Subify Subscriptions App

Subify Subscriptions App

Reviews (585)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management, noting its user-friendly interface, affordability, and quick setup, often under 20 minutes. It supports both digital and physical products with customizable subscription widgets. Exceptional customer service, particularly from staff members like Melika and Nareh, is frequently highlighted for responsiveness and efficiency, making it a valuable tool for enhancing subscription services.

September 15, 2024

Subify is an exceptional app for managing subscriptions on Shopify, and my experience with it has been overwhelmingly positive.

The migration process was remarkably easy, allowing me to transition my existing subscription setup without any hassle. Subify's onboarding is designed to be user-friendly, making it simple to create and manage subscription plans in just a few minutes. The app's intuitive interface means that even those who are not tech-savvy can navigate it with ease, which is a significant advantage for busy merchants.

One of the standout features of Subify is its customer service. The support team is incredibly responsive and knowledgeable. Whenever I had questions or needed assistance, they were quick to provide help, often resolving my issues within minutes. This level of support is crucial for maintaining smooth operations, especially when dealing with subscription-based products. The staff, particularly Melika, went above and beyond to ensure that I was satisfied with the setup and functionality of the app.
Overall, Subify not only simplifies subscription management but also enhances customer satisfaction through its robust support system. I highly recommend it to anyone looking to implement or improve their subscription services on Shopify.

ratbone skinny
United States
About 1 year using the app
September 18, 2024

I am only using the basic functionality right but as a small startup new to the ecommerce world, this has been by far the best experience I have had so far. there support and tutorials are great, and every time i have a question no matter difficulty I am able to chat with a person who will give me real time answer, they even opened my account early on to make sure everything was set up correctly, and before reaching out to them helped me answer questions I had not asked yet. If they provide this level of customer service for a small start up with barley any subscriptions, I can not imagine how great they would be once we have 100s or 1000s, this is probably my favorite app to with, and its all because of their stellar customer service.

Charm & Ember
United States
About 1 month using the app
August 13, 2024

Amazing, customizable, and very quick problem solving. The Ai support was helpful. But the quick response time of team member, Melika, was exceptional. Within 2 minutes, my problem was solved and I could continue using Subify easily. I love the accessibility and user friendly features. I set up my subscription-based products in less than 20 minutes!

curbcansusa
United States
8 months using the app
September 9, 2024

Subify is a great, intuitive and feature rich platform. I have used several others for subscription businesses and this is my favorite. Much less of a hassle than ReCharge, which used to be my go-to. Now I'll continue using Subify. Also, their customer service is really responsive and helpful. 5/5 stars.

janetlayugfitness.com
United States
4 months using the app
August 21, 2024

Customer experience is excellent. Nareh helped us so much setting everything up and getting our subscribe button looking professional!

FreshFurPets
United States
About 1 year using the app
October 1, 2024

Works perfectly, thanks to an excellent support from Stella, creative and efficient. After few month, Subify is working good for my Shopify, thanks to all the team!

antoineherve.com
France
6 months using the app
August 19, 2024

I had a fantastic experience with Subify! The support team was incredibly friendly and quick to address all my questions and issues. I was having some trouble installing the widget on my website, but the representative who assisted me not only solved the problem promptly but also went the extra mile to ensure everything was working perfectly. Their professionalism and willingness to help made the whole process smooth and stress-free. Highly recommend Subify for anyone looking to add subscription services to their Shopify store!"

KINETIQ LIFE
United States
21 days using the app
September 14, 2024

Rapidly closing the gap between the industry leaders that had a ton of money and a head start. Very flexible team that still pays attention to smaller merchants just getting started! Can't say that about ReCharge...

Hive Queen Insects
United States
7 months using the app
August 25, 2024

Subify's customer service team is genuinely second to none. No matter what time I ask for support or how ridiculous a question it is, they are always happy to help and reply within the hour. I had quite a few issues migrating from a different subscription app, however Subify's team was excellent in guiding me through it all and went above and beyond to make sure everything was done as soon as they could manage. If you're considering Subify for your subscriptions, I strongly urge you to give them a try - I promise you will not be disappointed.

Thank you all at Subify for your incredible service, I couldn't have done it without you guys.

Soaring Wings Training VIP
United Kingdom
23 days using the app
July 26, 2024

Absolutely Love the Customer Service! Speedy Quick with getting back with you and always looking out for you! I'm new to the who app adding, and I had someone instantly messaging me with new tips and how to make my page better!!

WarriorMamaDesigns
United States
3 months using the app