Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and intuitive subscription management features. They highlight its high customization, seamless backend integration, and ability to boost sales and customer retention through recurring orders. The app's feature allowing customers to add products to existing subscriptions is also praised. Merchants commend the responsive customer service and constant updates. The app is seen as competitively priced and a valuable tool for businesses.

April 19, 2024

Subify has been a great addition to our store. We are a subscription based product so this feature was very important to get right. There are a lot of customizations available and it is simple to manage.

One of the best features is the customer service, if I'm ever having any issues, they are quick to respond and help me resolve any issues. It seems like they are constantly updating the app too so it is always improving!

FIREBOX CANADA
Canada
12 months using the app
Subify replied May 12, 2024

Wow! Thanks for this amazing review. Our customer care team is always available to help our valued merchants.

March 28, 2024

I recently had the pleasure of using Subify for my subscription needs, and I must say, I've been thoroughly impressed. The highlight for me has been their stellar customer service - responsive, helpful, and incredibly efficient at resolving any issues that come up. Additionally, the integration with our backend systems has been seamless, making the overall management of subscriptions a breeze. If I had to point out an area for improvement, it would be the design of the widgets. They're functional but lack a bit in design flair. However, this is a minor issue in the grand scheme of things. Overall, Subify has significantly enhanced our subscription management experience, and I highly recommend it to anyone looking for an effective and user-friendly solution.

ALLSUPPS
Switzerland
9 months using the app
Subify replied April 7, 2024

We really proud ourselves with how our customer care team goes above and beyond to find a solution and make things easier for the merchants. It really makes our day when we get feedback like this and see that we're on the right path.

May 23, 2024

I recently integrated the Subify Subscriptions App into my Shopify store, and I couldn't be more pleased with the results. From the start, the setup was incredibly user-friendly, allowing me to quickly configure subscription plans for my products without any technical hassle. The app's interface is intuitive, making it easy to navigate through various options and tailor the subscription experience to meet my customers' needs.

Benefits Highlight:

User-Friendly Setup: Easy configuration and management of subscription plans.

Improved Customer Retention: Seamless recurring orders enhance customer loyalty.

Excellent Support: Responsive and helpful customer service team.

Subify has truly made a positive difference in my business, and I am excited to continue using it to offer my customers a convenient and enjoyable shopping experience.

New Time store
United States
2 months using the app
April 26, 2024

There are some interesting clunky things on Subify that I can't seem to figure out on my own just yet and I am still learning the ropes!

However, the support and customer service I receive when I run into these issues is extremely quick, professional, and informative. Thank you!

RED PLAINS GRAND BUTCHERY
United States
About 2 months using the app
Subify replied May 12, 2024

Thanks for this great review! Subify is made to be easy-to-use...so charge on and you'll get amazing results.

Edited March 4, 2024

This app is pretty good. Customers can have a hard time finding out how to update their subscriptions, so I get a lot of emails about that, but hopefully now that the payment warning function is enabled it will help.
They have great customer service. I've always gotten timely and helpful responses and they have been patient helping me work out kinks and resolve issues. We've definitely gained and retained a good amount of income from using subify

Blue Willow Tea
United States
Over 1 year using the app
Subify replied March 3, 2024

It's great to know our features and customer service team have been able to assist you effectively. Your success and satisfaction are our priorities. Thank you for trusting us with your subscription needs, and we look forward to continuing to support your business growth with Subify.

May 22, 2024

Subify has given us the exact solution we were looking for, for our store. The interface, integration and everything that comes with the package is super seamless and easy.

With Subify, our customers are able to subscribe to specific products easily and enjoy them weekly or monthly.

We recommend Subify to anyone looking for the same integration on their store, it's efficient and seamless. 10/10 from us.

Postum Beverage
United States
About 1 month using the app
April 9, 2024

I own a coffee company and this app has been instrumental in providing us recurring revenue month over month. The customer service is always attentive and they truly are listening to user requests and adding features constantly!! Highly recommend!

Pour Offroad Coffee Company
United States
About 1 year using the app
Subify replied May 12, 2024

Thanks for recommending us! We're always here to help you grow even more.

May 30, 2024

The customer service honestly was insanely helpful. I've never walked away from a customer service interaction in a positive way but this time it was amazing because they immediately solved my issue and felt sorry for the inconvenience. Nareh is a really amazing help and I would highly recommend her and this whole company. It is rare for customer service to be so helpful.

FBA Specialists
United States
4 months using the app
May 28, 2024

The customer service and product are equally amazing. We have been completely satisfied with our experience using Subify!

The Inspiration Haven
United States
6 months using the app
April 17, 2024

Any time I have any issue, customer service is fast and really helpful.

The Olive Groove
United States
Over 1 year using the app
Subify replied May 12, 2024

Thanks for acknowledging our customer care team's efforts!