Subi Subscriptions App

Subi Subscriptions App

Reviews (811)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction and retention, noting its immediate positive impact on business operations and revenue growth. It supports various subscription models like recurring billing and trial periods, and is praised for its user-friendly, intuitive design. The clean, modern interface and smooth performance are standout features, alongside responsive and helpful customer support.

February 22, 2024

If you are switching over from Subbly, or need help with migrating your customers, please don't waste your time on this app. I am so sorry, the service is run by bots & its actually really sad that this is my first bad review I have ever left. I hope it helps another business owner make a better choice... go with another app.

Happy Child Box
Canada
8 days using the app
Subi (formerly Subify) replied March 3, 2024

We sincerely appreciate you bringing this to our attention and would welcome the opportunity to discuss this further with you to understand how we can improve the factors that have caused your not so positive experience. Our goal is to support business owners like yourself effectively, and we're committed to making the necessary changes to do so.
So thanks again for actually taking the time to share this!

August 31, 2022

great app with a stunning support: very fast fixing our issue caused by the previous subscription app we have installed.

Teemotion
Switzerland
About 6 hours using the app
Subi (formerly Subify) replied September 26, 2022

Thank you so much for your 5-star review! We will share this with the support and product teams to let them know to keep up the amazing work.
We also sent you an invitation link to our community. Hope to see you there :)

Edited December 27, 2022

The support is superb! Hasti has helped me every step of the way. She also offered other workaround in order to show what I really wanted. I recommend this app!

The Allergy Kit
United States
About 5 hours using the app
December 29, 2023

Great service! they took care of installing all the features I wanted!

RN-beauty
Canada
About 4 hours using the app
Subi (formerly Subify) replied January 7, 2024

Thank you so much for your kind words and for highlighting our service! We're delighted to hear that you had a great experience with Subify and that our team could efficiently install all the features you wanted. Our goal is always to make sure that your experience with our app is as seamless and supportive as possible. If there's anything else you need or any other features you're thinking of adding, please don't hesitate to let us know. We're here to help and committed to making your experience with Subify even better. Thanks for choosing us!

March 5, 2023

The support is just so awesome. Had few issues and they sorted it out fast. Very nice. Also the app provides many solutions and it is flexible.

4kidsandus
Slovenia
About 4 hours using the app
Subi (formerly Subify) replied March 6, 2023

Thank you for taking the time to leave us a review!
We're thrilled to hear that our support team was able to quickly resolve any issues you had and that you find our app to be flexible and offering many solutions.
We appreciate your feedback and look forward to continuing to provide you with excellent service.

July 11, 2023

An amazing app so far and really good customer support! Definitely recommend. They are fast at responding to inquiries.

Cook With JB
United States
About 4 hours using the app
Subi (formerly Subify) replied January 28, 2024

We appreciate your kind words and recommendation! It's wonderful to hear that you've had an amazing experience with our app and have found our customer support to be responsive and helpful. If you ever have more inquiries or need assistance in the future, please don't hesitate to get in touch. We're here to provide you with fast and reliable support. Thank you for choosing Subify!

June 5, 2023

Their customer service is fast to reply. They are superb. And the app dashboard is easy to understand and use

Bareback Biltong
Australia
About 3 hours using the app
Subi (formerly Subify) replied June 5, 2023

Thank you for the great review!

We designed our app to be as easy to navigate as possible. It's great to hear that you've enjoyed our customer support as well, we're proud of them. : )

August 9, 2023

I am definitely not tech-savvy but this app is super simple and easy to set up. Also, the customer service (shoutout to Hasti!) was diligent and super helpful.

Jasonmichaelthomas
United States
About 3 hours using the app
Subi (formerly Subify) replied January 28, 2024

We appreciate your feedback! It's fantastic to hear that you found Subify easy to set up, even if you consider yourself not tech-savvy. We're glad to know that Hasti provided you with diligent and super helpful customer service. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible. Thank you for choosing Subify!

November 29, 2023

Great app, easy to use and great customer service Nareh was so helpful!

Tommy Finch
Australia
About 3 hours using the app
Subi (formerly Subify) replied January 7, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you find our app easy to use and that you had a great experience with our customer service. A special thanks for highlighting Nareh's helpfulness – we'll be sure to pass along your kind words to her!

At Subify, we're committed to providing an intuitive app experience coupled with top-notch customer support. It's feedback like yours that keeps us motivated to maintain high standards.

If you ever have more questions, need assistance, or have suggestions on how we can further improve, please don't hesitate to reach out. We're here to help and always eager to hear from our users. Thanks again for choosing Subify!

August 5, 2022

Quick to install & simple to set up - within 10 mins of downloading I'd set up 3 subscriptions. Customer service is very quick to assist as well.

PrettyLittleStar
United Kingdom
About 3 hours using the app
Subi (formerly Subify) replied August 10, 2022

Thank you for sharing your experience with others here, really appreciate it! Also, we are glad that you are happy with the provided service, that's what we go far and beyond to achieve :)