Subify Subscriptions App

Subify Subscriptions App

Reviews (573)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management, noting its user-friendly interface, affordability, and quick setup, often under 20 minutes. It supports both digital and physical products with customizable subscription widgets. Exceptional customer service, particularly from staff members like Melika and Nareh, is frequently highlighted for responsiveness and efficiency, making it a valuable tool for enhancing subscription services.

Edited June 13, 2024

Great App so far and easy to contact friendly staff, Just had to upgrade and found had to pay more charges on each transaction as well as the subscription, then had contact from customer service who kindly offered a temporary discount which is great and is a help to try and boost our sales.

The Fabric Cabin
United Kingdom
12 months using the app
Subify Subscriptions App replied June 26, 2024

Hope you experience great sales with Subify!

August 9, 2024

I am beyond satisfied with Subify, especially with their outstanding customer service! Mason was absolutely fantastic—patient, knowledgeable, and incredibly helpful. He guided me step by step through the process, ensuring that I achieved the exact results I was hoping for. His dedication and professionalism truly set Subify apart. Highly recommend!

Creatibox
France
About 2 months using the app
July 5, 2024

Great tool off the shelf but we have spent a lot working with Miles from the Customer Support team and the after service is incredible too. Really happy with the integration, customisation and how the team are focused on getting the tool working for you.

Sandbar
Singapore
3 months using the app
Subify Subscriptions App replied August 11, 2024

Thanks for the fantastic review! We're dedicated to ensuring the tool works perfectly for you!

July 19, 2024

This app is fantastic with its sleek design and easy-to-use interface. It's very intuitive, so you can quickly get started and use all its features without any trouble. But the best part is the customer support. They go above and beyond to make sure you're happy. Whatever issues or questions you have, they'll provide prompt and effective help. Their commitment to user satisfaction is truly impressive. Great app!

Friskhem
Sweden
12 days using the app
September 25, 2024

Phenomenal support that is very helpful in setting up their app. They really went above and beyond making my store possible.

Itasha Coffee
United States
About 1 month using the app
August 22, 2024

Subify was easy to set up and launch. The customer service is great - they are quick to respond and help me resolve any issues. I would highly recommend it!

Sagami UK
United Kingdom
28 days using the app
September 10, 2024

I gave that app a go, and was surpised how quick and engaged the support team is, especially Melika. She is on top of everything. I'm glad that I can work with her on my shop.

THRIVEUP
United Kingdom
15 days using the app
September 10, 2024

.I'm not giving them -1 star because I was helped a lot by a girl called Dela, but the app itself didn't meet my expectations. I think everything related to Members is still underdeveloped. Charging a % plus such high costs really isn't good for any customer and needing a third party app to make a members space that of course charges you as well is not a good recommendation and you know that when you're setting it up. You can't have surprises for the customer.

Dela's support is very good. The others give you support without interest. Giving links to articles to read the help is not support. I can do that myself. After they give you that valuable link they ask you, can I help you with anything else? When you haven't helped at all..

TIME 2 GROW LLC
United States
19 days using the app
August 26, 2024

Tip top support, super responsive. The app does exactly as advertised.

I strongly recommend it.

Waltzing Kangaroo
United States
12 months using the app
Edited August 16, 2024

My experience with Subify has been great so far. Reached out to the team to customize my widget and the response was well under 10 minutes and the changes were made immediately. Miles worked on this customization for us and was very swift. I'm definitely happy with the results and we are glad we chose Subify Subscriptions to start our new payment option.

Vibrant K9, Inc
United States
3 months using the app
Subify Subscriptions App replied June 26, 2024

Thank you for sharing your positive experience!