Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and user-friendly interface that streamlines subscription services, boosts sales, and provides recurring revenue. Many appreciate the responsive and efficient customer service, including custom coding assistance. The app's affordability, particularly for startups, is also praised. Some merchants, however, wish for more customization options and additional features.

February 21, 2024

Customer service from Hasti was super quick, easy and helpful. :)

Planthropie
United States
3 months using the app
Subify replied March 3, 2024

Oh such positive vibes from your feedback! Thanks for the five stars!

January 30, 2024

great experience with Subify, we have increased our subscriptions and if i have any questions the customer service dept is ready to help us

Crystal Flush
United States
5 months using the app
Subify replied February 6, 2024

We're thrilled to hear about your great experience with Subify and even more so that you've seen an increase in your subscriptions! Our team is dedicated to providing the support and tools you need to succeed, and we're glad to know that our customer service department has been there for you whenever you've had questions. Your success is our top priority, and we look forward to continuing to support your business's growth. Thank you for sharing your positive feedback, and remember, we're just a message away if you need further assistance or have more questions.

April 3, 2024

Incredibly easy to begin and when I needed something right away, my question was answered and website fixed immediately! Super impressed!

CHALKBOARD CANDLE CO. ®
United States
7 days using the app
Subify replied April 7, 2024

So happy to hear you started off the right foot with our app!

February 22, 2024

If you are switching over from Subbly, or need help with migrating your customers, please don't waste your time on this app. I am so sorry, the service is run by bots & its actually really sad that this is my first bad review I have ever left. I hope it helps another business owner make a better choice... go with another app.

Happy Child Box
Canada
8 days using the app
Subify replied March 3, 2024

We sincerely appreciate you bringing this to our attention and would welcome the opportunity to discuss this further with you to understand how we can improve the factors that have caused your not so positive experience. Our goal is to support business owners like yourself effectively, and we're committed to making the necessary changes to do so.
So thanks again for actually taking the time to share this!

February 22, 2024

Great app, I've been running subscription services for 10 years and this is by far the easiest to use.

Witch Way Magazine
United States
3 months using the app
Subify replied March 3, 2024

Wow, coming from someone with this much experience in subscriptions, it means the world to us!

March 30, 2024

It's user friendly and the support team is quick and helpful.

Berry Bookish Sisters
United States
2 months using the app
Subify replied April 7, 2024

Exactly the things we're going for because we understand how both of these factor are crucial to make a business grow with Subify.

March 9, 2024

I recently had the pleasure of interacting with Aliya from Subify, and I must say, her exceptional customer service truly stood out. Not only was she incredibly helpful, but her response time was impressively speedy. Aliya went above and beyond to address my inquiries promptly and efficiently, leaving me thoroughly satisfied with the level of support I received. Her professionalism and dedication to ensuring a positive customer experience are commendable. I can confidently say that Aliya's assistance made my interaction with Subify a truly pleasant one, and I wouldn't hesitate to recommend their services to others. Thank you, Aliya, for your outstanding help and support!

Apollo Nutrition
United States
2 days using the app
Subify replied March 17, 2024

Reviews like this never fail to make our days! We've been committed to creating the best experience possible and we're really happy to see that you've had this positive experience. Huge thanks for the five stars and we'll pass on your kind words to Aliya.

March 13, 2024

Nareh was lovely support agent, she helped me with my budget and the team even adjusted the theme of the app to suit my store. Deserves more reviews. Thank you

deceps
United States
12 days using the app
Subify replied March 17, 2024

We really enjoy when our team effort results in the satisfaction of our merchants and you can imagine how we feel when we're there to witness your growth!

April 18, 2024

I was super impressed by the awesome customer support. They really helped me to set up everything that I wanted, which would have probably taken me hours to do myself, very quickly. Nareh from the customer support was super patient guiding me through the whole process. Big thanks to that.

The app itself is also great. It was the only one I could find, that let me set up a subscription model as I wanted it. Absolutely recommended!

Sclio
Austria
About 3 hours using the app
April 13, 2024

Subify is a great App. I am just getting started with them and so far so good. I had some technical issues that was quickly resolved by Melika. She was super helpful and knowledgeable. Great App. Highly recommended for Subscription and Membership.

Hand International Inc Non Profit Organization
United States
2 days using the app
Subify replied April 17, 2024

We do our best to ensure our valued merchants receive the best services possible and gives us such courage to see you're satisfied. We'll make sure to pass on these good vibes to Melika and the whole customer care team.