Reviews (113)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its valuable insights into customer behavior and popular products. It's praised for its ease of use, affordability, and unique features like tracking customer activity at checkout. Merchants appreciate the daily reports, live activity feeds, and responsive customer service. The app has been key in boosting conversion rates by identifying checkout issues. However, some merchants desire more detailed customer location data and comprehensive cart activity information.

November 18, 2019

Does exactly what it says it does - well! Simple and intuitive, exactly what we were after. Support is also very good!

Ralph Christian
United States
8 months using the app
Edited October 11, 2018

I love the app and the service is great.
It helps me understand what my customers like and don't like and helps me with accurate analysis to achieve successful targeted marketing.
Great work guys

One of the best apps for my store.

Namaste Gay Sex Toys
Spain
8 months using the app
June 10, 2018

I actually found this app via Reddit lol. I gave it a shot and immediately loved it. Why? It does something Shopify does NOT. Not only does it tell me what customers are abandoning their carts. It also tells me what products their adding to their cart and how far they get into the checkout process; adding address, selecting shipping method, and more! The app neatly groups the customers actions together and tells the time of the action. I am glad I found this app :)

Virtualyouth
United States
7 months using the app
May 23, 2019

Great app to recap what is going on behind the scenes. We get a daily summary early every morning. Very helpful!

The Sandpaper People
Canada
7 months using the app
Edited August 4, 2020

I tried this app a couple of months ago and it was showing incorrect information so I uninstalled it. The developers reached out to say the app has been improved and having tried it again, they've definitely massively improved it and it's now showing accurate information. It's cheaper than some alternatives and gives valuable insights, so I'm keeping it this time. Keep up the good work!

Tot Adventures
United Kingdom
7 months using the app
optymyze replied June 16, 2020

Hey,

We apologise that you are have been seeing extra activity in the app. We have reached out to you via email so we can resolve this issue immediately.

Kind regards,
Steve

May 23, 2019

If you want to know what customers are adding to their cart, then get Store View. It has helped me out a lot to know which product is getting more hits since not everyone completes the checkout stage. Shopify only notifies about abandoned cart when the customer reaches the checkout stage. Store View helps me to know what item is being added to the cart.

Ker'Ti Kloset
United States
7 months using the app
October 16, 2019

This app is easy to use, fast customer service, and I love the ability to automatically email customers without having to manually monitor this. Thank you for helping our business!

Diabetes Doctor
United States
7 months using the app
March 27, 2019

I love this app so much. It's the first thing I look at when I wake up and I find myself watching it more than the live view of site visitors. It's helped me see visually pretty fast how many get to checkout, how many put their ship info in and how many abandon. Invaluable and totally worth the small price tag!

Equally Younique
United States
7 months using the app
March 5, 2020

Super helpful to see what people are adding to their carts and how far along in the process they get. A truly insightful app!

Kariella
United States
7 months using the app
October 9, 2018

I'm using this application from 2 weeks and this is the best application i came a cross in shopify app store. Very easy to install and it's giving very accurate data about customers cart activity checkouts order etc. It's sending daily report also. Awesome guys you did it.... I'm giving 5 start for your awesome works. Thank you so much.

Fashinoir
United States
7 months using the app