Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and user-friendly interface that streamlines subscription services, boosts sales, and provides recurring revenue. Many appreciate the responsive and efficient customer service, including custom coding assistance. The app's affordability, particularly for startups, is also praised. Some merchants, however, wish for more customization options and additional features.

January 5, 2024

Great and Fast Support.

Nuts Original
Portugal
3 days using the app
Subify replied January 28, 2024

Thank you for your feedback! We're delighted to know you're happy with our fast and efficient support. Your satisfaction is our priority!

November 8, 2023

Subify Live Customer Assistant has been A+. Timely and Effective. The app has been easy to install and navigate. I currently have the free plan and it provides a lot of options. I'm excited to annouce the subcription to our customers.

Sole Wash
United States
7 days using the app
Subify replied January 3, 2024

It's great to hear that you found the app easy to install and navigate. We strive to ensure a smooth user experience, so your feedback is incredibly valuable to us. Knowing that our free plan offers a range of options that meet your needs is exactly what we aim for.

Your excitement about announcing the subscription service to your customers is contagious! We're thrilled to be a part of this journey with you and look forward to seeing how Subify helps grow your business. If you have any questions or need further assistance after you make this announcement, please don't hesitate to reach out.

December 29, 2023

Great service! they took care of installing all the features I wanted!

RN-beauty
Canada
About 4 hours using the app
Subify replied January 7, 2024

Thank you so much for your kind words and for highlighting our service! We're delighted to hear that you had a great experience with Subify and that our team could efficiently install all the features you wanted. Our goal is always to make sure that your experience with our app is as seamless and supportive as possible. If there's anything else you need or any other features you're thinking of adding, please don't hesitate to let us know. We're here to help and committed to making your experience with Subify even better. Thanks for choosing us!

September 15, 2023

So far, so good with Subify.

We were looking for a simple to use and effective tool to add subscriptions to a select number of products within our store. Subify ticked the boxes for us.
We were up and running within moments thanks to a handy youtube video that was offered upon install of the app.

When we did have a small issue with layout, the help team had it fixed within minutes. Very impressed!

Peter,
Refractometer Shop

Refractometer Shop
United Kingdom
5 months using the app
Subify replied January 7, 2024

Hi Peter,

Thank you for taking the time to leave such a positive review! We're thrilled to hear that Subify has been a good fit for your needs, offering both simplicity and effectiveness for your subscription services. It's great to know that our YouTube tutorial helped you get up and running quickly – we always strive to make the setup process as smooth as possible.

We're also glad that our support team was able to promptly resolve your layout issue. Your satisfaction and a seamless experience with Subify are our top priorities.

If there's anything else we can assist you with, or if you have any suggestions on how we can make Subify even better, please feel free to reach out. We're always here to help and looking forward to supporting your store's growth!

April 23, 2024

Ótimo atendimento! Funciona super bem

Always Fit Suplementos
Brazil
About 3 hours using the app
October 19, 2023

I have been using subify subscription for my shopify website and subscription service. This is extremely user friendly, the chat function is EXTREMELY helpful! Great customer service!

Buttercup Candle Box
United States
3 months using the app
Subify replied January 3, 2024

Your compliments regarding our customer service are greatly appreciated. We strive to provide the best support possible, and it's rewarding to know that our efforts are making a difference for our users.

Thank you for taking the time to share your experience. We're committed to continuing to provide top-notch service and support. If there's anything else we can do to assist you or if you have any suggestions, please don't hesitate to reach out.

November 10, 2023

OMG, I am so excited to get started! Aliya was so sweet, helpful, and encouraging. I am very appreciative of the support of Subify and it makes my heart glad with joy!

Heirloom Wild
United States
18 days using the app
Subify replied January 3, 2024

Wow, your excitement is absolutely contagious! We're thrilled to hear that you're excited to get started with Subify, and it's wonderful to know that Aliya was able to contribute positively to your experience. Her sweetness, helpfulness, and encouragement are qualities we deeply value in our team, and we're delighted that she made such a great impression on you.

June 5, 2023

Yoooooo seriously the help I got when I ran into issue was amazing! While working through some confusion points I had, Melika discovered that some text that was showing that was from a completely different app. Even though it was not the focus of my support request. She helped me figure out how to remove something that bothered me for a month! 11/10! Seriously so kind too at 2am!!!!

Cheap Land Watch USA
United States
12 months using the app
Subify replied June 5, 2023

Thank you for the great review!

We want our merchants to have the best product pages and selling experience and for that, our tireless customer support is there to help you. Tell us if you needed anything else, we're available 24/7.

November 7, 2023

A truly easy and convenient app to use! But the thing that pleasantly struck me was the assistance ALWAYS present which solves all problems! Really recommended :)

Venus Bustier
Italy
17 days using the app
Subify replied January 3, 2024

We're especially delighted to know that our assistance has been a standout feature for you. Providing quick and effective solutions to any issues is a top priority for us, and it's wonderful to hear that we've been able to meet your needs in this regard.

Thank you so much for your recommendation and for taking the time to share your experience.

January 5, 2024

Quick and effortless. I am not tech savvy at all so this App has been incredible for my memberships and subscriptions.

Holistic Vibez
United States
About 2 hours using the app
Subify replied January 28, 2024

Thank you for your wonderful feedback! We're so pleased to hear that Subify has made managing your memberships and subscriptions easy, especially for those less tech-savvy. We're here to ensure your continued success with our app!