Reviews (192)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to offer multiple pickup locations, enhancing convenience and flexibility with shipping and pickup options. It supports extensive customization, including setting pickup times and managing event pickups, ideal for mobile and small businesses. The app is noted for its reliable performance and ease of use, with responsive customer support that excels in customization and issue resolution.

January 10, 2025

Developer was very responsive and helped add missing code in my theme to reenable instore pickup option for my 4 locations. I have been using this for a couple years and is a great addition to my website for our guests to order online and pickup at the location closest to them to avoid shipping fees. Thanks Genie Experts!

Inspyre Boutique
United States
Over 2 years using the app
November 6, 2024

I had a excellent experience with support. I was having trouble getting the date and time picker to show up on my site. Support quickly helped me get it up and running. Very grateful for the ease of this app.

Sugar Plum Vegan--Plant Based Bakery
United States
6 months using the app
January 5, 2025

I recently installed the Genie Store Pick Up app for in-store pickups, and I am thoroughly impressed. The app integrates seamlessly with my boutique business model, offering a convenient and efficient way for customers to pick up their orders. What really stood out to me was how Ali, the support team member, customized the in-store pickup process to fit my specific needs. It made the entire setup much easier and tailored perfectly to my business.

I highly recommend Genie Store Pick Up to any boutique or small business owner looking to offer in-store pickup. It's user-friendly, and Ali’s personalized support made the experience even better. I’ll definitely continue using this app!

The Closet Experience Boutique
United States
11 days using the app
September 19, 2024

This app works well for our needs and support was brilliant over a few days. We needed help to reinstall it onto our new theme. Support also made some customisations for us. There are additional notes on the order page when there is a pick-up but it doesn't bother us.

Indie Boho
Australia
Over 1 year using the app
October 2, 2024

Ali helped through technical changes on how the app applied to my site. He understood my ask and promptly actioned it. I’m not a technical genius person and he made the process easily understandable.
Overall the app meets my needs for store pick up and delivery. Low app fees is a bonus too.

Chilly Paste Co. Inc.
Canada
8 months using the app
October 17, 2024

Thank you from buybulkdtf.com - These guys helped me get this app set up per our requirements.

No problems with the app and its features thus far. Would recommend.

Buy Bulk DTF
United States
18 days using the app
November 9, 2024

Super simple to install, easy to use. Wish the colors for pickup vs shipping were different.

whitelionbaking.com
United States
11 days using the app
September 9, 2024

Genie Store Pickup is an excellent app with fantastic support! I've been using it for many years and recently added our second location and store. The level of support is outstanding—it's incredibly fast, and nothing is ever too much trouble for the team. If you need a reliable pickup option for your Shopify store, I highly recommend this app. It's been a game-changer for our business!

Sheffield Steelers
United Kingdom
11 months using the app
September 4, 2024

We are a mobile business and do a lot of public events. We needed an app that would allow us to create a pickup location for each one. This app does the job perfectly! Genie's owner, Ali, even helped change the button from "Store Pickup" for us. Customers can choose between "Shipping" and "Pickup At Event Location". When they choose "Shipping" they get the normal checkout shipping options. When they choose "Pickup At Event Location" they see available events that I have set up in a 28 day window. I highly recommend this app!

Popcorn Fix
United States
3 months using the app
Edited November 28, 2024

great app and exactly what i was looking for! so happy this app is free. i ran into a small issue and requested a walk through via video and customer support helped me in less than an hour and resolved my issue the same day. so happy with the app and service!

UPDATE: had an issue where a customer purchased the store pickup (which is free) and wanted to make sure that wouldn't happen again. reached out to support who resolved the issue in less than an hour. amazing service!

ShadedbyShanell
United States
4 months using the app