Reviews (207)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing in-store pickup and customer service. It supports multiple pickup locations, customizable time slots, and efficient inventory management. The integration with Shopify and features like blackout dates and product exclusions are also praised. Merchants appreciate the responsive customer support, which assists with customization and technical issues, making it a valuable tool for businesses with several branches.

January 10, 2025

Developer was very responsive and helped add missing code in my theme to reenable instore pickup option for my 4 locations. I have been using this for a couple years and is a great addition to my website for our guests to order online and pickup at the location closest to them to avoid shipping fees. Thanks Genie Experts!

Inspyre Boutique
United States
Over 2 years using the app
Edited February 14, 2025

Update....I am getting annoying FAKE BOT orders that are only selecting pickup in store. Someone from the app stated they would look into it and see if it could be fixed and I am still getting them. Unfortunately, I uninstalled the app...

I recently installed the Genie Store Pick Up app for in-store pickups, and I am thoroughly impressed. The app integrates seamlessly with my boutique business ...

The Closet Experience Boutique
United States
About 2 months using the app
February 18, 2025

Very nice app, easy to use. And the developer very actively help me fix a problem in my store

Original Online
Macao SAR
Over 1 year using the app
January 20, 2025

We've been using this app for a few weeks now and so far so good. Customers seem to be able to use the pickup option with ease. I had a question for support and my answer was answered quickly and my issue was resolved. I can see using this app for a while. Thank you Genie!

FrēSoul Beauty
United States
13 days using the app
March 12, 2025

If you need to make pickup mandatory for only certain products and not all, this app provides the flexibility to do so. It allows you to customize your pickup requirements, ensuring that you can offer mandatory pickup for specific products efficiently while keeping the process simple for others.

Maddix and Rose Playful accessories
United States
2 days using the app
March 13, 2025

Using this app you can easily exclude products from pickup in bulk by using product tags. This feature allows you to filter and exclude multiple products at once based on their tags, making it efficient to manage exclusions for large quantities of items. Simply assign the relevant tags to the products you wish to exclude, and the system will automatically filter them out from the pickup process. ...

Sohar Shine Star
Oman
1 day using the app
March 5, 2025

This app simplifies the process of collecting additional customer information for pickups, allowing you to better manage orders. By offering store pickup, you not only provide more convenience for your customers but also create an opportunity to increase your product sales and encourage more in-store visits.

OhMyCases
Spain
1 day using the app
February 3, 2025

Too usefull app. It does well his work. Support is great and fast.
Thanks to the developers.

Sonnybono
Italy
About 2 months using the app
March 4, 2025

It has multiple options to customize the pickup settings including blackout dates, cut off time etc. You can offer any no of pickup locations

Thrifty Tradez
United Arab Emirates
1 day using the app
March 1, 2025

The app offers unlimited pickup locations and the time slots can be customized. You can also change the design of widget

LivinGrateful Gear
United States
About 22 hours using the app