Subi Subscriptions App

Subi Subscriptions App

Reviews (818)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction and retention, noting its immediate positive impact on business operations and revenue growth. It supports various subscription models like recurring billing and trial periods, and is praised for its user-friendly, intuitive design. The clean, modern interface and smooth performance are standout features, alongside responsive and helpful customer support.

August 20, 2024

I tried this app today, its fantastic! Very user friendly, wonderfull people. Easy to use. I would definetly recommend it!

Ps: Nareh is a wonderfull woman, she responds so fast and is always willing to help in every way possible. Probs to her!

Avelia Paris
Netherlands
About 2 months using the app
September 18, 2024

Customer Support is the best. Mason helped me with every question I had in order to install this app corretly!

Living Silica
United States
8 days using the app
July 16, 2024

i contacted customer service via chat at 1 o'clock in the morning. at the beginning a chatbot came up which was also very helpful. but in seconds a real person was in the chat and also said that the bot was finished and how she could help me. the problem was solved very quickly and easily. really good service. just as you need it as an online retailer. fast - at any time - and effective.

24 German School
Germany
4 months using the app
August 2, 2024

Mason helped quickly with an issue I had, the app itself is easily to use and implement and I believe a host of many different businesses can use the app to grow, it is relatively inexpensive and provides a number of plans to fit my needs. I personally believe my business would not be able to be scalable to a sufficient hire employees or grow beyond just myself without the option to implement reoccurring customers so easily. This is a game changer, and I believe this sort of application should be applicable on almost every E-Commerce site, even those outside of Shopify. 100/100 would recommend for most sites with any sort of reoccurring customer base or subscription model.

Casual Candle Company
United States
17 days using the app
Edited August 16, 2024

My experience with Subify has been great so far. Reached out to the team to customize my widget and the response was well under 10 minutes and the changes were made immediately. Miles worked on this customization for us and was very swift. I'm definitely happy with the results and we are glad we chose Subify Subscriptions to start our new payment option.

Vibrant K9, Inc
United States
3 months using the app
Subi (formerly Subify) replied June 26, 2024

Thank you for sharing your positive experience!

August 22, 2024

Have not been using the app for long, but I know for sure that the customer support is great. They help as much as they can, especially with coding stuff that I don't understand

élanora
Netherlands
26 days using the app
November 27, 2024

Miles has a great customer service

40º
Mexico
About 1 hour using the app
November 7, 2024

Super duper helpful and was able to answer my questions!

Stitch Ferndale
United States
About 2 hours using the app
November 1, 2024

Great experience!

REFINE BEAUTY
United States
3 days using the app
October 1, 2024

The customer service is excellent. ✨️
I would like to see better options for shipping in the customer subscriptions, currently you cannot add shipping to cart unless you pay the premium fees which are hefty for small business.

WitchScents Organics
Australia
6 days using the app