Reviews (331)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and customer management, especially for curbside pickups and local deliveries. It features a professional schedule calendar and a simplified checkout process that improves the customer experience. The app offers flexible scheduling options, such as adjustable lead times and customer limits per timeslot, and integrates seamlessly with Shopify's Bulk Order Printer. Merchants appreciate the app's reliable performance, easy setup, and the responsive, accommodating support team that provides custom adjustments. It is favored for its comprehensive features, customization capabilities, and value for money, making it ideal for businesses with complex delivery and pickup needs.

February 26, 2021

this app and their team is amazing! I had a little issue, on the same day that i sent an email to their support, Sterling solved it. I am very happy and confident with it. thanks!!

BELLAS BRAZILIAN FOOD
Australia
11 months using the app
May 28, 2021

The support team replies promptly and provides very clear troubleshooting instructions. The app is great for my business that offers both pick-up and delivery but the service makes the experience even better!

Soft Dough Co.
Canada
10 months using the app
January 11, 2021

Secom app is a great app, quite easy to sue. The support team is really helpful and reactive. Thanks again !

Basicshop
France
10 months using the app
January 27, 2021

Great app!! Does exactly what I was looking for. The developer was able to help within minutes after I put in a request. Highly recommend!!

The Dot Cakes by OBFC
United States
8 months using the app
July 14, 2022

The app is working great for my store. I had some problems with app, but the support fixed all issues

Точка
Ukraine
8 months using the app
Amai replied July 19, 2022

Thank you! We highly appreciate your feedback :) If you require further assistance, please do not hesitate to contact us again.

June 9, 2021

The user interface can be more refined.. BUT it does what it says it does. Has all the options I need for my business. May not work for some themes and there could be some trial and error to get things to work but if you would just contact support, they would get someone to look into it to make it fit your site. 5 stars for amazing and responsive service which is really the most important part of any business in today's world, really. Thanks Tommy and team!

Well Loft
Singapore
7 months using the app
July 14, 2021

I purchased this app because our store needed more customized delivery options. I looked into dozens of apps and solutions and this is the ONLY app that was able to restrict shipping for product categories. Their team has saved me hours worth of time and frustrations. If you have an issue, they will worth with you to find a solution. Highly recommend!

Point Wine & Spirits
United States
7 months using the app
October 7, 2021

Useful app, easy to set up, I use it for my store to organize local delivery of my products. Many options to choose from to customize the delivery experience. The customer service is great, with a team always available for any request or problem.

Cheffame
Italy
6 months using the app
February 21, 2021

I used this app to help me offer an option for self pickup from my individual brick and mortar stores. It is so easy to set up and the only part which I struggled with was how to only make free shipping for store pickup to not appear for customers who did not select store pickup and that was solved because I did not implement the weight based free shipping as prescribed because it was in the youtube video and i didn't notice the weight to input. All's good now and we are truly loving this app that offers us so much flexibility in terms of lead time adjustment, black out dates and even max number of slots available per time slot. Thanks so much Sterling and team for developing this amazing app and helping us solve the headache of ensuring that pickup is only available at locations where we truly have inventory.

The Olive Tree
Malaysia
5 months using the app
February 26, 2021

This app helped me to set up my store pickup and delivery easily. Sterling was really patient to answer all my questions. She did an excellent job! Thank you very much.

The Warehouse In London
Canada
5 months using the app