Reviews (195)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer convenience with easy pickup options, ideal for businesses with multiple locations. It features seamless integration, a user-friendly interface for customizing pickup times and locations, and offers both shipping and pickup options. The app is noted for its stability and the responsive support team that efficiently handles issues and custom requests. Its free version is especially valued by small businesses.

January 10, 2025

Developer was very responsive and helped add missing code in my theme to reenable instore pickup option for my 4 locations. I have been using this for a couple years and is a great addition to my website for our guests to order online and pickup at the location closest to them to avoid shipping fees. Thanks Genie Experts!

Inspyre Boutique
United States
Over 2 years using the app
Edited February 14, 2025

Update....I am getting annoying FAKE BOT orders that are only selecting pickup in store. Someone from the app stated they would look into it and see if it could be fixed and I am still getting them. Unfortunately, I uninstalled the app...

I recently installed the Genie Store Pick Up app for in-store pickups, and I am thoroughly impressed. The app integrates seamlessly with my boutique business model, offering a convenient and efficient way for customers to pick up their orders. What really stood out to me was how Ali, the support team member, customized the in-store pickup process to fit my specific needs. It made the entire setup much easier and tailored perfectly to my business.

I highly recommend Genie Store Pick Up to any boutique or small business owner looking to offer in-store pickup. It's user-friendly, and Ali’s personalized support made the experience even better. I’ll definitely continue using this app!

The Closet Experience Boutique
United States
About 2 months using the app
January 20, 2025

We've been using this app for a few weeks now and so far so good. Customers seem to be able to use the pickup option with ease. I had a question for support and my answer was answered quickly and my issue was resolved. I can see using this app for a while. Thank you Genie!

FrēSoul Beauty
United States
13 days using the app
November 6, 2024

I had a excellent experience with support. I was having trouble getting the date and time picker to show up on my site. Support quickly helped me get it up and running. Very grateful for the ease of this app.

Sugar Plum Vegan--Plant Based Bakery
United States
6 months using the app
February 3, 2025

Too usefull app. It does well his work. Support is great and fast.
Thanks to the developers.

Sonnybono
Italy
About 2 months using the app
October 17, 2024

Thank you from buybulkdtf.com - These guys helped me get this app set up per our requirements.

No problems with the app and its features thus far. Would recommend.

Buy Bulk DTF
United States
4 months using the app
January 22, 2025

amazing and quick service, very helpful! Also really like the app, so easy to understand.

Krümel Cookies
Sweden
2 days using the app
November 9, 2024

Super simple to install, easy to use. Wish the colors for pickup vs shipping were different.

whitelionbaking.com
United States
11 days using the app
September 19, 2024

This app works well for our needs and support was brilliant over a few days. We needed help to reinstall it onto our new theme. Support also made some customisations for us. There are additional notes on the order page when there is a pick-up but it doesn't bother us.

Indie Boho
Australia
Over 1 year using the app
October 2, 2024

Ali helped through technical changes on how the app applied to my site. He understood my ask and promptly actioned it. I’m not a technical genius person and he made the process easily understandable.
Overall the app meets my needs for store pick up and delivery. Low app fees is a bonus too.

Chilly Paste Co. Inc.
Canada
8 months using the app