Subify Subscriptions App

Subify Subscriptions App

Reviews (582)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management, noting its user-friendly interface, affordability, and quick setup, often under 20 minutes. It supports both digital and physical products with customizable subscription widgets. Exceptional customer service, particularly from staff members like Melika and Nareh, is frequently highlighted for responsiveness and efficiency, making it a valuable tool for enhancing subscription services.

November 6, 2023

I have never experienced such amazing customer service. I had a very specific plan for my subscription and layout, and the team helped me the whole way through the process. They went above and beyond to help me match my website design and fix the settings to fit all my needs. I feel very secure and confident using Subify, knowing any issue I might encounter, I will have a quick resolution from the amazing team. I 100% recommend using subify.

Relevō Technology
Denmark
About 1 month using the app
Subify Subscriptions App replied January 3, 2024

We are absolutely thrilled to receive such a glowing review! It's heartening to know that our team's dedication to providing exceptional customer service has made such a positive impact on your experience with Subify.

And thank you so much for recommending Subify. We're proud to have you as a part of our community and look forward to continuing to support you and your business. Should you need any further assistance or have more suggestions, we are always here to listen and help.

April 23, 2024

This is an incredible app! Not only is it easy to understand and use (it took us less than 5 minutes to set up) and the customer support is really kind and patient. Nareh (our representative) was super sweet and answered all our questions. Highly recommend the app!

Snackever
United States
About 1 hour using the app
Subify Subscriptions App replied May 12, 2024

Thanks for recommending Subify. We're always here to help if you need assistance.

March 15, 2024

The customer service is amazing. I've tried a few subscription apps and this is my favorite.

Marlo
Australia
3 months using the app
Subify Subscriptions App replied March 17, 2024

We're so happy you decided to continue your path to success with Subify. If you need any help, don't hesitate to reach out.

April 19, 2024

Exactly what we needed for our subscription based service, and immediately on setting up a subscription, a chat box appeared with a live, real-life help agent who answered all of my questions very quickly and made sure that everything had gone to plan! They were quick and knowledgeable. There are lots of ways to set up subscriptions, and instructions to apply these to page and products pop up at relevent steps so that it's smooth and beginner-friendly, no code or tech knowledge required! Very pleased.

Stardust Gems and Minerals
United Kingdom
19 minutes using the app
Subify Subscriptions App replied May 12, 2024

Exactly the things we're shooting for! Thanks for this amazing and detailed review.

October 1, 2024

The customer service is excellent. ✨️
I would like to see better options for shipping in the customer subscriptions, currently you cannot add shipping to cart unless you pay the premium fees which are hefty for small business.

WitchScents Organics
Australia
January 2, 2024

Not try yet the service...but the team are very professional and available to answer all my questions. I recommend it

PLS Cosmetics
France
7 months using the app
Subify Subscriptions App replied January 7, 2024

Thank you for sharing your experience with our team! We're thrilled to hear that you found our staff professional and responsive to your queries. Our team is dedicated to providing the best service possible, even before you begin using Subify. We hope that when you do try our service, it exceeds your expectations just as our team has. Looking forward to hearing your thoughts on Subify once you've had the chance to experience it fully. Thank you for recommending us!

March 27, 2024

I'm starting to work with this application. I needed help for the first time and Delaram from support helped me immediately. Thanks for their professionalism and speed.

Mother & Daughter
France
2 days using the app
Subify Subscriptions App replied April 7, 2024

We'll make sure she gets this amazing feedback. Thanks!

April 3, 2024

Je tiens à exprimer ma profonde gratitude pour l'expérience exceptionnelle que j'ai vécue avec cette application. Dès le début, j'ai été impressionné par la réactivité et le professionnalisme de l'équipe de support. Un grand merci en particulier à la personne qui s'est occupée de mon cas. Sa patience et son écoute attentive m'ont véritablement marqué. Face à un problème technique que je rencontrais, elle a fait preuve d'une réelle empathie et d'une volonté inébranlable de trouver une solution adaptée, en prenant le temps nécessaire pour comprendre en détail ma situation et en explorant toutes les options possibles.

L'efficacité et la bienveillance dont elle a fait preuve témoignent de l'excellence du service client de cette application. Il est rare de rencontrer une telle dévotion et un tel engagement envers la satisfaction des utilisateurs. Cette expérience a non seulement résolu mon problème de manière satisfaisante, mais a également renforcé ma confiance et mon appréciation envers cette application.

Je recommande vivement cette application à toute personne cherchant une solution fiable, soutenue par une équipe véritablement à l'écoute et déterminée à offrir la meilleure expérience utilisateur possible. Merci encore pour votre dévouement et votre professionnalisme.

Damien.

BARBELITE
France
About 2 months using the app
Subify Subscriptions App replied April 7, 2024

Wow Damien! Nous sommes ravis d'apprendre que toutes vos expériences avec Subify ont été positives. Nous apprécions vraiment que vous ayez pris le temps d'écrire à ce sujet pour nous et les autres utilisateurs.

June 12, 2024

Melika was supper supportive, she answered all my questions,

Coloresexport
Mexico
About 1 hour using the app
Subify Subscriptions App replied June 26, 2024

We'll make sure Melika gets this endorsement, thanks!

April 12, 2024

Hasti was unbelievably helpful. The app is easy to use, but I had a couple of customizations that she quickly implemented for me. I didn't have to ask for help. As soon as I installed it and started working, Hasti showed up and helped me get set up.
I have a lot of confidence in their product because of the attention they give to their customers. Excellent onboarding exeprience.

The Mental Wellness Space
United States
About 2 hours using the app
Subify Subscriptions App replied April 17, 2024

We're so happy you started off easily with Subify. If you need any more assistance, don't hesitate to reach out.