. It features a professional schedule calendar and a simplified checkout process that improves the customer experience. The app offers flexible scheduling options, such as adjustable lead times and customer limits per timeslot, and integrates seamlessly with Shopify's Bulk Order Printer. Merchants appreciate the app's reliable performance, easy setup, and the responsive, accommodating support team that provides custom adjustments. It is favored for its comprehensive features, customization capabilities, and value for money, making it ideal for businesses with complex delivery and pickup needs.

December 15, 2023

Excelente aplicación, funciona como lo esperaba y el soporte técnico siempre atento a las dudas que me surgieron, no cabe duda que lo recomiendo ampliamente,

Ferrioni Internazionale
Mexico
About 1 year using the app
June 29, 2021

The app works very well for the needs of our website and we are very happy with it! We had an issue recently where a delivery date wasn't showing up for one of our orders (not at the fault of Secomapp) and Tommy fixed the issue for us and explained what was fixed and explained other possible reasons for the problem (that are beyond our control). Thanks so much for your help and for this amazing app!

House Plants by Purple Rose Florist
Canada
About 1 year using the app
November 23, 2021

I use the app for our delivery & pick up, I was having problems with the format of the email, the support team was super helpful & got it all sorted for me.

AussieButcherNewLynn
New Zealand
About 1 year using the app
January 26, 2021

customer support is amazing! i have no html skills but wanted to have the date picker on a specific position at the cart page. technical support did the setup for me within 24hours without any extra costs! setup of the app is a bit more complex then others date pickers. but if you run a business where you need to setup local delivery + shipping + pickup, this app is perfect! thanks to the customer support & technical support team for helping me with the setup! runs without any bugs. one wish for the future: that the customer-selected delivery date is shown at the "thank you page" or/ and at the last step of the checkout-page (summary-page)

Blumen aus Dresden
Germany
About 1 year using the app
November 20, 2021

After some extensive research we decided to use ProPickup plugin and although there was a couple of issues when we added it to our shopify site Tommy and his team where excellent. There commitment to resolve the problem and get us up and running was brillant. I would have no problem in recommending them to any one. Our developer was also blown away by how professional these guys where and how quickly they resolved the questions we had ...Give them ago

Urban Deli
United Kingdom
About 1 year using the app
May 6, 2021

I searched for a while the best app to do store pickup ! And after several test with others app, I can say that is the best ! Really reactive support, thank especially to Tommy who very helped me !

NathalieBlancParis
France
About 1 year using the app
January 22, 2021

I had some problems setting this up and the team were fast and efficient in helping me out. I don't know how it compares to other similar apps but it is well-priced and does the job for my store

OAKN4WINES
United Kingdom
11 months using the app
February 26, 2021

this app and their team is amazing! I had a little issue, on the same day that i sent an email to their support, Sterling solved it. I am very happy and confident with it. thanks!!

BELLAS BRAZILIAN FOOD
Australia
11 months using the app
May 28, 2021

The support team replies promptly and provides very clear troubleshooting instructions. The app is great for my business that offers both pick-up and delivery but the service makes the experience even better!

Soft Dough Co.
Canada
10 months using the app
January 11, 2021

Secom app is a great app, quite easy to sue. The support team is really helpful and reactive. Thanks again !

Basicshop
France
10 months using the app