Subify Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (678)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management tools, noting its ability to enhance customer satisfaction and retention, which boosts monthly revenues. They praise its comprehensive features like customizable widgets, product swaps, and trial periods, all within a user-friendly interface. The smooth integration and reliable performance of the app are also highlighted. Additionally, the customer support is commended for being responsive and knowledgeable, providing real-time assistance via live chat.
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Any time I have any issue, customer service is fast and really helpful.
Thanks for acknowledging our customer care team's efforts!
I recently had the pleasure of interacting with Aliya from Subify, and I must say, her exceptional customer service truly stood out. Not only was she incredibly helpful, but her response time was impressively speedy. Aliya went above and beyond to address my inquiries promptly and efficiently, leaving me thoroughly satisfied with the level of support I received. Her professionalism and dedication to ensuring a positive customer experience are commendable. I can confidently say that Aliya's assistance made my interaction with Subify a truly pleasant one, and I wouldn't hesitate to recommend their services to others. Thank you, Aliya, for your outstanding help and support!
Reviews like this never fail to make our days! We've been committed to creating the best experience possible and we're really happy to see that you've had this positive experience. Huge thanks for the five stars and we'll pass on your kind words to Aliya.
getting help from a person was a little to much wait time for my liking
We're sorry you had that experience and we'll make sure our team reaches out to you super fast in case you need support again.
Excellent support and product, would recommend
Thanks for sharing your positive experience
Muy buena, práctica y fácil de usar. Además cuenta con un gran equipo de atención al cliente.
Without a doubt, one the easiest and smoothest customer service teams out there.
I wanted an amendment on one of the default email templates and it was dealt with quickly and hassle free from the Hengram team.
We are using Subify as a membership portal and they've been great to deal with from start to launching the membership programme. We've now launched with no issues, everything is working as it should.
Couldn't recommend Subify enough
We're incredibly grateful for your generous feedback and thrilled to hear about your smooth experience with our customer service team. It's our top priority to provide support that is not only efficient but also smooth, and we're glad that this was reflected in your experience.
We're also delighted to know that Subify has effectively supported your journey from inception to the launch of your membership program. Hearing that everything launched smoothly and is functioning as expected is the best outcome we could hope for.
Thank you for choosing Subify and for your high recommendation. We're committed to continuing to provide you with the best possible service and support as your business grows and evolves. Should you need any further assistance or have any more ideas for improvement, we're just a message away!
App customer service team is extremely responsive. Easy to set up and easy to customize!
Hope you make great sales and memories with Subify
Added this app on the off chance it would meet my requirements. I have used apps before which have promised but not delivered. The pop up customer service was excellent, Setareh helped from beginning to end (which was very quick indeed) and adjusted everything to meet the needs of my store perfectly. Thank you!
We're incredibly grateful for your wonderful feedback! It's heartening to know that Subify not only met but exceeded your expectations, especially after your previous experiences with other apps. Our goal is to deliver on our promises and provide a service that truly aligns with the unique needs of each store.
A special thanks for acknowledging Setareh's efforts. We're proud to have team members who go above and beyond to ensure a smooth and personalized experience for our users. Your recognition means a lot to her and to all of us here at Subify.
Working well so far. Support is accessible. Wish there were more ways to customize the widget, but otherwise I think we'll be sticking with this app to power our subscription plan.
We're delighted to hear that you're having a positive experience with our app and that you find our support team accessible and helpful.
We appreciate your feedback regarding the customization of the widget. We're always looking for ways to improve and tailor our services to better meet our users' needs. Could you please share more details about the specific customizations you're looking for? In the app, there's a section called "need a feature?" Submit your idea there and we'll get right down to it.
I tested several apps for our requirements and looked for a solution that was as simple and quick to implement as possible and offered good opportunities for customisation. Subify did a really good job here. What really impresses me is the support! It took less than 5 minutes for my requirements to be finalised. This service should be a role model for many companies - thank you very much, @Sam
Hello Sam! We're so happy we could help you create the subscription you wanted! Our customer care team is always here to help. So don't hesitate if you need more assistance.