Subify Subscriptions App

Subify Subscriptions App

Reviews (632)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention through customizable subscription options. It is noted for its user-friendly setup, modern interface, and features such as recurring billing, product swaps, and trial periods. The app integrates seamlessly with Shopify, enhancing subscription management. Merchants also appreciate the responsive and expert customer support, particularly highlighting staff members Melika and Deleram for their exceptional service. Additionally, its affordability and intuitive design, which includes easy navigation and configuration, are seen as significant benefits.

June 20, 2023

This app is indispensable for my business! The Subify team went above and beyond helping me set up my membership website and quickly answered all my queries (and there were a lot). I couldn't recommend this app enough if you're looking to give access to only paying customers on your website, they have so many tools to help you set this up, and the Subify team are extremely helpful and always prompt to reply. Thanks again :)

DESIGNBYDAZE
United Kingdom
12 months using the app
June 5, 2023

Yoooooo seriously the help I got when I ran into issue was amazing! While working through some confusion points I had, Melika discovered that some text that was showing that was from a completely different app. Even though it was not the focus of my support request. She helped me figure out how to remove something that bothered me for a month! 11/10! Seriously so kind too at 2am!!!!

Cheap Land Watch USA
United States
12 months using the app
Subify Subscriptions App replied June 5, 2023

Thank you for the great review!

We want our merchants to have the best product pages and selling experience and for that, our tireless customer support is there to help you. Tell us if you needed anything else, we're available 24/7.

September 4, 2023

Great customer service! that counts!

Saint Juice
Mexico
11 months using the app
Subify Subscriptions App replied January 28, 2024

Thank you for recognizing our commitment to excellent customer service! We believe that outstanding service is key to a positive experience. If you have any more feedback or if there's anything else we can do to enhance your Subify experience, please don't hesitate to let us know. We appreciate your support!

June 4, 2023

The customer service you will receive is outstanding. if you have a question or query about something there is always someone there to help and answer asap.
The app is developing all the time and they have just added the option to reschedule a subscription yourself rather than the customer which I think is a great feature. Highly recommend.

barringtonboxed
Australia
11 months using the app
August 16, 2023

Love this app. I do wish that I could export the information that I need on my own BUT anytime i have needed anything they helped me ASAP. Nareh had my export to me in minutes and was very kind and helpful. 10/10 recommend this

Graphics Pig LLC
United States
11 months using the app
Subify Subscriptions App replied January 4, 2024

Thank you so much for your love and support for Subify! We're glad to hear that the app has been beneficial for you. We appreciate your honest feedback regarding the export feature, and we take note of your wish to have more autonomy in exporting information. Your input is invaluable as it helps us identify areas where we can improve and enhance the user experience.

It's also wonderful to hear about your positive interaction with Nareh. We're proud to have a team that is not only efficient but also kind and helpful, and it's great to know that she was able to provide you with the needed export quickly. We're committed to continuing this level of service and support.

Please feel free to reach out if you have any more suggestions, need assistance, or have further feedback.

December 16, 2022

Subify is amazing! I would highly recommend to anyone looking to add subscriptions to their website. Their customer service team is very responsive and easy to work with. They have made our subscription service way easier and overall made our conversion rate skyrocket!

borobuilt.com
United States
10 months using the app
October 4, 2023

It was easy to install and allows me the assurance that my repeat customers are going to be charged monthly so I don't have to worry about invoicing them and waiting for them to pay. It has been such a help with my recurring memberships I have going.

A Bushel and A Peck Designs
United States
9 months using the app
Subify Subscriptions App replied January 3, 2024

We understand how important it is for businesses like yours to have a reliable and efficient way to manage recurring memberships. It's wonderful to hear that our app has been such a help in this regard.

Thank you for sharing your experience. We're committed to continuing to provide a seamless and helpful service to support your business needs. If there's anything else we can do to assist you or if you have any suggestions for further improvements, please don't hesitate to reach out.

March 15, 2023

Excellent customer service and really easy to use, even for novices! Chatting with Yasaman was great - very helpful.

All Blurred Out Store
United Kingdom
9 months using the app
October 30, 2023

I just installed this today in my shop and the first thing that I noticed was that customer service reached out to see if I needed any help. I thought that was very nice. Nareh helped me navigate the app and answered all of my questions. She was a delight to work with!

coffeeandchaoscompany
United States
9 months using the app
Subify Subscriptions App replied January 4, 2024

Thank you for sharing your experience right after installing Subify in your shop! We're delighted to hear that you appreciated our proactive approach to customer service. Reaching out to new users to offer assistance is an integral part of our commitment to ensuring a smooth and supportive experience from day one.

It's wonderful to know that Nareh was able to help you navigate the app and answer all your questions. We take great pride in our team, and hearing that Nareh was a delight to work with is a testament to the level of service we strive to provide.

We're here to assist you as you continue to explore and use Subify, and we hope it becomes an invaluable tool for your business. Don't hesitate to reach out if you need any further help or have more questions.

March 30, 2023

Excellent customer service by a very patient and helpful team that cares about customer satisfaction.

My Store
United Kingdom
9 months using the app
Subify Subscriptions App replied April 5, 2023

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had an excellent customer service experience with our team. We take pride in providing top-notch service to all our customers, and it's always great to know when we've succeeded in making a positive impact. We appreciate your business and look forward to serving you in the future!